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mark e hurley 01-30-2014 06:18 PM

electric baseboard
 
I replaced a six foot baseboard. It has power at wire connections but baseboard does not heat up. There are four wires coming out of the wall plus two grounds. I have the whites connected to each other. and the blacks connected. any Idea what is wrong.
Thank you

joed 01-30-2014 06:32 PM

too many possibilities.
Heater has a switch or thermostat that is off or defective.
Heater is 240 volts and power supply is 120volts.
You hooked it up wrong.
Thermostat on wall is bad.
Heater is defective.

gregzoll 01-30-2014 06:34 PM

What did the instructions state, that came with the new unit? Also, how many wires go to the thermostat that controls it. Before you replaced it, was the old one working fine?

mark e hurley 01-30-2014 06:53 PM

electricbaseboard
 
Quote:

Originally Posted by gregzoll (Post 1299288)
What did the instructions state, that came with the new unit? Also, how many wires go to the thermostat that controls it. Before you replaced it, was the old one working fine?

the old one was working. there are four wires going to thermostat

gregzoll 01-30-2014 08:03 PM

Quote:

Originally Posted by mark e hurley (Post 1299306)
the old one was working. there are four wires going to thermostat

Well if the old one was working, was the thermostat working with the old baseboard heater? How many wires go to the thermostat, how many to the baseboard? If there are only four from the thermostat, that goes to where the baseboard is attached, see the below info.

What are the terminals labeled inside the thermostat? Did you double check to make sure you had the correct wire on the thermostat, connect to the correct terminal on the baseboard?

IslandGuy 01-31-2014 11:28 AM

Are you reading 240v across the wires that come from the wall? Where is the thermostat located, is it wall mounted or housed within the baseboard? At the other end of the baseboard, is the wire from the element tied to the wire that loops back to the junction box you're splicing in? Is this, in fact a 240v heater with a 240 volt supply?

carmusic 01-31-2014 11:39 AM

open the other end of baseboard you probably have an open splice


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