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Old 04-23-2012, 06:59 PM   #16
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Patching a CableTV/Internet Ground Line


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Originally Posted by a7ecorsair View Post
It was described quite well and also note that the internet is dead.

Maybe internet bill was past due therefore a disconnect was made?????

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Old 04-23-2012, 10:24 PM   #17
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Patching a CableTV/Internet Ground Line


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Originally Posted by M3 Pete View Post
Cable company said 10 days. That's a long time to go with a homeowner screaming at you.

sounds like it. RG-11 has a 14 gauge core wire, used for long-distance applications.
Well fixing it or paying an electrician to repair it will be a good lesson to remember to call before doing any digging. Cable and telephone companies don't bury their lines very deep anymore.

I buried my RG-11 and 6 pair telephone in conduit a little over a foot deep. Better than what they would have done if they did it.
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Old 04-24-2012, 09:55 PM   #18
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Patching a CableTV/Internet Ground Line


Are you sure it's the cable company, and not the phone company providing their internet? In my area, Comcast does use a heavier line for underground, but you could be describing Verizon's FIOS line. If it's a cable company, the 10-day wait is about what it seems to take for them to come out to bury a whole new line, but I've had them send out a regular tech leave a temporary line the next day. If it is a regular cable company, i.e. Comcast, and you can reach and access the box in the yard or in the neighbor's yard, you can do the temporary line yourself. Just use a regular RG-6 line and leave it sitting on the ground from the box to the splitter on the exterior wall of the house for those 10 days. If you can't access the box, no harm trying the splice, because you can't make it any worse. If it's FIOS, I have no idea...
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Old 04-24-2012, 10:03 PM   #19
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Patching a CableTV/Internet Ground Line


if it's fios, it very likely wouldnt be copper.
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Old 04-24-2012, 11:37 PM   #20
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Patching a CableTV/Internet Ground Line


Quote:
Originally Posted by rrolleston

Well fixing it or paying an electrician to repair it will be a good lesson to remember to call before doing any digging. Cable and telephone companies don't bury their lines very deep anymore.

I buried my RG-11 and 6 pair telephone in conduit a little over a foot deep. Better than what they would have done if they did it.
I would not pay anyone for this repair. Cable companies bury wires just below surface. That us their choice to reduce install cost. It's their problem then if shallow digging cuts it.
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Old 04-25-2012, 08:31 AM   #21
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Patching a CableTV/Internet Ground Line


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I would not pay anyone for this repair. Cable companies bury wires just below surface. That us their choice to reduce install cost. It's their problem then if shallow digging cuts it.
In MN, if you dig without calling the locating service (it's free) you get to fix the cable.....
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Old 04-25-2012, 08:36 AM   #22
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Can you arrange with the cable TV company for an emergency repair?

You could try to solder a thin straight bare jumper wire across the cut ends of the center conductor and another from somewhere on the metallic sheath on one cut cable end to somewhere on the metallic sheath on the other cut end and see what happens.
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Old 04-25-2012, 06:50 PM   #23
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I would not pay anyone for this repair. Cable companies bury wires just below surface. That us their choice to reduce install cost. It's their problem then if shallow digging cuts it.
It's the LAW anywhere in the US to call before you dig,regardless how deep it's buried,sorry bout your luck chuck.
It is attitudes like yours that get people killed.
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Old 04-25-2012, 06:57 PM   #24
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It's the LAW anywhere in the US to call before you dig,regardless how deep it's buried,sorry bout your luck chuck.
It is attitudes like yours that get people killed.
Yeah but no. Untrue, cableTV is an exception due to their shallow practices. It is entirely an economic choice on their end. Shallow is cheaper and they live with the cable cuts as a cost of business. My neighbor cut into a CATV trunk line in his garden and paid $0.00 to have it repaired by the utility (Comcast). So spare me the scary "LAW" references.

I agree you should call before you dig. I do. CATV is a unique (can you say frugal) industry though. If power utilities buried cable like CATV then there would be dead bodies.
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Old 04-25-2012, 07:24 PM   #25
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Patching a CableTV/Internet Ground Line


The hardest part for the OP is that it's on his customers property and they are most likely not too happy about this. Seems silly to call before you dig just a small hole but if you can say it was not marked if you hit something it will make the customer understand a little better.

I have seen where landscaping and changes to the grade of a yard over the years has left a service cable only a foot below surface.
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Old 04-25-2012, 07:53 PM   #26
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So spare me the scary "LAW" references.

I agree you should call before you dig. I do. CATV is a unique (can you say frugal) industry though. If power utilities buried cable like CATV then there would be dead bodies.
It is scary,when you see it happen and I have come across many power line,gas lines and water line that were merely under the surface,things change as rrolleston said.
In the 30 plus years I've been doing this there has been many times that we dig through utilities because it's cheaper to have another crew come behind us fixing them as we go.
As for depth,it has nothing to do with it, that is why I am a professional and not an amateur.
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Old 04-25-2012, 09:07 PM   #27
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Patching a CableTV/Internet Ground Line


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In the 30 plus years I've been doing this there has been many times that we dig through utilities because it's cheaper to have another crew come behind us fixing them as we go.
Can't imagine just allowing you to plow through utilities and having someone fix it behind you is very cost effective for everyone involved.
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Old 04-25-2012, 11:16 PM   #28
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Patching a CableTV/Internet Ground Line


Especially true of Comcast in being cheap. My cable was buried about 4-5" and after the 3rd time it was cut planting flowers in the spring, and COUNTLESS signal degradation issues due to rust in the line, they finally sent out a crew to bury it 18". Cost me nothing. No handcuffs, either.
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Old 04-26-2012, 05:43 AM   #29
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Can't imagine just allowing you to plow through utilities and having someone fix it behind you is very cost effective for everyone involved.
I didn't say we did it all the time,it depends what your laying,for instance,if your laying sewer that is 25' deep and the bottom of ditch is bad because of soil conditions.
We turn off the service laterals ahead of time,cut them and keep on going,yes it is cheaper and safer to do it this way,because you could lose the bottom of your ditch.
We could argue this point all day long,so let me clear up my point on the subject.
Will you go to jail for cutting a CATV ,doubt it.
Will you inconvenience your customer or yourself if you cut a cable,yes sir,could it have been avoided? Yes it could have.
Now onto the more serious and expensive things,you can become injured,killed or cause property damage and be held accountable for your actions,yes you will be and should be,depending how serious it is.
To help take the guess work out of all this it is very simple,the utility companies devised a system it;s called "call 811",it's free to all and it's the law.
Why do you think utility companies preach this?
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Old 04-26-2012, 08:03 AM   #30
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Patching a CableTV/Internet Ground Line


Your client has every right to expect you to do the legwork and paperwork, and succeed in getting the cable TV company to accept responsibility for the shallow buried cable, before you receive full payment for your job.

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