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albag 08-30-2012 11:11 AM

Proper installation of heat pump
I have a barely 2 year old completely new 15 SEER heat pump/ air handler that had not been cooling well. I set up a service call with my installer. Turns out I had a loose fitting on the metering tube on the indoor TXV. My technician said that the problem was "factory related", and added 2 pounds of R410A. My repair expense was $271.

My question is, should this connection have been checked at the time of the install, and is this repair fee reasonable?

Acomfort 08-30-2012 11:21 AM

Normally that would have been caught during the initial set up, he should have done a pressure test before releasing the freon. Between the pressure test and the vacuum the leak should have been found.

albag 08-31-2012 07:27 PM

Response to Acomfort
Thanks, Acomfort, for your quick and honest response.

I am tired of contractors that don't stand behind their work and/or suppliers. I have already spoken to my installer, who has agreed to accept whatever amount that I deem fair as full payment. Your response has made it much easier to arrive at a figure that I believe is both fair and reasonable.

I wish you well in life and your future business endeavors.

Thanks again,


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