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Old 02-07-2012, 07:58 PM   #16
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Problems, GE SunSmart Digital Timer 15312


I not only cannot get the timer to program, the days never are displayed. I have followed the instructions step by step and I deleted programs 2 - 7, but no luck. I can turn it on and off manually.

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Old 02-08-2012, 10:04 AM   #17
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Problems, GE SunSmart Digital Timer 15312


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Originally Posted by lockfish View Post
I not only cannot get the timer to program, the days never are displayed. I have followed the instructions step by step and I deleted programs 2 - 7, but no luck. I can turn it on and off manually.
What I finally did was to sit down in front of the Sunsmart switch with the instruction sheet and go thru the programming until I got it right.
One tip; every time you add a new parameter to the programming hit "enter". That seals the deal and allows you to move to the next parameter.
About the "days" display; when you're working with it, keep hitting enter and watch the little days-of-the-week display at the top. when it shows all of them (MTWTFS) hit "enter".
BTW, the left side of the instruction sheet sets the "on" time. The right side sets the "off" time. You have to do both.

Ducati/
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Old 02-11-2012, 12:31 PM   #18
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Problems, GE SunSmart Digital Timer 15312


I have done all of those steps, but I never see the days of the week anywhere in the programming.
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Old 02-11-2012, 10:18 PM   #19
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Problems, GE SunSmart Digital Timer 15312


I have followed the great advice from everyone. ie. one program with only sunrise and sunset, but the timer still doesn't do anything. The timer does turn off manually, but nothing else. no other programs in any other programs. I'm confused on what to do next? Possible its a bad one? Do you have to turn the program on?
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Old 05-16-2012, 08:33 PM   #20
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Problems, GE SunSmart Digital Timer 15312


If 3 college-educated , intelligent adults can't program the timer despite following the instructions numerous times, then there's something wrong. We've spent 2 days trying to set the timer and the auto keeps going off. Tried random. It goes off, too. What's the deal? Timer was installed by an electrician.
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Old 06-15-2012, 01:21 PM   #21
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Problems, GE SunSmart Digital Timer 15312


Quote:
Originally Posted by lockfish View Post
I not only cannot get the timer to program, the days never are displayed. I have followed the instructions step by step and I deleted programs 2 - 7, but no luck. I can turn it on and off manually.
The days option are very small, if flashes at the very top of the display and they are just couple of pixels tall. you need to look at the display at least eye level. Look at the display with an upward angle.

Reading glasses would help.

Last edited by ck2; 06-19-2012 at 03:43 PM.
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Old 07-14-2012, 09:19 PM   #22
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Problems, GE SunSmart Digital Timer 15312


Hello

I have three of these GE Sunsmart 15315 timers controlling sets of outdoor outlets and tread lights on two interior staircases. I am able to program them, but when we have power failures during storms, two of the three do retain their programming but come back in the "Auto Off" mode, and one does not come back at all (the screen is dark). I can resurrect it by holding the reset button, but all programming is lost and more importantly, the lights it controls are all off. I thought these timers had some time of UPS or backup for 24 hours??? The power failures are of a relatively short duration (1-2 hours). What I expect is that they would come back on and be in the proper "mode" for the time of day (depending on where they are in the cycle). Do you think these are defective? Does anyone else have issues with these timers after power failures?
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Old 08-07-2012, 12:17 PM   #23
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Problems, GE SunSmart Digital Timer 15312


After two of us spent nerly an hour fooling around with this switch, I think we've finally found a solution.

"Programs" P1 through P7 refer to days of the week, and not different program cycles. To work correctly on a custom cycle you have to set ALL of the seven programs individually (Sunday is P1; Saturday is P7).

We are a small custom remodeling company that has a master electrician on staff, but the problems we've had with these timer switches are unbelievable. It all boils down to some of the worst instructions I've seen in ten years.

If you have problems with the instructions like we did call:

Jasco products
Jascoproducts.com
800.654.8483 option 1

When we called, they said our solution was correct, and were surprised because no one had ever bothered to complain about their worthless programming guide,
And were shocked when we told them if they plan to continue charging thirty dollars for a switch, they can afford to revise their instructions...
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The Following 2 Users Say Thank You to Crhitt For This Useful Post:
BEN-G (11-16-2012), bob22 (08-07-2012)
Old 11-02-2012, 12:47 AM   #24
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Problems, GE SunSmart Digital Timer 15312


Crhitt

I cant tell you how much I appreciate the solution to a problem that has plagued me for at least 18 months. I bought 2 of these %&^%^& GE digital timers, thinking the first one was bad.

For the last 6 months I've been using the $35 programmable timer as a $35 manual switch....until tonight.

I'm a double "E" and I couldn't figure out the programs were really supposed to represent days of the week. I'm betting the number of consumers who purchased the switch and couldn't make it work automatically was easily above 90%.

The digital timer isn't necessarily a bad piece of equipment, but the instruction manual is the worse POS I've ever experienced.

I'm forever in your debt and YOU ARE THE MAN!!!

Darrell
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Old 11-16-2012, 05:24 AM   #25
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Problems, GE SunSmart Digital Timer 15312


I'M SORRY FOR EVERYONE HAVING TROUBLE WITH THIS TIMER. BUT...NOW, I DON'T FEEL SO MUCH LIKE AN IDIOT. SO... I'TS NOT JUST ME?
I READ THE SOLUTION ABOOUT ONLY HAVING ONE PROGRAM. DO I STILL DO THE INICIAL SET-UP FIRST (DATE-TIME-DST-ZONE) THEN PROGRAM 1 (P1) OR JUST SKIP STRAIGHT TO P1. I RECOMENDED THIS TO A CUSTOMER AND HAVE BEEN TO HER HOUSE EVERY MORNING SINCE. (6 TIMES) I KNOW THESE POSTS ARE OLD. ACTUALLY 1 YEAR AGO TODAY. I HOPE SOMEONE STILL GETS THIS THREAD. IF YOU CAN HELP. THANKS
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Old 11-25-2012, 09:49 AM   #26
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Problems, GE SunSmart Digital Timer 15312


I recently purchased two of these timers. I had similar troubles figuring out the programming to those mentioned in this thread. The users manual is pretty confusing! I believe this information should help...

Jasco Products has posted five new YouTube videos explaining how to program their SunSmart 15312 Digital Timer in plain English:

Part One_ Initial Setup: http://www.youtube.com/watch?v=sAMkiqd-U3U
Part Two_Set Daylight Savings Time: http://www.youtube.com/watch?v=Sl2hANe693U
Part Three_On/Off Times: http://www.youtube.com/watch?v=3ZGmVK3cwIU
Part Four_Custom Times: http://www.youtube.com/watch?v=5oyMGkbGOg8
Part Five_Delete a Program : http://www.youtube.com/watch?v=PUykDGNb9KE

Thanks, Rick

Last edited by rdebari; 11-25-2012 at 10:02 AM.
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Old 11-27-2012, 05:44 PM   #27
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Problems, GE SunSmart Digital Timer 15312


When I press-and-hold the AUTO button it flashes V15. Since the documentation (such as it is) says nothing about this feature, and since it seems to do nothing, my best guess is that it is a firmware version number. This makes me want to guess that the partially contradictory solutions reported in this thread may have to do with different fellow-sufferers with this software abomination having units that are actually functionally different.
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Old 11-27-2012, 06:23 PM   #28
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Problems, GE SunSmart Digital Timer 15312


BIG THANKS TO rdebari FOR POSTING THE YOU TUBE LINKS
I FINALLY GOT THE TIMER FROM HE11 WORKING
I SET THE FIRST THINGS(DATE-TIME-AM-PM-DAYLIGHT-ZONE
THEN PUSHED SET TWICE-P1 TO DEFAULT DUSK AND DAWN,THEN HIT SET
DON'T HIT AUTO. AND MAKE SURE ON AND OFF ARE SET TO CORRECT
NAMES (ON AT DUSK AND OFF AT DAWN) AT FIRST I HAD THEM BACKWARDS.
NOW SHE WANTS ANOTHER ONE FOR HER ENTRYWAY.
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Old 12-05-2012, 08:29 PM   #29
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Problems, GE SunSmart Digital Timer 15312


Thanks to Toddlivengood and all the rest of this board's contributors.

My goal was to program the 15312 switch to turn on at “Dusk” and turn off at 4:00 am.

I can report that the steps involved in setting the date, time, daylight savings time are logical and progressed smoothly.

I then entered the “P1” mode, where you begin by choosing the days you want the switch to turn on. Since mine was a security and entryway light application, I chose all seven. The next step is telling the switch when to turn on. This is where I (eventually) found I had to pay VERY close attention because the default choice presented to you is “Dawn”.

(To me that is an illogical default because you normally only want to switch a light on when it is dark !)

Anyway, there you are in “P1” looking at “Dawn” on the screen with the tiny word “on” in the right hand corner. The step I missed is that at this point I had to press the minus button until it brought up “Dusk”.

Then after you see “Dusk” with the tiny word “on” press “Enter” to save that choice.

Your next choice is to tell the switch when to turn off. “Dawn” will be the default and the tiny word “off” will be in the right hand corner. You can press “Enter” to save that, then “Auto” to be out of the programming mode.

But ... in the interest of saving electricity, I did not want the light to stay on until “Dawn”, so I pressed the minus button until the word “Time” appeared, then pressed “Enter” and adjusted the off time. In my application I chose 4:00 am because I figured most break-ins begin earlier in the AM...

Once I was done. I pressed “Enter”, followed by “Auto” to get out of the programming mode.

BTW: if you see “P2” on the screen and dashes across the screen because you haven’t entered anything, press the minus button to get back to “P1”. Then press “Auto” and close the door.

At this point the display should show the correct am or pm setting, the time and day of the week, the word “AUTO” to the left and “OFF” to the right. I eventually figured out that in this instance, “OFF” is telling you the light it controls is off.

(This was a point of confusion for me because I thought at first that the “AUTO” and "OFF" indicated that the programming had been turned off.)

If you become frustrated with the instructions like I did call:

Jasco products
Jascoproducts.com
800.654.8483 option 1

and a tech will walk you through the process.

Best of luck to everyone.

Alan
Vancouver-WA
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Old 02-12-2013, 08:46 AM   #30
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Problems, GE SunSmart Digital Timer 15312


I have had the exact same problem with the this timer. It will work manually or in a program mode with a specific on and off time but will not work dusk to dawn in either the auto mode or programed mode. I tried resetting and still no results. I returned the unit and got another from Home Depot. Same result. I am a licensed electrician and have installed several of these kinds of timers in the past but this one has me confused

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