Receptacle Wiring Question
I have an outlet in my living room that has never worked and I'm trying to replace it myself. I have an outlet tester and when I put it into the outlet, it states "OPEN HOT". I pulled the outlet out of the wall and I noticed that there were 2 white neutral wires, 1 ground wire, and only 1 red hot wire. If you're looking at the back of the outlet, you'd see that there are 4 holes (top left, top right, bottom left and bottom right). I notice that the 2 white neutral wires are connected on the 2 right holes(one in the top and one in the bottom). The one red hot wire is connected in the bottom left hole. There is no second red hot wire. The ground wire is connected where it should be. The fact that there is only 1 red hot wire....do you think that could be the problem? I also notice that there are 2 black wires in the back, but they are twisted together. Any help you could provide, would be appreciated?