Originally Posted by mrtech
Sears does have a money back garranty if your not happy. If your within that time frame, check it out.
I don't see Sears paying for another contractor to fix the problems- you would have to check with them on that.
If the problems can't be fixed- then you are intitled for compensation in having a new system installed or having it removed. Of course any problem can be solved- it's just a matter of experience and knowing what your doing.
thanks for the input. Sears has sent 3 different "professionals" last year and none of them said the same thing was the problem. my plumber/hvac guy knows what the problem and has told us what to tell sears. The problem is that I cant afford to pay my plumber/hvac guy because of how much ive already paid sears for the system. They are coming over wednesday, hopefully this time they will get it right.