Go Back   DIY Chatroom Home Improvement Forum > Home Improvement > Building & Construction

CLICK HERE AND JOIN OUR COMMUNITY TODAY...IT'S FREE!

Reply
 
Thread Tools Search this Thread Display Modes
Old 06-13-2009, 11:02 AM   #1
Newbie
 
Join Date: Jun 2009
Location: Western NY
Posts: 13
Rewards Points: 10
Question

Awning Installation?


I have multiple 12 ft wide retractable awnings were the awning material is rubbing on the cover/cassette when the awning is opened/closed.

I have talked with the mfg and they claim that the installer should have used header boards between the awning and the house. The installer used 3 brackets attached directly to the house through vinyl siding.
As the the mfg claims the problem was with installation, the mfg warranty will not cover repair.

Can anyone with awning experience confirm that a header is needed?

Thanks for your assistance!

MrBill is offline   Reply With Quote
Old 06-13-2009, 02:34 PM   #2
Member
 
Join Date: Mar 2007
Location: Long Island, NY
Posts: 9,519
Rewards Points: 2,000
Default

Awning Installation?


Can you access the installation instructions? It should say right in there how it's installed.
Since the instructions will vary from company to company, it might help to ID which one you have.
Ron

Ron6519 is offline   Reply With Quote
Old 06-13-2009, 02:37 PM   #3
Member
 
Join Date: Jan 2009
Location: South of Boston, MA
Posts: 17,248
Rewards Points: 2,000
Default

Awning Installation?


Do you have a picture of the installation?
Scuba_Dave is offline   Reply With Quote
Old 06-13-2009, 04:45 PM   #4
Newbie
 
Join Date: Jun 2009
Location: Western NY
Posts: 13
Rewards Points: 10
Default

Awning Installation?


Quote:
Originally Posted by Ron6519 View Post
Can you access the installation instructions? It should say right in there how it's installed.
Since the instructions will vary from company to company, it might help to ID which one you have.
Ron
I have not be able to access the installation instructions. The awnings are manufactured by CraftBilt (Craftbilt.com). The original proposal describes them as Cottage Cassette motorized retractable awnings. The mfg website references window awnings from Aristocrat including a Manor model retractable full cassette awning.

Oldest story in the book, the distributor that sold us the awnings and installed them went out-of-business after twenty years in the business.

After I sent a buch of photos to Craftbilt they arranged for another local distributor to look check out the problems. The distributor said that the installation instructions only show the three brackets; however, they also said that any reputable installer should know to install a header. That also seems to be the position of the mfg.

Crafbilt is willing to replace the awning material for one of the awnings that is frayed. The distributor/installer wants app. $600 per awning to take them down, install vinyl clad headers and reinstall the awnings. To reinstall 5 of the 6 six awnings is a wooping $3,000. Three awnings are 12 ft wide with 47" projection, one is 11 ft x 47", one 9 ft x 32" and one only 5 ft x 47". Might only do the 4 widest awnings.
MrBill is offline   Reply With Quote
Old 06-13-2009, 05:19 PM   #5
Newbie
 
Join Date: Jun 2009
Location: Western NY
Posts: 13
Rewards Points: 10
Default

Awning Installation?


Quote:
Originally Posted by Scuba_Dave View Post
Do you have a picture of the installation?
This photo shows the 3 brackets at bottom of cassette. It's hard to see in this photo but the bottom of the cassette is bowed at each of the brackets.



Different angle of same awning



Closeup of one awning. Center seam rubbing against cassette.

MrBill is offline   Reply With Quote
Old 06-13-2009, 05:35 PM   #6
Member
 
Join Date: Jan 2009
Location: South of Boston, MA
Posts: 17,248
Rewards Points: 2,000
Default

Awning Installation?


Well if its bowed & not straight then it sounds like it was the installation. That sucks
How long ago were they installed?
Scuba_Dave is offline   Reply With Quote
Old 06-13-2009, 05:45 PM   #7
Member
 
Tom Struble's Avatar
 
Join Date: Dec 2008
Location: west milford n.j.
Posts: 2,785
Rewards Points: 2,000
Default

Awning Installation?


i always install a 2x ledger lagged into the framing,you cant just screw it thru vinyl siding and expect it to be right,did the awning guy do this or did the siders do it?
Same thing with the arms they should have solid blocking behind them
Tom Struble is offline   Reply With Quote
Old 06-13-2009, 07:01 PM   #8
Newbie
 
Join Date: Jun 2009
Location: Western NY
Posts: 13
Rewards Points: 10
Default

Awning Installation?


Quote:
Originally Posted by Scuba_Dave View Post
Well if its bowed & not straight then it sounds like it was the installation. That sucks
How long ago were they installed?
The installation was about 2 years ago and the distributor/installer when out-of-business within the first year. I've been pursuing it with the mfg for a long time. One of the principals from the distributor installed the awnings and was allegedly pushed out by his partners before they when belly up. He offered to fix some of the problems but actually just strung me along for a year. Finally PUSH the mfg and they set me up with another distributor that "seems" to be saying the right things.

BTW: Scuba_Dave, are you a diver? Wife and I got into scuba about 15 years ago. Haven't done any lately.

Last edited by MrBill; 06-13-2009 at 07:03 PM.
MrBill is offline   Reply With Quote
Old 06-13-2009, 07:01 PM   #9
Newbie
 
Join Date: Jun 2009
Location: Western NY
Posts: 13
Rewards Points: 10
Default

Awning Installation?


Quote:
Originally Posted by tomstruble View Post
i always install a 2x ledger lagged into the framing,you cant just screw it thru vinyl siding and expect it to be right,did the awning guy do this or did the siders do it?
Same thing with the arms they should have solid blocking behind them
Awning guy installed everything.

Thanks for the tip on the arms/blocking!!
MrBill is offline   Reply With Quote
Old 06-13-2009, 07:40 PM   #10
Member
 
Join Date: Jan 2009
Location: South of Boston, MA
Posts: 17,248
Rewards Points: 2,000
Default

Awning Installation?


Quote:
Originally Posted by MrBill View Post
BTW: Scuba_Dave, are you a diver? Wife and I got into scuba about 15 years ago. Haven't done any lately.
Yup, been diving since '98
We dive for lobster up here
Scuba_Dave is offline   Reply With Quote
Old 06-13-2009, 08:36 PM   #11
Member
 
Tom Struble's Avatar
 
Join Date: Dec 2008
Location: west milford n.j.
Posts: 2,785
Rewards Points: 2,000
Default

Awning Installation?


you really have to remove the awning and some siding get a 2x in there wrap and flash it properly then reinstall everything
Tom Struble is offline   Reply With Quote
Old 06-13-2009, 08:57 PM   #12
Newbie
 
Join Date: Jun 2009
Location: Western NY
Posts: 13
Rewards Points: 10
Default

Awning Installation?


Quote:
Originally Posted by tomstruble View Post
you really have to remove the awning and some siding get a 2x in there wrap and flash it properly then reinstall everything
Yep, that's what the "new" installer said; however, I think he is planning on using 1x so it doesn't protrude out to much. Should I insist on 2x?
MrBill is offline   Reply With Quote
Old 06-14-2009, 09:17 AM   #13
Member
 
Tom Struble's Avatar
 
Join Date: Dec 2008
Location: west milford n.j.
Posts: 2,785
Rewards Points: 2,000
Default

Awning Installation?


depends on whats under the vinyl,1x will only bring the surface out the thickness of the siding putting you basicly where it is now.
If you need additional clearance because the fabric is rubbing you need additional thickness

hope this makes sence
Tom Struble is offline   Reply With Quote
Old 06-14-2009, 11:26 AM   #14
Newbie
 
Join Date: Jun 2009
Location: Western NY
Posts: 13
Rewards Points: 10
Default

Awning Installation?


Quote:
Originally Posted by tomstruble View Post
depends on whats under the vinyl,1x will only bring the surface out the thickness of the siding putting you basicly where it is now.
If you need additional clearance because the fabric is rubbing you need additional thickness

hope this makes sence
Basically makes sense but note that the fabric is rubbing on the cassette, not on the siding etc.. It is my understanding the header will provide more support and remove the "bowing" of the bottom edge of the cassette. Guess I need to make sure they anchor the 1x into enough studs for stability?
MrBill is offline   Reply With Quote
Old 06-14-2009, 12:18 PM   #15
Member
 
Tom Struble's Avatar
 
Join Date: Dec 2008
Location: west milford n.j.
Posts: 2,785
Rewards Points: 2,000
Default

Awning Installation?


gottcha 1x should be fine,my personal prefrence would be 2x tho but im not there so i would defer to your siding guy


Last edited by Tom Struble; 06-14-2009 at 12:20 PM.
Tom Struble is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Konecto Installation Tidbit jennydavis Flooring 9 01-06-2009 12:19 AM
Electricl Installation for Electric Tankless Water Heater Educator Electrical 13 07-06-2008 10:27 AM
SubStandard Roofing Installation Fred213 Roofing/Siding 11 05-06-2008 12:15 AM
Retractable Awning Installation jerome8283 General DIY Discussions 2 09-23-2007 03:00 PM
Aluminum Soffit and Fascia Installation... MoparAutoworks Building & Construction 1 12-17-2006 07:46 AM




Top of Page | View New Posts

Copyright © 2003-2014 Escalate Media. All Rights Reserved.