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Old 07-29-2009, 12:52 AM   #1
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need help with problem


This is my first post. Hope someone can help. There are 3 outlets in bedroom. Using clock face, the 3:00 wall outlet is wired to a switch. It works fine. There are three romex cables to the outlet: power, switch, and "no. 3 line", presumably the line that goes to the other outlets, which are dead. At one time (year ago) they all worked. Outlet on 12:00 wall has two cables to it; outlet on 9:00 wall has only one cable, so I think that is the end of the line. With power off, I hooked a jumper wire to the black wire of "no. 3 line". I have continuity to the 12:00 outlet. However, when I hook jumper wire to the white wire of "no. 3 line", there is no continuity. I don't understand how this is even possible, but it must be the problem. Is the only fix to run a new cable to replace the "no. 3 line"? should I hook up a jumper from the "no. 3 line" ( both white and black) and confirm that that will make the outlets on both the 12:00 and 9:00 walls hot before running a line? I am stumped and grateful for any help. Thanks in advance.
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Old 07-29-2009, 06:39 AM   #2
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need help with problem


Do the other outlest work when the switch is on?
Have you pulled the #12 outlet & verified the wires are tightly connected?
Since you have verified 2 cables I assume you have

Its possible there was a cut/partial break in the white wire that has now failed

Do the lines run thru the walls, attic or basement?
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Old 07-29-2009, 05:53 PM   #3
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Did someone retro install a ceiling fan in that room (or another room close by)?

They may have installed a junction in tha attic and the white wire connection has come loose.

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Old 07-29-2009, 06:01 PM   #4
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thanks for the reply. The wires run through the walls. None of the outlets works if the switch is off. This is original 33 year old wiring. I don't know how there could be a partial break in the white wire. I guess I will run a new wire behind the baseboard.
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Old 07-29-2009, 06:15 PM   #5
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Keep looking before you run new cable. Look for signs of work being done, patches in the drywall along the path. Wires almost never fail in the middle of a run.


Try your continuity test between black and white (power off) between 3:00/12:00 and 12:00/ 9:00 and 3:00/switch.

Disconnect everything and make sure you are on the right pair of wires.
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Old 07-29-2009, 09:26 PM   #6
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Also check outlets in the adjoining rooms. The cable that exits the 3:00 outlet may go somewhere else before it gets to the 12:00 outlet.
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