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Poll: How do you feel availability of HVAC equipment/parts should be?
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How do you feel availability of HVAC equipment/parts should be?

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Old 07-03-2011, 06:34 PM   #1
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Personal view on how readily available HVAC parts/equipment should be?


The HVAC industry is very uptight about the distribution network and very much vertically dictated while automotive parts, plumbing parts, and electrical parts are much more readily available.

I think they play under the disguise of protecting consumers, but when you read this, it's clear that the primary motive is to support "traditional business model" and to protect the trade of dealers by limiting competition.

http://www.thewholesaler.com/wp/?p=86

How do you feel the availability should be?

I'M not talking not talking about getting parts for WARRANTY REPAIR.


Last edited by HVAC_NW; 07-06-2011 at 05:11 AM.
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Old 07-04-2011, 08:13 AM   #2
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Personal view on how readily available HVAC parts/equipment should be?


The compressor died on my geothermal unit. The local place wanted $3k to replace it... I ordered a brand new compressor and filter off ebay for $450 and had my father in law install it in under 3 hours. I've also had him buy me a thermostat for $130 instead of the $400 others wanted to charge me.

Parts pricing is a scam.

Edit: I chose the 'restrict refrigerant access' option on the poll.

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Old 07-04-2011, 08:16 AM   #3
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Personal view on how readily available HVAC parts/equipment should be?


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Originally Posted by shazapple View Post
The compressor died on my geothermal unit. The local place wanted $3k to replace it... I ordered a brand new compressor and filter off ebay for $450 and had my father in law install it in under 3 hours. I've also had him buy me a thermostat for $130 instead of the $400 others wanted to charge me.

Parts pricing is a scam.
No, your FIL, isn't making any money on you.

The rest of us need to make money to stay in business, and alive.
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Old 07-04-2011, 10:49 AM   #4
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Personal view on how readily available HVAC parts/equipment should be?


The industry is in a state of change , many are trying to make it more like an 'appliance' which it is not. Rheem's article is nice and carefully worded - the end goal, to make their Dealer Network feel as if they are doing something to protect them.

It is their same dealers that are selling product online , on CraigsList , on eBay...anywhere they can make a few...to 'stay in business, and alive'.
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Old 07-04-2011, 11:43 AM   #5
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Personal view on how readily available HVAC parts/equipment should be?


Lennox is the worst!
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Old 07-04-2011, 12:02 PM   #6
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Personal view on how readily available HVAC parts/equipment should be?


I am not answering the poll, but I read the article......

As a manufacturer, I would be worried about "parts changers". They are all pretty much covering the parts warranty for 10 years now. A good tech and company looks for what caused the problem and not just a part is bad.

The capacitor was bad and changing that part "fixed it". Did it? or is the compressor now going to get closer to self destruction because the od coil is plugged up?
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Old 07-04-2011, 05:19 PM   #7
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Personal view on how readily available HVAC parts/equipment should be?


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Originally Posted by Technow View Post
I am not answering the poll, but I read the article......

As a manufacturer, I would be worried about "parts changers". They are all pretty much covering the parts warranty for 10 years now. A good tech and company looks for what caused the problem and not just a part is bad.

The capacitor was bad and changing that part "fixed it". Did it? or is the compressor now going to get closer to self destruction because the od coil is plugged up?
Which by the way is parts only and in conjunction with tight parts distribution control by the industry, this is a policy designed in favor of contractors creating full rate service call opportunities exploiting the fact consumer can't readily obtain parts.
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Old 07-04-2011, 06:05 PM   #8
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Personal view on how readily available HVAC parts/equipment should be?


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Originally Posted by HVAC_NW View Post
Which by the way is parts only and in conjunction with tight parts distribution control by the industry, this is a policy designed in favor of contractors creating full rate service call opportunities exploiting the fact consumer can't readily obtain parts.

I don't understand what you are saying....

my point was I would rather have someone changing my warranty parts knowing what they are doing rather than keep supplying parts which are not the REAL problem and eventually underwriting a compressor change because the ROOT cause was never addressed.
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Old 07-04-2011, 06:10 PM   #9
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Personal view on how readily available HVAC parts/equipment should be?


What's your big ordeal anyway? You can track down and purchase any part over the internet now. you want to be able to keep going somewhere close to get parts because you are just guessing anyway???


Big difference between leaning over a car fender changing a pcv valve and sticking your fingers near 240 volts

Last edited by Technow; 07-04-2011 at 06:16 PM.
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Old 07-04-2011, 06:42 PM   #10
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Personal view on how readily available HVAC parts/equipment should be?


So are you saying that the local HVAC shops will not sell you a circuit board, capacitor, motor ect..?
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Old 07-04-2011, 07:20 PM   #11
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Personal view on how readily available HVAC parts/equipment should be?


He's just angry because he can't get his warranty parts himself. He would have had to pay for them.

Of course, he doesn't mention that you can't get automotive warranty parts from the auto manufacturer either.
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Old 07-04-2011, 07:46 PM   #12
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Personal view on how readily available HVAC parts/equipment should be?


Not a Happy Camper he is.

Perhaps this will cheer him up, Don't Worry be Happy

http://www.youtube.com/watch?v=yHFDa...eature=related

http://www.youtube.com/watch?v=oUMwu...eature=related
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Last edited by yuri; 07-04-2011 at 07:49 PM.
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Old 07-04-2011, 09:32 PM   #13
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Personal view on how readily available HVAC parts/equipment should be?


I think that anyone with the knowledge and experience to do the work should have access to parts. The knowledge includes the ability to determine which part is needed, and often that part of the equation is missing. Just having access to parts doesn't make you qualified to fix something. That's the purpose of service technicians. And beenthere summed it up. Manufacturers can't just allow anyone to do warranty work...it makes the whole warranty process useless.
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Old 07-04-2011, 09:47 PM   #14
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Personal view on how readily available HVAC parts/equipment should be?


It's ez. People who want parts buy them (they're available see above posts). By DIYing it you might save a few bucks..... Or you may waste a lot of money. It's a value judgment. Do it yourself and do without the warranty.

Want it done right the first time? Want a warranty? Hire an authorized pro.

Pick one.
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Old 07-05-2011, 08:19 AM   #15
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Personal view on how readily available HVAC parts/equipment should be?


Quote:
Originally Posted by beenthere View Post
He's just angry because he can't get his warranty parts himself. He would have had to pay for them.

Of course, he doesn't mention that you can't get automotive warranty parts from the auto manufacturer either.
Supply houses won't sell period, even if I don't make a warranty claim. If I can get parts/accessories (i.e. dampers and such) at supply house prices, it can often end up being cheaper to just replacing it out of pocket than having a tech come out and replace parts under warranty and pay labor.

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