Go Back   DIY Chatroom Home Improvement Forum > Home Improvement > Electrical

CLICK HERE AND JOIN OUR COMMUNITY TODAY...IT'S FREE!

Reply
 
Thread Tools Search this Thread Display Modes
Old 02-10-2013, 01:24 PM   #16
Member
 
Join Date: Oct 2009
Posts: 761
Share |
Default

Who foots the bill?


Quote:
Originally Posted by k_buz View Post
I'm going to be on the other side of the fence...sort of.

The NEC has guidelines as to how high overhead service drops have to be. The electrician has to abide by these, but the inspector should be able to see any potential problems with these clearances.

With that said, every POCO I have know of publishes a manual for services. My POCO has a section for residential masts. These requirements are not in the NEC.

I have heard about some crazy requirements from the POCO above and beyond anything in their manual or was is usual. IF the installation was done according to the NEC, which I assume it was judging by it passing inspection, and it was done according to your POCO's metering manual, then this has to be on you. There is no way for a contractor to know about some sort of above and beyond requirement from your POCO.

Who is your power company?
How far does the mast extend above the roof?
Are there any structures directly below the service drop?
Is the area below the drop subject to vehicle traffic?

We could possibly determine if this was the contractors oversight, or one of those above and beyond situations if you can provide answers to the above questions.

As for the payment, alot of EC's around here require payment when the job is done, not when it is inspected, and definitely not when the POCO makes its final connections. The problem is that there are too many ways for customers to try to weasel out of paying. They put off scheduling inspections. They say they aren't satisfied often requesting work outside the scope of the contract. Add to that, the only way to have the POCO hook up permanently is the inspector has to call the POCO after the permit has been closed. Then they will come out when it suits them. I have had service changes go up to 4 years without permanent hook up. Your situation might be the exact reason we require payment at the time we do. We do put all this in our contract and explain to the customer, so there are no surprises.
I thought that everything downstream of the meter is NEC, upstream of the meter is something like the "National Electrical Safety Code" for suppliers and power companies.

Anti-wingnut is offline   Reply With Quote
Old 02-10-2013, 01:25 PM   #17
Member
 
Join Date: Oct 2009
Posts: 761
Default

Who foots the bill?


I also assume that this was an existing mast and service entrance? The power company removed it for safety during the R&R?
Anti-wingnut is offline   Reply With Quote
Old 02-10-2013, 01:27 PM   #18
Electrical Contractor
 
rrolleston's Avatar
 
Join Date: Oct 2011
Location: Granville, NY
Posts: 1,941
Send a message via AIM to rrolleston Send a message via Yahoo to rrolleston
Default

Who foots the bill?


Almost every time a homeowner submits to the POCO about a new service or upgrade they send an engineer. Usually the homeowner calls me and says I called the POCO about getting power and they want to meet with the electrician doing the job.

I actually prefer that the homeowner and the POCO engineer be with me so they can see where the service mast has to be. They give us a work order number that I have to give to the inspector so he can call it in. This also solves any issues where the homeowner may want me to put the service somewhere that it can't go.
__________________
With Electricity there is the right way to do it and the dead way. Just because it works does not make it safe.
rrolleston is offline   Reply With Quote
Old 02-10-2013, 01:32 PM   #19
MarginallyQualified
 
Join Date: Dec 2011
Location: Winston-Salem NC
Posts: 3,656
Default

Who foots the bill?


Quote:
Originally Posted by k_buz View Post
To say this without knowing anything more that what the OP has stated...
Quote:
Originally Posted by TheOP
The bill included hitching up with the power company. We paid the bill just after the building inspector passed it but before the power company hitched it up.
One more time:
The EC is the customers contact.
The EC deals with the POCO and the County Inspector.
The EC is supposed to know what is expected by both...
or take it on the chin when they later learn otherwise.

The EC is the end of the line for the customer.
The EC *wants* to be the end of the line for the customer...
even when $hit happens.

Last edited by TarheelTerp; 02-10-2013 at 01:39 PM.
TarheelTerp is offline   Reply With Quote
The Following User Says Thank You to TarheelTerp For This Useful Post:
HIVOLT (02-10-2013)
Old 02-10-2013, 03:00 PM   #20
Newbie
 
Join Date: Feb 2013
Posts: 20
Default

Who foots the bill?


Hi Guys,
Fascinating discussion. I paid the electrician after the local building inspector passed it but before the POCO came to hook it up. I am in Arizona. The power company man called "his boss" (?) and she came from a half hour away to inspect and determine. She said there were a couple of issues but that the main one was that the mast had to be higher. She took some pictures as well. I think she may be coordinating with the electrician but I am not sure. My husband called the electrician and he said he had done everything right. (that was before speaking to the POCO lady). The description of what he did on the invoice included APS (AZ Power) hookup.
dajudem is offline   Reply With Quote
Old 02-10-2013, 03:09 PM   #21
Electrical Contractor
 
rrolleston's Avatar
 
Join Date: Oct 2011
Location: Granville, NY
Posts: 1,941
Send a message via AIM to rrolleston Send a message via Yahoo to rrolleston
Default

Who foots the bill?


Quote:
Originally Posted by dajudem View Post
Hi Guys,
Fascinating discussion. I paid the electrician after the local building inspector passed it but before the POCO came to hook it up. I am in Arizona. The power company man called "his boss" (?) and she came from a half hour away to inspect and determine. She said there were a couple of issues but that the main one was that the mast had to be higher. She took some pictures as well. I think she may be coordinating with the electrician but I am not sure. My husband called the electrician and he said he had done everything right. (that was before speaking to the POCO lady). The description of what he did on the invoice included APS (AZ Power) hookup.
Have you called the electrician after speaking to the POCO lady and tell him what she said. Maybe request him to call and talk to the POCO lady and maybe see what happens from there.
__________________
With Electricity there is the right way to do it and the dead way. Just because it works does not make it safe.
rrolleston is offline   Reply With Quote
Old 02-10-2013, 03:18 PM   #22
Newbie
 
Join Date: Feb 2013
Posts: 20
Default

Who foots the bill?


rrolleston,
I guess we will do that tomorrow, today being Sunday. I figure the poor fellow needs the weekend... I know I would not be happy to be in his shoes since it looks like he must repeat a lot of work and even a lot wire.

We bought an older building and are renovating it. The inside wiring was pretty good but we wanted to put in a new 220 service to the building. There was also a sub-unit. We did not have a written contract but we do have the invoice in which he had included POCO hookup as the final description of the job for which we were paying him. We had earlier agreed to a further charge of around 150$ because he could not adequately get to a box and had to do something a bit differently (I am not clear on what that was).
dajudem is offline   Reply With Quote
Old 02-10-2013, 03:20 PM   #23
Newbie
 
Join Date: Feb 2013
Posts: 20
Default

Who foots the bill?


I will let you guys know how things go in the coming few days.
dajudem is offline   Reply With Quote
Old 02-10-2013, 03:21 PM   #24
Member
 
Join Date: Oct 2009
Posts: 761
Default

Who foots the bill?


I actually thinks it's a push, complicated with a poor contract and estimate by the sparky. It was probably assumed that the existing mast would be usable, and could be grandfathered in if it was a little of compliance with today's requirements. The power company doesn't see it that way, and wants a new mast.

The contractor should have stated his exclusions and allowances in his estimate.

I would say that the OP is on the hook, but the electrical contractor should learn a lesson here.

No need to call the AG or start a smear campaign on the net
Anti-wingnut is offline   Reply With Quote
Old 02-10-2013, 03:22 PM   #25
Member
 
Join Date: Oct 2009
Posts: 761
Default

Who foots the bill?


Is the meter existing or new?
Anti-wingnut is offline   Reply With Quote
Old 02-10-2013, 03:23 PM   #26
Electrical Contractor
 
rrolleston's Avatar
 
Join Date: Oct 2011
Location: Granville, NY
Posts: 1,941
Send a message via AIM to rrolleston Send a message via Yahoo to rrolleston
Default

Who foots the bill?


I had a similar issue with a service I installed inspector approved and POCO connected everything. But when they went to put in the meter they manufacture made the meter can wrong one the hole was just off enough where it would not close with the meter installed.

I agreed to make it right contacted supply house and they send me a new meter can out the next day. Swapped covers because that's all it ended up being. Agreed to give the customer a discount on the rest of the work even though it did not cause them any trouble. Did not need power till the end of Feb.

And they are still mad at me. But I always make sure my job is done right and if I miss something or something they are not happy with I do my best to make it right.
__________________
With Electricity there is the right way to do it and the dead way. Just because it works does not make it safe.
rrolleston is offline   Reply With Quote
Old 02-10-2013, 03:26 PM   #27
Electrical Contractor
 
rrolleston's Avatar
 
Join Date: Oct 2011
Location: Granville, NY
Posts: 1,941
Send a message via AIM to rrolleston Send a message via Yahoo to rrolleston
Default

Who foots the bill?


Can you post pictures so we can see what was done? Maybe from the picture we can see what the POCO is complaining about.
__________________
With Electricity there is the right way to do it and the dead way. Just because it works does not make it safe.
rrolleston is offline   Reply With Quote
Old 02-10-2013, 03:28 PM   #28
Licensed Electrician
 
k_buz's Avatar
 
Join Date: Mar 2012
Location: SE Wisconsin
Posts: 4,336
Default

Who foots the bill?


Why would POCO hookup be included? Is there a charge from the POCO for this? There isn't around here.
__________________
__________________________________________________ ______________
Answers based on the National Electric Code. Always check local amendments.


k_buz is offline   Reply With Quote
Old 02-10-2013, 03:43 PM   #29
Newbie
 
Join Date: Feb 2013
Posts: 20
Default

Who foots the bill?


Pictures a bit later. POCO lady gave us a handout called "Typical Overhead Residential Meter Installation" . The fellow who was going to do the re-connect said that APS regulations had recently changed and that the company was being rigid about the new regs. Possibly that is the problem.
dajudem is offline   Reply With Quote
Old 02-10-2013, 03:44 PM   #30
MarginallyQualified
 
Join Date: Dec 2011
Location: Winston-Salem NC
Posts: 3,656
Default

Who foots the bill?


Quote:
Originally Posted by k_buz View Post
Why would POCO hookup be included?
The coordination of the hook up including whatever may be involved.

TarheelTerp is offline   Reply With Quote
Reply

Tags
electrical error


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Upgrade Svc., Overhead; Bill vs. Estimate Question Rpsjr Electrical 6 04-22-2012 03:15 AM
Groundhog named Bill Murray Angela3511 Pest Control 5 04-18-2011 07:20 PM
Advice Requested on handy-man bill just received 2031pratt Off Topic 15 08-16-2010 03:01 PM
High electric Bill? HautingLu General DIY Discussions 9 08-28-2009 12:39 PM
Help! Electric bill too high, what can I do? pirategirl007 Electrical 24 01-19-2009 10:35 AM




Top of Page | View New Posts

Copyright © 2003-2014 Escalate Media. All Rights Reserved.