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Old 06-18-2012, 09:12 AM   #16
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Insane electrical problem


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Originally Posted by 1910NE View Post
I might have missed this, but did the PUC replace the service drop to your meter? I ask because I had a somewhat similar issue a few years ago (dimming lights, etc...)
Your post suggests to, "Your engine is hesitating, so I put in a new engine."...... Your post also suggests a "shotgun troubleshooting" mindset.

Fixing a service drop would be "shotgun troubleshooting". Even your electrician did not automatically fix the service drop. He first worked hard to find the problem. He used numbers. Best is to ignore what anyone's solution was. Best is to define how to first find the problem. JulieMor and ddawg16 suggest how to find the problem. Notice, that means numbers. What gets repaired is considered after numbers define the problem.

In one case, a homeowner ignored dimming lights. Fortunately nobody was home when it exploded. When a transformer finally failed, electricity used the gas meter as an electric conductor ... until a gasket then failed. A worst cases example. But find a problem before it fixes you. Shotgun troubleshooting is another way of not fixing the problem while spending money excessively on "it might resolve" solutions.

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Old 06-18-2012, 01:25 PM   #17
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Originally Posted by lillis216 View Post
For weeks we've been having this crazy electrical problem. It started off with all of the lights in the house dimming and brightening back up. The first time we called the power company, they told us the power coming into the house is fine. Our house is 112 years old, so after replacing the main switch, checking all of the ground wires, and about every other possible solution, we decided to re-wire the entire house. Everything that wasn't on a power strip or a surge protector, is ruined. We had an electrician come out and re-attach the neutral coming into the house, but he said that there was no problem with it at all and to call the power company back. We did that and they re-spliced the wire.

........
Just for the record....I made the "Shotgun troubleshooting" comment...not 1911 (which happens to be one of my favorate guns).....

Getting back on topic....

Some PoCo's will come out and install a data logger that tracks the voltage on both legs.....it helps them identify any drops....

I'm leaning towards something external with one of the neighbors.

Still waiting to hear from the OP if he has 240Vac.

Also.....it does not hurt to talk to nieghbors and see if they are having issues.....if so....it's going back to the PoCo.....
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Old 06-18-2012, 07:06 PM   #18
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Insane electrical problem


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Originally Posted by westom View Post
Your post suggests to, "Your engine is hesitating, so I put in a new engine."...... Your post also suggests a "shotgun troubleshooting" mindset.

Fixing a service drop would be "shotgun troubleshooting". Even your electrician did not automatically fix the service drop.
You are correct. My electrician asked me a few questions, and opened my panel, where he discovered, and showed me, a neutral connection with so much corrosion that it would no longer make a proper connection to the neutral bus. He then showed me how the weathered protective jacket on the service drop was allowing moisture to travel in. That was two years ago.......no problems since.

I don't consider that to be "shotgun troubleshooting", and am happy to pass on my experience to another member who is having trouble tracking down their issue.
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Old 06-18-2012, 07:27 PM   #19
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Quote:
Originally Posted by 1910NE View Post
You are correct. My electrician asked me a few questions, and opened my panel, where he discovered, and showed me, a neutral connection with so much corrosion that it would no longer make a proper connection to the neutral bus. He then showed me how the weathered protective jacket on the service drop was allowing moisture to travel in. That was two years ago.......no problems since.

I don't consider that to be "shotgun troubleshooting", and am happy to pass on my experience to another member who is having trouble tracking down their issue.
Your comment was fine...
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Old 06-18-2012, 08:08 PM   #20
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Originally Posted by 1910NE View Post
You are correct. My electrician asked me a few questions, and opened my panel, where he discovered, and showed me, a neutral connection with so much corrosion that it would no longer make a proper connection to the neutral bus.
So he did what a good electrician does. He spent time collecting facts including questioning you. Removed a panel cover. Did no fixing until a clear and obvious problem was first identified. That is not shotgun troubleshooting. He did exactly what is said on CSI. He ‘followed the evidence’.

But suggesting another suspect a corroded neutral only because it happened to you is shotgun troubleshooting. Had you repeated all electrician’s questions, then that is ‘following the evidence’. Because those questions, that you still do not post, were the most important part.

An expression makes that difference obvious: "Follow the evidence". Apparently the OP also has a now expensive problem because an electrician or lineman did not "follow the evidence". Apparently even blamed wires only because they were old.

Talking to the neighbors is another example of 'following the evidence'.

Best solutions have been posted by others. In every case, first define the problem. A major difference.

Last edited by westom; 06-18-2012 at 08:11 PM.
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Old 06-18-2012, 08:12 PM   #21
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Quote:
Originally Posted by westom View Post
So he did what a good electrician does. He spent time collecting facts including questioning you. Removed a panel cover. Did no fixing until a clear and obvious problem was first identified. That is not shotgun troubleshooting. He did exactly what is said on CSI. He ‘followed the evidence’.

But suggesting another suspect a corroded neutral only because it happened to you is shotgun troubleshooting. Had you repeated all electrician’s questions, then that is ‘following the evidence’. Because those questions, that you still do not post, were the most important part.

An expression makes that difference obvious: "Follow the evidence". Apparently the OP also has a now expensive problem because an electrician or lineman did not "follow the evidence". Apparently even blamed wires only because they were old.

Talking to the neighbors is another example of 'following the evidence'.

Best solutions have been posted by others. In every case, first define the problem. A major difference.
Can we stay on topic? The guy offered a suggestion, not the end of the world.
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Old 06-20-2012, 04:47 PM   #22
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Seems like the OP was a one hit wonder, either that or his power finally failed. I wanted to know what caused that problem.
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Old 06-20-2012, 06:01 PM   #23
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Seems like the OP was a one hit wonder, either that or his power finally failed. I wanted to know what caused that problem.
Im betting it was normal dimming and not an issue at all...
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Old 06-20-2012, 06:54 PM   #24
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Im betting it was normal dimming and not an issue at all...
That or good drugs.....
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Old 06-21-2012, 01:49 PM   #25
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Whether it started off as typical dimming or not, I don't know. But that's not the problem now...
Quote:
Originally Posted by lillis216 View Post
after replacing the main switch, checking all of the ground wires, and about every other possible solution, we decided to re-wire the entire house. Everything that wasn't on a power strip or a surge protector, is ruined.
Colleen
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Old 06-21-2012, 04:43 PM   #26
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Whether it started off as typical dimming or not, I don't know. But that's not the problem now...
who knows what this means... maybe someone opened a neutral on a multi wire branch circuit, basically... you can't just go off of what the OP describes, without troubleshooting this personally, I trust know one.
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Old 06-21-2012, 05:42 PM   #27
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It's got to be a poco problem, assume the electrician that rewired the house knew what he was doing. Seeing as the problem existed before the rewire, after the checking of all service connections, and after the rewire i would just assume it's their fault. They've basically hooked up a new house to the service they've changed so much lol. ( i say it's 4 posts before i get called a "shotgun troubleshooter" )
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Old 06-21-2012, 08:30 PM   #28
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Thank you, everyone. It was the neutral wire; corroded from weather. We are all back up and running, no issues whatsoever. Thanks again for all of the advice!
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Old 06-21-2012, 08:45 PM   #29
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Thank you, everyone. It was the neutral wire; corroded from weather. We are all back up and running, no issues whatsoever. Thanks again for all of the advice!
Who found it, and who's side was it on, Utility or yours?
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Old 06-22-2012, 12:20 PM   #30
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i could have sworn they said they checked the neutral in the original post.

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