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-   -   Who to call - bad heil heat exchanger (http://www.diychatroom.com/f17/who-call-bad-heil-heat-exchanger-37080/)

mainstreetprod 01-28-2009 07:23 PM

Who to call - bad heil heat exchanger
 
My Heil furnace is 3 years old and today during a home inspection,
a CO sniffer over the vent detected small levels of CO. I assume the heat
exchanger may be bad. The company that installed the unit is out of business. Do I need to call a Heil dealer, or can most any HVAC dealer
replace the part under warranty?

yuri 01-28-2009 07:39 PM

"During a home inspection"? who was doing the inspection? CO detectors can be inaccurate like any other device, especially when they get old. I would call your gas utility and get them to come and check. They usually have very accurate instruments. 3 yr old heat exchangers do not usually fail. A Heil dealer would need to do the job.

mainstreetprod 01-28-2009 07:52 PM

Thanks, the Realtor also suggested calling the gas co. Home inspector
said the detector has only shown CO a couple of times before. Interesting
that he also got a reading upstairs though (differenct unit).

beenthere 01-28-2009 08:00 PM

Good chance the CO was coming from some other appliance, or area.

Such as a car having bee run near the garage, while the door was open.

Gas range/oven not working right.

Water heater.

Dr Heat 01-28-2009 11:19 PM

Quote:

Originally Posted by mainstreetprod (Post 220995)
My Heil furnace is 3 years old and today during a home inspection,
a CO sniffer over the vent detected small levels of CO. I assume the heat
exchanger may be bad. The company that installed the unit is out of business. Do I need to call a Heil dealer, or can most any HVAC dealer
replace the part under warranty?

Go to goheil.com they have a dealer locater. Typically with Heil if you have a bad HE. you will trip the role out. But have it checked.


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