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Old 06-16-2009, 01:06 PM   #16
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Lighting Store rip off


Lightinguniverse.com

Excellent site, great selection. I have had great success with them and will continue to use them in the future.

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Old 06-16-2009, 01:14 PM   #17
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Lighting Store rip off


Pretty interesting story. Congrats on being the one to break the cycle
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Old 06-16-2009, 01:30 PM   #18
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Lighting Store rip off


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Originally Posted by BigJimmy View Post
Lightinguniverse.com

Excellent site, great selection. I have had great success with them and will continue to use them in the future.
hey BigJimmy,

Yes, I checked out lightinguniverse. they didn't have all the fixtures we were looking for. And when you calculate shipping to Canada and factor in the exchange rate, I would only save about 10% from buying it locally.

I would rather pay the extra 10% to not to have to deal with any issues and hassles if we have to return something.

But thanks for the input.
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Old 07-23-2009, 09:59 AM   #19
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Hey Gang,

I'll just give you a quick update. I talked to the designer and the comments she got from the lighting store were that the prices I found on their website were in US dollars and didn't include shipping etc etc.

So me being the pain the arse that I am, started calling around the other local lighting stores to get prices. Their retail, out the door prices were very similar to what the original store was showing on their website and in all cases were cheaper by a few dollars.

So I then called a different location of the original store to get their retail prices. Hmmm.... the retail prices quoted to me were exactly what was found on their website. The prices I was given were out the door Canadian dollar prices. So somebody is blatently trying to screw us.

I called the designer back and shared what I found out. Needless to say she was pissed. I asked what we should do. She said "Nothing until I talk to the stores Head Office and find out what the hell is going on". I think she is thinking back to all the other times she and her clients have purchased items from this store. I am sure they all thought that with the designer discount, they were getting a good deal. Well maybe not.....

I'm waiting to hear back from our designer. I'll keep you posted.

Hehe, I'm such a sh&t disturber.

Here is the final outcome of all this. Even though I was able to get price quotes from other lighting stores, only the original store was able to get two of the fixtures we wanted (discontinued items). As I said above, that stores retail prices were similar to what other stores were purchasing.

I asked the lighting consultant to do another quote, directly to me. Guess what, prices quoted were the retail prices.

So we bought them and picked them up last week.

No one is fessing up, so I am left to speculate on this scenario. I believe the designer wants her 15% cut and so has an arrangement with the store whereby the store inflates the prices, illustrate a huge discount for the designer (which does end up being a small discount off of retail). Then the designer can purchase those items on our behalf and recieve a 15% markup.


We are still working with the designer (she does have some great ideas), but she is getting hard to reach. And the main contractor she uses (who we have rave reviews about and we really really wanted him to work on our house) no longer seems to be able to squeeze our project in.

Hmmm... I think maybe I have upset our designer.
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Old 07-23-2009, 10:13 AM   #20
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Lighting Store rip off


It does sound like you may have burned a bridge...goes with going against the grain.

What you're describing isn't unique to your situation. Nearly every contractor has the same scenario going on for every project, they tack on an additional percentage to all material and supplies to cover "overhead." It's their business model and you either have to work inside or outside it, there's no middle of the road.

Glad you're able to move on tho...

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