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marie101 12-18-2008 11:39 AM

Payne water backup
I have a Payne about 15yrs old, wasn't coming on, so I had the repair man out and he said water was backing up and not draining, so he pulled out the hose and now it drains into a bucket and the furnace is running for now. He said that to get to this problem he would have to take apart almost everything, is that true? I really need some direction on this because I really can't afford a new heater, if I can fix this one for a reasonible cost. Please help!

SKIP4661 12-18-2008 01:30 PM

Do the drain hoses go into a black or white box. If so, this box (condensate trap) is probably plugged and will need to be removed and cleaned.

mike35mel34 12-24-2008 01:22 PM

Water Will No Drain From Unit, Backup In Drain Line
Hi, I Have The This same Problem, But My Line Runs Through The Floor & Under The House. I Have Crawl Space No Basement. I Think The Line Runs Outside To The Air condition Unit.

kennzz05 12-25-2008 01:05 AM

the repairperson may have been refering to the waterline freezeing in extreme cold where it exits the house. well you didnt hear this from me but i had a situation where the furnace was installed in the center of a mostly finished basement and the drain water was pumped out a long way maybe 50 feet to the outside (no exposed plumbing drains to take it to) and i tried cutting it way back close to the house and it was fine till the following year when the outdoor temps went to 0 and got a callback same prob so i thought about it and best i could come up with at the time was i drilled a 3/8 hole in the pvc exaust on top where it wasnt subject to standing water and ran it thru the exaust pipe to outside and cut it short never heard back from them after that (basement walls were poured concrete and i wasnt about to atempt to drill thru) customer said the original installer worked a long time to get the hole for the exaust thru

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