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Old 12-07-2007, 10:46 AM   #16
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JB

When I hooked the loose wires under the screws that contained the wires from the first wires out of the wall(when the reception was clear) the phone began to cut out again. So I have narrowed it down to the problem wire at least. I am stumped as to my next step other than running a new wire like you suggested I might have to do. Any other suggestions? Could it possibly be something in the outside phone box(something that the phone company could possibly fix)?

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Old 12-07-2007, 12:37 PM   #17
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If you have disconnected the wires at the "destination" plug, then you have two wires shorting together in the wall, or one wire shorting to a ground.

Is it also possible that this run continues to somewhere else ? Most of these type of problems would show up where the wires come out of the wall into a Jack. Look for a poor wire stripping job.

Replace would be easier that trying to find the problem in the wall.

Since you have a clear signal, I can't see how it could be the outside.
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Old 12-07-2007, 12:54 PM   #18
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I tried the picking any color wire trick and doing the same on both ends. I didn't get a dial tone doing that. I thought about the staple in the wire senerio but the phone jacks were working fine for 10 plus years until a couple of weeks ago. Could that be possible? I hate to have to call the phone company, since they will probably charge me loads to fix something very easy......Thanks for everyones opinions and suggestions!!
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Old 12-07-2007, 03:48 PM   #19
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Quote:
Originally Posted by kennykenny View Post
I tried the picking any color wire trick and doing the same on both ends. I didn't get a dial tone doing that. I thought about the staple in the wire senerio but the phone jacks were working fine for 10 plus years until a couple of weeks ago. Could that be possible? I hate to have to call the phone company, since they will probably charge me loads to fix something very easy......Thanks for everyones opinions and suggestions!!
Kenny, I love your optimism on hopefully blaming the phone company, it got me tickled. If I was going to pay someone to sting a new line between jacks, it dang sure wouldn't be the phone company. Hire a pro.

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Old 04-09-2017, 08:27 AM   #20
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Re: Phone Jack Hookup Problem


Kenny....The phone company no longer does "house wiring" and hasn't for the past 30 or so years, at least here in Wisconsin. Usually that is done by an electrician. The thread is a little confusing, but let me suggest this: 1st of all, all you need is 2 individual conductors for your phone to work. These normally are the white / white blue pair. At this time don't twist these two wires together with the other two white / white blue wires. Only one of those wires come from the phone company terminal, the other goes to a different phone jack. Hook your phone up using the single white/white blue....If it works, then the problem is in the second wire. If not, the trouble will be with the phone jack or the wire going to the phone terminal. You could run a separate wire from the phone terminal, but it can be confusing (to some folks), and if you do decide to run a wire, let me suggest to just run it on the floor just to confirm that it is or is not the problem. I would hate to have you run it through the walls or through an attic only to find that it is not the problem. Questions? email me at dennisj42003@yahoo.com I hope this all helped.
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Old 04-09-2017, 09:53 AM   #21
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Re: Phone Jack Hookup Problem


He probably has it figured out in the last 10 years or maybe he moved?
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Old 04-09-2017, 10:36 AM   #22
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Re: Phone Jack Hookup Problem


Quote:
Originally Posted by rjniles View Post
He probably has it figured out in the last 10 years or maybe he moved?
Or bought a cell phone and joined the "cord cutters club." LOL. This is one of the oldest threads drudged back from the dead.

Cheers!

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