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french_guy 10-27-2013 07:06 AM

New furnace
 
Hello
I have an old Bryant furnace (30 years old !!! - we bought the house last year)
I had someone to come and do the annual maintenance/tune-up before winter
He said the heat exchanger had an "open seam" (but he said it was not broken...yet). He also said that the flame should be normally blue and steady, while mine were orange and shaky
Well, he was not pushy at all and looked very professional, but he said it should be replaced
My home warranty expires in 1 week, but I doubt they will do anything as long as it not broken
The guy suggested I could go with a basic 95% efficiency furnace (He installs Bryant)....Nothing fancy though (no 2 stage fan, etc....)
What brand would you guys recommend (my house is 2 stories, ~2,600 sq ft)
How much should be the average total cost, installation included (the humidiiefer is new though, so no need to replace it)
Thanks

747 10-27-2013 07:12 AM

First guys don't like to give prices here. Second i don't know anything about forced air. Always lived with hot water copper baseboard. Finally I'm going to say American standard which i think is pretty much the same as trane. One of the hvac guys would know more about this then me.

orange 10-27-2013 07:43 AM

Where I am York, Bryant, Carrier and Lennox are all popular. Quotes are free, so I'd suggest a few calls or emails to your local suppliers/dealers for quotes.

Make a list of what you really want
-efficiency 95+
-number of stages
-fan stages/speeds
-warranty (some require annual maintenance contract else warranty is void)
-I found some offer 10 year warranty; most had lifetime on heat exchanger

Good luck

hvactech126 10-27-2013 08:25 AM

Price varies by location so you need at least 3 quotes, apples to apples... brand matters much less than proper installation.

Fairview 10-27-2013 10:08 AM

[QUOTE=french_guy;1258581
He said the heat exchanger had an "open seam" (but he said it was not broken...yet). He also said that the flame should be normally blue and steady, while mine were orange and shaky

Thanks[/QUOTE]
Makes me wonder what he considers broken. Maybe a family dying of C O.

FClef 10-27-2013 11:45 AM

An "open seam" sounds like trouble.

I would want pictures of that. Any opening in a heat exchanger is bad. If the open seam is directly affecting the flame then you are likely getting products of combustion inside the home.

Time to get second and third opinions and get someone to show you the openings and get pictures if possible. I do not know how home warranties work, but maybe submitting a claim will buy you time to get a thorough investigation done.

If you do not have one, get a CO detector or two installed in the home.

french_guy 10-27-2013 11:54 AM

I think I will place a claim anyway...
Worst case scenario: I loose $60
And best case, the home warranty may replace the heat exchanger or the whole furnace, which would be ideal

beenthere 10-27-2013 12:00 PM

An open seam? But its not broke? Was he smoking crack when he told you that? Specially after he saw its not burning right.

Call your warranty company and tell them its not running right. That the flames are changing when the blower starts(this way its on their records before your warranty expires).

Also call other contractors in your area for quotes on a change out.

yuri 10-27-2013 12:08 PM

call your local gas authority /supplier/ gas inspector and tell them you have an unsafe furnace due to the reasons you stated. they may come down and red tag (condemn it) and force the warranty co. to change it or fix it. do it ASAP so it is documented and looked at.

french_guy 10-27-2013 12:25 PM

I think the guy was professional....He took the fan out, and put his head in the furnace to look at the heat exchanger from the inside (the inspector didn't do that by the way when we bought the house last year)
And if I place a claim, I want to look at the guy and make sure he does the same thing......I've understood that usually, home warranty don't send the best contractors !!!!

Are you telling I should call Consumer Energy (my gas provider)? Or some specific dpt at the city hall?

beenthere 10-27-2013 12:31 PM

The home inspector, is not an HVAC tech. Most wouldn't know what they are looking at.

While the home warranty company doesn't use the most expensive contractors. You want to get the call on file before your warranty runs out. That way you might still be able to get some money from them for a buy out. And then can use who you want.

french_guy 10-27-2013 12:40 PM

I will call tomorrow and place a claim. Then they will send some HVAC contractor to look at it.....and i guess the fight will start ( since I' m pretty sure he will tell it's not broken, so there is nothing he can do)
But at least I want to make sure he check it properly, meaning he takes the fan out and put is head inside
Otherwise, I will call the home warranty to tell them the guy they sent is a joke !!!

yuri 10-27-2013 12:45 PM

there are gas inspectors who inspect new furnaces ( and problem situations) . with new furnaces a permit has to be taken out. where I am the gas co does the inspections for the Dept of Labor who makes the rules and enforces the gas code. not sure what department /authority does that for you but call the gas co and ask them or your local fire dept. they should know also.

hvactech126 10-27-2013 01:06 PM

Quote:

Originally Posted by french_guy (Post 1258705)
I will call tomorrow and place a claim. Then they will send some HVAC contractor to look at it.....and i guess the fight will start ( since I' m pretty sure he will tell it's not broken, so there is nothing he can do)
But at least I want to make sure he check it properly, meaning he takes the fan out and put is head inside
Otherwise, I will call the home warranty to tell them the guy they sent is a joke !!!

Pulling the blower is of no guarantee he is checking the heat exchanger properly. With today's technology (scope cameras) you often can examine the HE without removing the blower. A properly trained tech can gain access (depending upon the furnace and installation) with minimal intrusion and still be able to examine the HE.

Fairview 10-27-2013 01:08 PM

Have you read the fine print of your policy? Getting a new furnace for one age 30 seems a little optimistic without at least prorating but I suppose anything is possible.


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