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Old 12-07-2007, 10:46 AM   #16
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Phone Jack Hookup Problem


JB

When I hooked the loose wires under the screws that contained the wires from the first wires out of the wall(when the reception was clear) the phone began to cut out again. So I have narrowed it down to the problem wire at least. I am stumped as to my next step other than running a new wire like you suggested I might have to do. Any other suggestions? Could it possibly be something in the outside phone box(something that the phone company could possibly fix)?

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Old 12-07-2007, 12:37 PM   #17
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Phone Jack Hookup Problem


If you have disconnected the wires at the "destination" plug, then you have two wires shorting together in the wall, or one wire shorting to a ground.

Is it also possible that this run continues to somewhere else ? Most of these type of problems would show up where the wires come out of the wall into a Jack. Look for a poor wire stripping job.

Replace would be easier that trying to find the problem in the wall.

Since you have a clear signal, I can't see how it could be the outside.
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Old 12-07-2007, 12:54 PM   #18
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Phone Jack Hookup Problem


I tried the picking any color wire trick and doing the same on both ends. I didn't get a dial tone doing that. I thought about the staple in the wire senerio but the phone jacks were working fine for 10 plus years until a couple of weeks ago. Could that be possible? I hate to have to call the phone company, since they will probably charge me loads to fix something very easy......Thanks for everyones opinions and suggestions!!
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Old 12-07-2007, 03:48 PM   #19
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Phone Jack Hookup Problem


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Originally Posted by kennykenny View Post
I tried the picking any color wire trick and doing the same on both ends. I didn't get a dial tone doing that. I thought about the staple in the wire senerio but the phone jacks were working fine for 10 plus years until a couple of weeks ago. Could that be possible? I hate to have to call the phone company, since they will probably charge me loads to fix something very easy......Thanks for everyones opinions and suggestions!!
Kenny, I love your optimism on hopefully blaming the phone company, it got me tickled. If I was going to pay someone to sting a new line between jacks, it dang sure wouldn't be the phone company. Hire a pro.

Andy

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