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Old 11-01-2010, 10:35 AM   #16
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certainteed cement siding cracking!


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we filed a warranty claim, you can goto their website and print off the form and mail it in with pictures....at that time we had about 15 boards that had cracked and we assumed it was done (it had been about 6 months)...they provided 15 pieces of trim plus $500 to replace those pieces, which was based on a standard amount per 100 sq ft of siding, problem is was the pieces were interspersed, the cheapest bid we got to replace all of the pieces of $1200, so I just caulked the siding, but more cracks keep appearing!!! I wonder if your siding was wet when it was installed?
I don't think it was wet when it was installed. We had a pretty nice stretch of weather and the siding was covered with plastic in my driveway. My installer said they would help me with the warranty claim, but have also said they've never seen this happen. I have a 5 year warranty from them too (very big company in the area), so if the problem is determined to be an installation error, I think they'll back up their warranty.

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Old 11-01-2010, 12:37 PM   #17
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certainteed cement siding cracking!


I’ve heard of these issues before with Certainteed Fiber Cement but have yet to see any of it. If either of you could post some pictures I’d appreciate it.
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Old 11-01-2010, 12:45 PM   #18
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Ive heard of these issues before with Certainteed Fiber Cement but have yet to see any of it. If either of you could post some pictures Id appreciate it.
I will post them this evening. Even more so than the cracking, the board delamination is interesting and puzzled several installers I have shown it to. I kept a couple pieces as evidence.
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Old 11-01-2010, 12:50 PM   #19
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certainteed cement siding cracking!


Post at least one stand back picture of a wall and not all super close ups, Thanks.
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Old 11-04-2010, 04:55 PM   #20
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certainteed cement siding cracking!


Attached are some pictures of the problems I've seen over the past two years. They include complete delamination of boards, splintering for no apparent reason (sometimes in the middle of the boards), cracking, splitting along the bottoms of boards, scaling, blistering right in the middle of boards and swelling above window flashing (note that the cut ends were finished, but the finish is scaling off due to board swell). All of these are things that are listed will not happen with CertainTeed fiber cement boards in their marketing materials. I'm filling out a warranty caim right now and am anxious to hear with the CertainTeed folks will have to say.
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Old 11-04-2010, 04:58 PM   #21
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This one shows a slose up of one of my cracked boards. This just recently appeared out of nowhere. My installer says they've never seen anything like any of these issues. They're a big company, have been around for a long time and do both large scale commercial and residential siding. I believe they'll stand behind me and help me fight should CertainTeed claim this is the result of an installation error and will stand behind me if it is an installation error. I just can't figure it out. The boards were pre-finished and installed per the manufacturers instructions??
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Old 11-04-2010, 05:03 PM   #22
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certainteed cement siding cracking!


Lastly, I should mention that my installer has already replaced a few boards free of charge to me. That's how I got the sample of one of the significantly delaminated boards. Some of the other boards literally just fell apart and peeled right off of my house like badly rotted wood. When the installer replaced the boards in April, I figured that would be the end of my problems. Just over the past coupe months, the other issues arose. I spoke to my installer again and its now time to get CertainTeed involved. My installer can't continue to absorb the cost of repairing these issues if they are in fact problems with the siding.
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Old 11-04-2010, 06:38 PM   #23
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The second picture says it all, Product Failure.

I’ve never used CertainTeed always Hardi. 15 or so years ago when Hardi came on the scene to replace LP as the new "builders siding" I was skeptical so I broke off a jagged piece and put it in a bucket of water for about six months. The results, nothing, it didn’t swell up or fall apart in any way. I thought, well they got that problem figured out. I can see now that all fiber cement siding is not created equal.

Thanks for the pictures.
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Old 11-04-2010, 07:55 PM   #24
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Oddly, I did the same water test with the CertainTeed fiber cement siding and it passed. I actually had it soak in a glass of water for close to a year (unfinished/unprimed and jagged on all four sides) and there was absolutely zero swelling, blistering or anything. I even froze it and thawed it a few times to see if the expansion/contraction of the water would cause an issue, and it did nothing. At that point, I felt very confident in the CertainTeed product. One local supplier told me that they have a sample of it that's been soaking in a closed glass container as a promotion in their show room and looks the same today as it did several years ago when they initially submerged it. I hope CertainTeed stands behind their product and honors their warranty. Because of the multiple product failures, I'd love to have it all removed and replaced with Hardi, but I don't see that happening. I suspect they'll replace the failed boards and this will be an ongoing battle for me. I do know a few good attorneys and won't hesitate to file suit if I see this going in a direction that I don't like.

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