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Old 08-20-2011, 11:09 AM   #1
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Bathroom GFCI Outlet trouble

I just moved in to a new apartment about 2 weeks ago and everything has been great. Just today, my girlfriend tells me the only outlet in the bathroom is no longer working. It shares a junction box with a single pole light switch controlling 2 small fluorescent lamps. The Test/Reset buttons are unresponsive. This circuit is shared with one other room, the laundry room on the other side which has 2 GFCI outlets, but only a washer plugged in.

So, I shut off the breaker and removed the bathroom cover plate to see the outlet is wired only in the Line portion of the outlet. The yellow sticker covering Load is still present. There are two electrical wires coming into the box, but I cannot tell which is the line in and the line out, one is from the top left (goes straight to the outlet, bare wire attached to outlet) the other top right (white is attached to outlet, black to the switch then over to outlet, bare attached to metal junction box on bottom). I tried both wiring setups, first allowing the top left wire to be attached to Line and the right wire to Load made the outlet unresponsive and the light switch to no longer work. When switching them, where the left line was Load and the right line was Line made the light switch work, but the outlet was still shut off. During this whole time test and reset could be pushed in but nothing clicked inside. I have it setup now so both lines are connected to Load (which I know removes the ground protection) but it makes everything work... the outlet has power and the light switch works now.

After all that work, I see that the outlet in the laundry room that has nothing plugged in had the reset button popped out; so I pushed in back in and retried all the wiring again (both in Line, each side being Line, and finally back to both on Load) and still, only when both are connected to Load do they both work.

So, do I have a faulty gfci outlet?
Should I check the wiring in the laundry room as well?


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Old 08-20-2011, 11:29 AM   #2
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Call maintenance. If you are renting the place, let the ownership handle it.


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Code05 (08-20-2011)
Old 08-20-2011, 02:09 PM   #3
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Originally Posted by gregzoll View Post
Call maintenance. If you are renting the place, let the ownership handle it.
I cannot even figure out what he trying to say about the particular line and load connections set-up in this circuit.
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Old 08-20-2011, 03:40 PM   #4
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As a landlord of many years, I do not want tenants fixing or changing electric. Suggest to contact your landlord for service.
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