Had a friend call me one day, said his elderly neighbor was stuck in his house with a few lights on but no heat. went over to see what I could do . Checked the legs at the panel naturally one was out. went out looked at the drop on both sides, saw green corrosion on the pole side. swithched his boiler breaker to the other leg and called poco, which was lilco at the time now Lipa. Told them the story saying they need to send someone out to check the drop, they said call an electrician ask fo a supervisor was told none were available. The old guy and his sick wife where grateful to now have heat but were very afraid of the electric! Saw 2 line truck guys at the 7-11 and relayed the story, they said they could do nothing without a service order, they went back to their BSing. Went to the LILCO OFFICE IN hEWLET AND RAISED HELL! They were going to call the cops, finally a guy walks over , told him the story and gave him the truck numbers, he said he'd get it checked out, thanked him and left. Went back to the house passing the 2 line trucks, one of them showed up 2 hours later and cleaned the connection. I wonder if now they are on the NYS retirement system now since Lipa took them over and am glad the ceo got his $167,000,000 Golden Parachute!