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Old 08-14-2012, 09:04 PM   #91
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my electrician walked out on me


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Originally Posted by Venter View Post
I added something to my last post.

And it's not WAY more work. Even if you want to do it on paper, just fill in what you did on a standard invoice. "Added receptacle in kitchen" "Diagnosed shorting circuit" Etc. Then put a price on it. All the legalese should already be on the invoice.
Not enough EC's do this. Where you from?

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Old 08-14-2012, 09:04 PM   #92
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What about T&M? Do you have to have a contract stating all the terms before hand?
Yes, they need to know the hourly price before the work is started, etc.
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Old 08-14-2012, 09:05 PM   #93
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Not enough EC's do this. Where you from?
It only takes getting screwed once to make you do it the right way, lol.

Bergen county.
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Old 08-14-2012, 09:25 PM   #94
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my electrician walked out on me


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It only takes getting screwed once to make you do it the right way, lol.

Bergen county.
Gloucester county. Used to be the EI for Camden City.
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Old 08-14-2012, 09:33 PM   #95
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my electrician walked out on me


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Yes, they need to know the hourly price before the work is started, etc.
Obviously, but you do use a T&M contract then? For EVERY job?

What do you use on your tablet? I am looking for contract apps and am not sure what features are good.
I'll admit I am one that does not get contracts on enough jobs. Not that I have gotten screwed for much, nor have I ever screwed a customer or misrepresented myself, but I do acknowledge it is a good idea at some point, just not $200.
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Old 08-14-2012, 09:42 PM   #96
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Obviously, but you do use a T&M contract then? For EVERY job?
I don't do anything without them signing something that says they agree to pay the price, unless I have cash in hand before I do the work of course. I won't change a breaker or replace a receptacle without a signed contract. The small jobs are the worst because people think they could get away with not paying a $200 bill because it's not worth it for me to take them to court or put a lien against their house. I've heard too many horror stories to not have a contract.

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What do you use on your tablet? I am looking for contract apps and am not sure what features are good.
bMobile NOW Pro for Android. It's a Quickbooks App and syncs well.
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I'll admit I am one that does not get contracts on enough jobs. Not that I have gotten screwed for much, nor have I ever screwed a customer or misrepresented myself, but I do acknowledge it is a good idea at some point, just not $200.
Why not? It literally takes a minute or less. The customer is paying for your time anyway.

If you don't want to go digital (I could understand that, it could be a pain to setup) just print out letterheads with your typical contract legalese and leave a blank space for a description and price.
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Old 08-14-2012, 09:55 PM   #97
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If you don't want to go digital (I could understand that, it could be a pain to setup) just print out letterheads with your typical contract legalese and leave a blank space for a description and price.
No, I am all about going digital and paperless. That's why I am looking for an app that will let me do everything on my iPad.

My only reservation is that I am very small time and "small town". I almost feel like I would be insulting some of my customers by asking them to sign something promising they'll pay me. I am more of a handshake kind of guy.
That said, I do need to be a little less trusting.
Now, if I were in NJ, NYC or back on LI it would be a completely different story. If it's not a contractor looking to steal money from a customer, it's a customer unjustifiably looking for a way to not pay for something.
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Old 08-14-2012, 09:58 PM   #98
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My only reservation is that I am very small time and "small town". I almost feel like I would be insulting some of my customers by asking them to sign something promising they'll pay me. I am more of a handshake kind of guy.
That said, I do need to be a little less trusting.
I DEFINITELY understand that. I felt the same way at the beginning, but now it is just normal.

It's just like with the itemizing thing, when I first started out I didn't want to say no to a customer who asked me to do it because I thought it would seem rude and offend them. But now I couldn't care less. Business is business.
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Old 08-15-2012, 06:18 AM   #99
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my electrician walked out on me


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this is all i was looking for.

I knew exactly what you were asking for but everyone here seems to think we want a list of time spent in the bathroom. This is exactly the level I ask for when it comes to people I hire. But what I've learned over the years is that just because someone is good at a trade- plumber, electrician etc... doesn't mean they have any business or customer service sense.

Lastly, the same people on here saying "I'd never do it" are the same ones who complain about customer service from businessees they frequent.
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Old 08-15-2012, 06:19 AM   #100
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I DEFINITELY understand that. I felt the same way at the beginning, but now it is just normal.

It's just like with the itemizing thing, when I first started out I didn't want to say no to a customer who asked me to do it because I thought it would seem rude and offend them. But now I couldn't care less. Business is business.

Nice. Screw the customer . Who cares if he's the one putting food on my families table.
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Old 08-15-2012, 06:24 AM   #101
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Nice. Screw the customer . Who cares if he's the one putting food on my families table.
Please, tell me HOW in the world is this "screwing" the customer???
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Old 08-15-2012, 08:17 AM   #102
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my electrician walked out on me


The customer gets bids, he chooses a contractor, ec gives him a contract to sign. I see this as less screwing the customer and more covering your @ss so the customer can't screw you.

I get the sense your the type of guy that thinks workers should be thanking you and doing things for free just for the privilage of being able to do work for you.

Customer service does not equal free stuff
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Old 08-15-2012, 08:42 AM   #103
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my electrician walked out on me


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Originally Posted by andrew79
The customer gets bids, he chooses a contractor, ec gives him a contract to sign. I see this as less screwing the customer and more covering your @ss so the customer can't screw you.

I get the sense your the type of guy that thinks workers should be thanking you and doing things for free just for the privilage of being able to do work for you.

Customer service does not equal free stuff
And then jerks the contractor around when it's time to get paid.
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Old 08-15-2012, 10:41 AM   #104
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my electrician walked out on me


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...Usually a customer asking for an itemized bill is a sure sign of them being a pain in the ass who is going to complain about the price the entire time, so I will always say NO to itemizing and I will also add a 20% "Pain in the ass" charge to the total. Either I don't get the job and I'm happy or I get the job and I have extra money to buy headache medicine...
That is the thing!

When you do business with the general public, 95% of the customers are reasonable people, 4% are jerks, and 1% are total jerks. (10% of the 95 are REALLY nice people.)

And when you have dealt with these people for many years, you get to where you can tell in advance if someone is going to be a jerk. There are "signs" and "clues".

Workmen and others who deal with the public on a daily basis many times have the option of charging more. And they do for those customers who are going to monopolize their time or cause them unnecessary headaches.

Anyway these jerks will pay more for electrical work, HVAC repairs, car repairs, veterinarian services, etc.

Reasonable people get regular rates.

Very nice people will sometimes get "no charge" calls.

Very nice people will offer you water, tell you where the bathroom is if you need to use it, maybe offer cookies, etc.
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Old 09-12-2012, 06:36 PM   #105
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Did you install a GFI for the tub? How about bonding the motor? Are you sure 15A is the correct size circuit for the tub?
I also wondered on the 15 amp tub circuit. Typical would be 20amp with #12.
I know for my 240 volt hot tub there is a special breaker.

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