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PiPiFirecracker 11-23-2011 04:27 PM

outdoor hot tub won't heat to temp but hold a steady temp
everything seems to be working on our hot tub, just paid 600 dollars to get it fixed.
the temp is reading correctly at 90 degrees, we have it set to 104 however it hasn't reached temp since we got it fixed. its holding the temp 90 degrees even though there is snow outside. not sure what is going on.

PiPiFirecracker 11-23-2011 07:55 PM

maybe the thermostat needs adjusting? :S I have no clue.... anyone thoughts? lol

Msradell 11-23-2011 09:24 PM

I guess my first question would be what did you have repaired? Secondly have you had it in past winters and if you did was heating during them? And also measure of the water temperature with a plain thermometer. It's the heater staying on constantly or is it cycling?

PiPiFirecracker 11-24-2011 02:42 PM

we just had the keypad replaced as well as the heater coil, and light. it says that its triggered to heat more... and its been on every time I've been outside, i checked the temp with a plain thermometer and it is reading 89 degrees now, although its warmer outside than the other day it seems to drop a degree since it was at 93 each day.

PiPiFirecracker 11-24-2011 02:54 PM

also we just moved in here, we didn't live here last winter, :P sorry

Msradell 11-24-2011 03:23 PM

Based on your information my guess is that the heater coil they installed is not the correct one. I would definitely call back whoever did the service work and make sure they fixed the problem without charging you additional money.

Billy_Bob 11-24-2011 03:24 PM

Try turning the temperature up or down and see if the water temperature changes.

biggles 11-24-2011 03:57 PM

depends on where the controller is reading the temp? the water supply or the return from the heater

PiPiFirecracker 11-24-2011 04:10 PM


Originally Posted by Billy_Bob (Post 778301)
Try turning the temperature up or down and see if the water temperature changes.

it only works to turn it down

micromind 11-24-2011 04:50 PM

Is it 120 volts or 240?

If 120, I wouldn't expect it to heat very much if it's cold outside. The heater at 120 is only 1500 watts (or thereabouts), at 240 it's more like 6000 watts.

If 240, there's definitely a problem.


PiPiFirecracker 11-24-2011 07:41 PM

all good now we found it it was a relay switch on the computer board and got the whole thing replaced.... all new electronics now... hopefully won;t have any more problems....

PiPiFirecracker 11-24-2011 07:42 PM

should be up to 104 in no time :D

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