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Old 03-31-2012, 06:59 PM   #1
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Ceiling fan help needed please-low voltage?


Help! Our old ceiling fan started misbehaving (turning itself off and on at random) before it eventually stopped all together. We read that the transmitter on the remote could have gone bad so we bought a new one. When we tried to replace it, we read to turn the fan on the highest setting, since it had been so long, we hard wired the fan and it turned on. Later, we unhooked it again and inserted the remote. Nothing. Thinking that we bought a dud, we purchased a second remote and when it didn't work, a new fan. So tonight we are trying to install a new fan. Our neighbor used a tester and said we had low voltage at the neutral wire. Any suggestions on what to do now? When we switch the breaker, the other lights come on in the room but the fan does not work. Any help would be greatly appreciated as we want to avoid hiring someone if we can fix ourselves. Thanks!

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Old 03-31-2012, 07:09 PM   #2
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Ceiling fan help needed please-low voltage?


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Originally Posted by littlsht View Post
...So tonight we are trying to install a new fan.
What I was going to suggest at the outset. And NO remote controls this time.
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Our neighbor used a tester and said we had low voltage at the neutral wire. Any suggestions on what to do now?
Find a different neighbor?
Or at least get a more coherent statement of what his findings are.
---

The voltage ACROSS the neutral wire (from the hot wire) should be about 120...
+/- 5% is tolerable and even expected. But if the voltage were REALLY low that would be showing up in other aspects of the home.

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Old 03-31-2012, 07:15 PM   #3
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Ceiling fan help needed please-low voltage?


Hi. He had a simple tester with a light but no actual reading from it. It was a dim light compared to the light at the outlet. He also loooked at the breaker box to see if he saw any loose wires. None. Thanks for the help. Can't get new neighbor at the moment-But we think he was sweet to come by during the NCAA tournament anyway
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Old 04-01-2012, 01:00 AM   #4
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Ceiling fan help needed please-low voltage?


The fault could be on the control board inside the fan casing,
rather than in the remote transmitter.
you will have to replace or fix the board.
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Old 04-01-2012, 08:06 AM   #5
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Ceiling fan help needed please-low voltage?


Not sure this could be the problem because this is the second fan that is not working... is there anything else? Or is wiring from my house somehow messing up the fans when the breaker is switched?

House built in 1997 so not too old.

Does anyone know if replace the breaker switch could help even though the other lights/outlets on the breaker should full light with the basic tester?
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Old 04-01-2012, 09:00 AM   #6
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Ceiling fan help needed please-low voltage?


The breaker is not the problem. You may have a loose connect in the fan box. Can you describe the wires in the fan box, how many and what color? If the there is a bundle of white wires tied together, that is the most likely source of the loose connection.
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Old 04-01-2012, 10:12 AM   #7
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Ceiling fan help needed please-low voltage?


Hi and thanks. In the ceiling we have a red wire, a green wire, a bare wire, a white wire and a black wire. The fan has a light kit and blue, black, white and green. Thanks for any suggestions.
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Old 04-01-2012, 12:09 PM   #8
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Hi and thanks. In the ceiling we have a red wire, a green wire, a bare wire, a white wire and a black wire. The fan has a light kit and blue, black, white and green. Thanks for any suggestions.
Then check for wirenutted whites in the switch box and make sure all are properly connected.
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Old 04-01-2012, 07:06 PM   #9
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Ceiling fan help needed please-low voltage?


Okay, switchbox? As in, up in the ceiling behind the hanging bracket? We have no wall switch for our fan and will be adding remote after hard wire is successful. Please clarify. Thanks
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Old 04-01-2012, 07:08 PM   #10
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Ceiling fan help needed please-low voltage?


using a xx-3 cable without a switch is a little odd, are there any switches in the room at all?
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Old 04-01-2012, 07:40 PM   #11
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Ceiling fan help needed please-low voltage?


yes but they are all connected to outlets or other lights....the house came with a fan and remote and it worked fine for us for the past 8 years with the remote. I am honestly not sure if the builder put in the fan/light or the previous homeowner. Thanks for anything you can think of for us to try
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Old 04-04-2012, 08:11 PM   #12
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Does anyone else have any ideas---please?
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Old 04-04-2012, 08:25 PM   #13
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Ceiling fan help needed please-low voltage?


Might be time to call an electrician.
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Old 04-04-2012, 08:33 PM   #14
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Ceiling fan help needed please-low voltage?


Yep....If I could only find someone that comes reccommended in my area. I Have put out a few feelers, just waiting to hear back from friends and family. Is there a good source other than Angie's List?
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Old 04-04-2012, 08:49 PM   #15
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Ceiling fan help needed please-low voltage?


Get yourself a volt meter and measure the AC voltage in the ceiling box. With the fan disconnected, measure the building wiring. Measure the black to white and the red to white.
Since you say there are no switches tied to the fan the voltage at the red and black wire should be constant.

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