Originally Posted by me4jimmies
My family is having a problem with our electric fireplace. The heating element works, as does the lightbulb to illuminate the "fire" effect. However, there used to be a paper or something that would rotate to make it look like theres a burning fire. Anyone have any ideas on how to fix the problem?
Some units I have seen had a paper roll of sort that rotated with different translucent colors on the to look somewhat like flame. I have seen others that had little rotating bladed that rotated from the heat of the light and heater that gave some what of a illusion that there were ambers in there. Ether way you will have to look at it a little and see if you can see what is missing or not working. If you find a model number maybe the manufacture has a web site that can give illustrations or some hints on how it suppose to function.