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Old 01-30-2014, 06:18 PM   #1
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electric baseboard


I replaced a six foot baseboard. It has power at wire connections but baseboard does not heat up. There are four wires coming out of the wall plus two grounds. I have the whites connected to each other. and the blacks connected. any Idea what is wrong.
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Old 01-30-2014, 06:32 PM   #2
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electric baseboard


too many possibilities.
Heater has a switch or thermostat that is off or defective.
Heater is 240 volts and power supply is 120volts.
You hooked it up wrong.
Thermostat on wall is bad.
Heater is defective.

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Old 01-30-2014, 06:34 PM   #3
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What did the instructions state, that came with the new unit? Also, how many wires go to the thermostat that controls it. Before you replaced it, was the old one working fine?
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Old 01-30-2014, 06:53 PM   #4
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Quote:
Originally Posted by gregzoll View Post
What did the instructions state, that came with the new unit? Also, how many wires go to the thermostat that controls it. Before you replaced it, was the old one working fine?
the old one was working. there are four wires going to thermostat
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Old 01-30-2014, 08:03 PM   #5
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Originally Posted by mark e hurley View Post
the old one was working. there are four wires going to thermostat
Well if the old one was working, was the thermostat working with the old baseboard heater? How many wires go to the thermostat, how many to the baseboard? If there are only four from the thermostat, that goes to where the baseboard is attached, see the below info.

What are the terminals labeled inside the thermostat? Did you double check to make sure you had the correct wire on the thermostat, connect to the correct terminal on the baseboard?
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Old 01-31-2014, 11:28 AM   #6
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Are you reading 240v across the wires that come from the wall? Where is the thermostat located, is it wall mounted or housed within the baseboard? At the other end of the baseboard, is the wire from the element tied to the wire that loops back to the junction box you're splicing in? Is this, in fact a 240v heater with a 240 volt supply?
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Old 01-31-2014, 11:39 AM   #7
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open the other end of baseboard you probably have an open splice

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