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Old 08-13-2007, 12:00 PM   #1
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My ceiling fan wiring problem


I didn't want to hijack Jeremy's post again so I'll start my own.

I'm replacing a 3 year old Hunter ceiling fan with a brand new, non-ugly one. The fan had three wires to connect to the ceiling: white, black/white, and green. My house is older and doesn't have a ground wire (finishing the electrical upgrade is further down the road). We attached the black/white to the black in the ceiling, the white to the white, and the green on the fan to the green on the ceiling plate. Both the fan and the light are operated on a single switch and have pull chains. The light is working but the fan is not. We already took off the canopy and checked the wiring connections and everything is set.

Will this fan not work until I get a ground wire up there?

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Old 08-13-2007, 01:02 PM   #2
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My ceiling fan wiring problem


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Will this fan not work until I get a ground wire up there?
The fan should work regardless of having proper grounding or not. Every fan I've ever hung that had a light kit on it, has had two sets of wires up in the canopy; one set for the fan and another set for the light. You're going to have to start tracing the wiring even if it means taking the light kit off so you can find the fan wires. If the unit has a forward/reverse switch then look at that also to make sure it is connected properly.

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Old 08-13-2007, 01:04 PM   #3
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My ceiling fan wiring problem


I believe you are missing a wire in the fan. If the fan has a light fixture, it should have a black, blue (or black/white), white, and green.
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Old 08-13-2007, 02:16 PM   #4
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My ceiling fan wiring problem


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Originally Posted by HouseHelper View Post
I believe you are missing a wire in the fan. If the fan has a light fixture, it should have a black, blue (or black/white), white, and green.

I think you might be right, I just got this e-mail from Hunter Customer Support:
Quote:
Thank you for your email. We recommend that you check the wiring from the fan to the ceiling. The fan will have three wires coming from the
motor - black, white, black/white stripe. The black wire is power to
the fan. The white wire is the common wire. The black/white striped
wire is the power to the light. In your case, make sure the black wire
is connected to the power source in the ceiling.
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Old 08-13-2007, 02:25 PM   #5
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My ceiling fan wiring problem


Ok, I was wrong before, the three wires coming out of the fan that we have are black/white, black, and green (before I thought it was a white wire, not a black one). Looking at the instructions, it only refers to these 3 wires, no mention of a white or blue one.
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Old 08-13-2007, 03:42 PM   #6
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My ceiling fan wiring problem


I still think you have a wire missing. The green is normally connected to the mounting shaft and does not come from the motor. As the Hunter CS said, you should have a black, black/white, and white coming from the motor.
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Old 08-13-2007, 04:19 PM   #7
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My ceiling fan wiring problem


ok, we're going to take a look again tonight to see if we missed a wire.

Why wouldn't the instructions mention it? They definitely just say to do black to black, the black/white to white, and the green to green.
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Old 08-13-2007, 04:25 PM   #8
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My ceiling fan wiring problem


Assume there is only 3 wires like you mentioned... then you did it wrong, you did black/white to black and black to white..... base on your first post, as you said the white there should have been black...

you should have reversed that..... and do like what the instuctions said...

black to black
black_white to white....

if you have done that and it is still not working... then you have a malfunction fan and should give back and refund /exchange for another one...
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Old 08-13-2007, 04:39 PM   #9
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My ceiling fan wiring problem


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Originally Posted by jkrodger View Post
ok, we're going to take a look again tonight to see if we missed a wire.

Why wouldn't the instructions mention it? They definitely just say to do black to black, the black/white to white, and the green to green.
Instructions have been known to be wrong.

The black/white is NOT an acceptable color for the grounded (neutral) conductor. At that wire size, only white or grey are acceptable.
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Old 08-13-2007, 04:51 PM   #10
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My ceiling fan wiring problem


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Originally Posted by HouseHelper View Post
Instructions have been known to be wrong.
Yup, must be, I just looked up the electronic instruction manual from Hunter's website and it's different from the one in the box. We'll take it down tonight and try again, which I'm not looking forward to, that think was a pain to get up.

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