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Old 08-11-2009, 07:06 PM   #1
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new carrier heat pump furnace wont cool home


New unit constantly runs. Had service out to check things. $170.00 later found nothing wrong! The products from carrier are both the top of the line furnace and heat pump. New filter. Outside temp 90 degrees and the temp never below 75 or 76. Units run constantly. I cant believe this is normal. frustrated on the amt of money i spent for this efficiency. electric bill 100.00 more this month. outrageous... any info would be helpful.

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Old 08-11-2009, 07:24 PM   #2
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new carrier heat pump furnace wont cool home


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New unit constantly runs. Had service out to check things. $170.00 later found nothing wrong! The products from carrier are both the top of the line furnace and heat pump. New filter. Outside temp 90 degrees and the temp never below 75 or 76. Units run constantly. I cant believe this is normal. frustrated on the amt of money i spent for this efficiency. electric bill 100.00 more this month. outrageous... any info would be helpful.
Is the thermostat located upstairs?

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Old 08-11-2009, 07:46 PM   #3
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new carrier heat pump furnace wont cool home


ranch style home. thermostat is in hall way just off the living room.
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Old 08-11-2009, 08:17 PM   #4
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new carrier heat pump furnace wont cool home


Where is the condensate going? Can you see that there is condensate leaving the unit?
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Old 08-11-2009, 08:53 PM   #5
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new carrier heat pump furnace wont cool home


if it's new .. Why do they charge you to come out ??They should have given you a 1 yr. warranty after a new install. I do
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Old 08-11-2009, 10:04 PM   #6
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new carrier heat pump furnace wont cool home


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ranch style home. thermostat is in hall way just off the living room.
You might want to consider getting an attic fan.
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Old 08-11-2009, 10:14 PM   #7
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new carrier heat pump furnace wont cool home


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You might want to consider getting an attic fan.

I would stay away from this idea unless you seal your attic floor.
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Old 08-12-2009, 06:38 AM   #8
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new carrier heat pump furnace wont cool home


I have pvc pipe out of furnace and this drains water. Also I notice condensation under heat pump on the cement slab. Could it be I need to clean vents? What about not enough insulation in the attic? Thanks for your reply.
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Old 08-12-2009, 01:23 PM   #9
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new carrier heat pump furnace wont cool home


Is it possible the unit is under-sized for your home? Did they do a Manual J calculation to determine the size of your unit? Improper installation? Enough returns? Why is this not under warranty?

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