Oggetti Low Voltage Lighting Problems
I am baffled and nobody seems to know the answer. We did a kitchen remodel in 2008 and had 2 low voltage hanging pendant lights installed over our kitchen sink. They worked great until early this spring when one of them quit working. We had the electrician come out and fiddle with it until the light worked again. Then, the second light quit working. The electrician took it into the shop, brought it back and it worked. Then the first light went out again. The electrician blamed it on us but we had done nothing, did not even touch the lights.
At that point, I bought 2 Oggetti low voltage lights. They worked for about a week or so and then one of them quit working. We brought the light to Lumen's Lighting and they replaced it. Then the other one quit working. We took it to Lumen's, and they fixed it. Said it was fried and had arced. Blamed it on the installer, and the installer blamed it on the manufacturer's canopy. Lumens blamed it on our 2-wire system in the wall and the fact we don't have a dimmer switch. I hired the electrician to put in a dimmer switch but he did not have time to run new romex nor go up into the attic to find a grounded wire.
After they fixed the 3rd failure, we installed it and the lights worked for about a day and then quit working. I turned off the lights. When I turned them back on by mistake a few days later, they were working again. Now, the electrician says he cannot fix it, Lumens won't help us and Oggetti won't replace them again. The electrician says our only choice is to install high voltage wiring and replace the canopies. In other words, throw out everything except the hand blown glass fixtures and start over with the thicker wires. What do you think the problem is? Would a dimmer switch fix this?