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Old 05-22-2009, 09:47 PM   #31
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So...they said this was a DIY chatroom


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Originally Posted by SULTINI View Post
There are two types of warranty's we can issue the DIYER.

1. The egg timer warranty.

2. The break in half warranty, if it breaks in half he gets to keep both half's.


That's a good one I'll use that

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Old 05-23-2009, 07:33 AM   #32
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So...they said this was a DIY chatroom


Home air sounds good on surface(training a home owner). I don't think a HO can take responably They are untrained and the pro is the pro. Something goes wrong a judge will look at the pro and say you are the pro not the HO. Maybe not but I think so. Also will the pros insurance still cover the job?

Pros have a liscense for a reason.

Some people can do just about anything they put there mind to, others seen to be able untill they start. The ones that seem to be able are going to be the real trouble with on the job training.



Just my $0.02
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Old 05-23-2009, 09:02 AM   #33
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So...they said this was a DIY chatroom


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Just my $0.02
Wow Tex! That was $.04 worth. Thanks

I only used the consult theory because it was brought up in the thread. I really am more concerned about and am questioning the time spent doing T&M only installs or start-ups compared to chasing the service calls. What is the difference? Is it the liability? If you supply the equipment and there are start up failures the monkey is certainly on your back. If the HO provides equipment, are you so sure and are saying that a start-up failure will be seen by the HO as your baby too? This is an easy question to answer that has variable answers depending on which side of the fence your answering from.

Most DIY homeowners would not pay a nickle to see an ant eat a bail of hay, so I doubt the majority would pay prevailing wage for coaching.
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Old 05-23-2009, 09:14 AM   #34
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So...they said this was a DIY chatroom


Yes. They would expect you to change their defective part for free.
Atleast many of them do.

Customers that provide their own equipment/parts.
Don't expect to pay for it to be replaced if its defective the day you install it. Or 6 months later.
They now expect the same warranty as though you sold them the part.

Consulting is the same.

You tell them it needs to be this way. Later they call and say it isn't working. You find they did it another way. Because it was easier, or saved them some space.
And it can't work that way.
But its your fault.
Because you only told them 6 times it has to be a certain way.

Even if you write and draw up everything for them, and keep a copy for yourself to prove what you said and showed.
They still can say they didn't understand(because they dont have any training on how and why it works).So they think its still your fault. So you should either fix it for free. Or pay them for their wasted materials.
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Old 05-23-2009, 09:54 AM   #35
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So...they said this was a DIY chatroom


The pros here are great. Thanks for the responses. This is a debate that has no end, I do greatly appreciate the input though.

To the original poster, sorry for the hijack. Hope your question was answered.
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Old 05-23-2009, 04:04 PM   #36
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So...they said this was a DIY chatroom


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Originally Posted by Home Air Direct View Post
Wow Tex! That was $.04 worth. Thanks

If the HO provides equipment, are you so sure and are saying that a start-up failure will be seen by the HO as your baby too?



Exactly the point I was making when I posted about a ho purchased wh I installed. As far as I'm concerned... You can have all those jobs you want . If I don't supply , I don't install.. Same with parts.. Ho parts I won't install them

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