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Old 10-04-2010, 09:51 AM   #31
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Supply houses are really stuck-up about not selling to DIYers


Some parts stores have two counters - one for the money making that offers lower osts to contractor with accounts and a second for the DIYers (and little old ladies) that generally require more time and more returns at a slightly higher price. A DIYer should not complain about a slightly higher price since the labor for the job is "free", even though it is not efficient or professional.

Qualify as a legitimate contractor and you can get better service and a better price that you deserve. Even if you work for a contractor, you can acquire a relationship with a supplier get qualified for other projects your employer does not want to bother with.

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Old 10-04-2010, 02:23 PM   #32
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Supply houses are really stuck-up about not selling to DIYers


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Unfortunately. Gross profit almost means nothing.

USA national average profit for HVAC companies ranges between 3 to 5%.
That doesn't mean the employees and techs aren't overpaid. I'm sure you mean profit, after all costs including payroll.
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Old 10-04-2010, 03:17 PM   #33
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Supply houses are really stuck-up about not selling to DIYers


I have 2 issues with your statements:

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Originally Posted by concretemasonry View Post
A DIYer should not complain about a slightly higher price since the labor for the job is "free", even though it is not efficient or professional.
1. I've seen many a DIY job that would put "professional" jobs to shame, both in efficiency and quality. I've also seen many DIY jobs that looked like they're hacked together with nothing but boogers and prayers. And I've seen professional jobs that looked better and worse than DIY.

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Qualify as a legitimate contractor and you can get better service and a better price that you deserve. Even if you work for a contractor, you can acquire a relationship with a supplier get qualified for other projects your employer does not want to bother with.
2. While I may not qualify for volume pricing, any place that gets my money better give me quality service, regardless of how often I'm there.
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Old 10-04-2010, 03:49 PM   #34
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Supply houses are really stuck-up about not selling to DIYers


since we're on the topic of wholesaler pticing, I picked up one pound tube of 15% silver floss....didn't even get kissed
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Old 10-04-2010, 05:09 PM   #35
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Supply houses are really stuck-up about not selling to DIYers


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That doesn't mean the employees and techs aren't overpaid. I'm sure you mean profit, after all costs including payroll.
Guess that means anybody that owns their own house is over paid.

So either your over paid, or your fixing the system for your landlord to get a break on rent.

Techs actually don't get paid nearly as well as some might think.

Any business owner would know where the money really goes.

And its not all cost. thats 3 to 5% before Uncle Sam takes his final cut!
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Old 10-04-2010, 05:17 PM   #36
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Supply houses are really stuck-up about not selling to DIYers


Can we make him drop the hvac from his screen name now? The guy does not have a clue.

Or couldn't we make him put a disclaimer that he knows as much as a box of rocks?
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Old 10-04-2010, 05:20 PM   #37
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Supply houses are really stuck-up about not selling to DIYers


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Can we make him drop the hvac from his screen name now? The guy does not have a clue.

Or couldn't we make him put a disclaimer that he knows as much as a box of rocks?
His screen name doesn't violate any rules of this forum.
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Old 10-04-2010, 05:28 PM   #38
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Supply houses are really stuck-up about not selling to DIYers


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His screen name doesn't violate any rules of this forum.
That's funny.. I registered a domain, globalwarminator. That sounds like it could be an HVAC business, maybe I should change my screen name to globalwarminator. Then I could hand out free advice and charge for it.

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Old 10-04-2010, 05:29 PM   #39
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Supply houses are really stuck-up about not selling to DIYers


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Old 10-04-2010, 05:52 PM   #40
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Supply houses are really stuck-up about not selling to DIYers


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Just imagine what it would be like when car parts only become available for purchase by licensed mechanic with tax ID on account and you're forced to take it to a shop and pay labor and parts markup only because you can't get parts. It's the same logic.
I like this statement!

I do all my own automotive work, and the vast majority of the home repairs.

Do any of you contractors/techs crying about people doing their own repairs change you own oil? Do you install your own air filters? Do you fix your car by changing oxygen sensors, alternators, brakes, wheel bearings, etc? A person saves MAJOR money doing their own repairs!

With auto repairs, there is around a 100% mark-up on parts, plus you've got to pay $85/hr to get them installed. I'm sure HVAC is the same, and probably worse.

EXACT same concept. You don't want that rare percentage of people who can actually fix things to take the smallest slice of that pie. That's all it is...
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Old 10-04-2010, 05:58 PM   #41
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Supply houses are really stuck-up about not selling to DIYers


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I like this statement!

I do all my own automotive work, and the vast majority of the home repairs.

Do any of you contractors/techs crying about people doing their own repairs change you own oil? Do you install your own air filters? Do you fix your car by changing oxygen sensors, alternators, brakes, wheel bearings, etc? A person saves MAJOR money doing their own repairs!

With auto repairs, there is around a 100% mark-up on parts, plus you've got to pay $85/hr to get them installed. I'm sure HVAC is the same, and probably worse.

EXACT same concept. You don't want that rare percentage of people who can actually fix things to take the smallest slice of that pie. That's all it is...

Ahh, of course I change my own air filter in my house. I'm well qualified to do it too.

I DO pay an auto shop to change my oil, brakes head lamps, etc.

I'm qualified to do that also. I worked as a part time auto mech for a few years. But, I pay someone else to do it these days, since I no longer have access to the shop I use to work at. Seems they went out of business due to lack of work.
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Old 10-04-2010, 06:15 PM   #42
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Supply houses are really stuck-up about not selling to DIYers


trane will sell to most any business that's operating. licensed hvac or not. beyond that newark sells many of the standard components that fail like run capacitors. if you guys play around on google for awhile you will be able to find nearly ANY hvac part you need for order. if you live in an area that only sells to hvac techs either spend the $2,000 to take the classes or mail order your products, simple.

i know all about trades and profits. at the moment i own a carpet cleaning business. i have no problem telling people how to remove stains or DIY. doing this does two major things 1. they love me since i'm being helpful for free 2. if they get in over their head and can't solve the issue they call me. all customer positive stuff. i know that a rental can't compare of the 20k truck mount i have on the van, also know they probably won't know where to get some of the chemicals used for stain removal. so, if they can do it, great, if they can, i know i have business.

Last edited by racebum; 10-04-2010 at 06:18 PM.
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Old 10-04-2010, 06:18 PM   #43
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Supply houses are really stuck-up about not selling to DIYers


This thread isn't about the OP not being able to find the part.

Its about him having to pay for the part. Since its under warranty.
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Old 10-04-2010, 06:22 PM   #44
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Supply houses are really stuck-up about not selling to DIYers


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Originally Posted by HVAC_NW View Post
I was there, with specific part #. Ready to pay and carry.
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This thread isn't about the OP not being able to find the part.

Its about him having to pay for the part. Since its under warranty.
I did not see anything that said he wanted it under warranty
Seems he was going to pay for it ?
Not that it matters
Some places just do not want to do Biz with homeowners
And I don't blame them
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Old 10-04-2010, 06:30 PM   #45
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Supply houses are really stuck-up about not selling to DIYers


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Originally Posted by Scuba_Dave View Post
I did not see anything that said he wanted it under warranty
Seems he was going to pay for it ?
Not that it matters
Some places just do not want to do Biz with homeowners
And I don't blame them
The warranty part is in his other thread/threads.


Where can I get OEM RHEEM parts?

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