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-   -   My AC unit has settled. (http://www.diychatroom.com/f17/my-ac-unit-has-settled-140888/)

KeithMo 04-20-2012 05:28 PM

My AC unit has settled.
 
Hi, I purchased central heating and air and also bought a 10 year warranty on labor.
The unit has settled so that my filter is now very difficult to remove and replace. The filter is located just before it enters the outdoor unit and the metal duct has twisted just enough that the filter does not fit. At the time of installation I questioned settling because it was placed in a garden area. The unit was installed less that 2 1/2 years ago. I was told that if it did settle to just call them.
Is this covered by warranty?

Dierte 04-20-2012 05:30 PM

They said to call them. I would start there.

titanoman 04-20-2012 05:34 PM

Like the person who made you that personal promise still works there.
Good luck.

KeithMo 04-20-2012 05:54 PM

Yes I have called them and they said they would have to look but they doubted warranty would cover it. Thought maybe someone had experienced the settling issue. I am on disability only and things are tight so was hopeful but unsure.

gregzoll 04-20-2012 06:39 PM

If the dirt has been disturbed, yes there can be settling. That is why it is always good to put a slab down, or tamp the dirt to compress it, so that there is no settlement, once the object is placed on it. The warranty of the unit will not cover this, it should be the word of the company, that if they stated that if there was any problems, they would come back and fix it.

Now if it is just a all-in-one unit that is just electrical and duct work, it will be easy for anyone to disconnect the power and duct, lift the unit to place pavers under to lift it even, then hook back up the duct and electrical.

Doc Holliday 04-20-2012 07:37 PM

Quote:

Originally Posted by KeithMo (Post 903254)
Yes I have called them and they said they would have to look but they doubted warranty would cover it. Thought maybe someone had experienced the settling issue. I am on disability only and things are tight so was hopeful but unsure.


For company namesake alone if it were my job I'd want to come back and fix it.

If this is a brand new unit then I'd suspectd they are obligated, especially since saying they would, to come back and fix it. Most times you don't even have to disconnect anything, just pry the entire thing up and put a brick or two or three under the pad.

There is a pad that the unit sits on, right? If not, oh good Lord. :)

KeithMo 04-20-2012 07:38 PM

Gregzoll, The unit is all in one both furnace and AC.
There is a gas line, duct, and electrical which is flexible conduit.
The dirt was disturbed prior to placement because it was a garden area with bulbs. A large prefabricated platform was used as a base. It is not concrete.
I believe now that I will probably be the one to fix it. I have a very large pry bar. One side has settled. I am thinking I can lift it a little and tamp soil under it with help from my brother and friends. I am talking about raising one side 1 to 2 inches, perhaps keep it from getting worse.
Should I attempt this on my own?
Although I questioned settling during installation I do know that the senior person installing the unit is no longer working for the company.

Doc Holliday 04-20-2012 07:40 PM

Here's a job from today. It's just the condenser but still, there should always be a pad under the thing. This one is shifty but it started raining on me (electrical storm came out of nowhere and 5 people so far were struck by lightning or so I was told) so I got the heck out of there so not a word about how the unit is slightly leaning. I'm going back tomorrow.

Anyways, pad. Always.
http://i87.photobucket.com/albums/k1...420_151656.jpg

Doc Holliday 04-20-2012 07:45 PM

Quote:

Originally Posted by KeithMo (Post 903328)
Gregzoll, The unit is all in one both furnace and AC.
There is a gas line, duct, and electrical which is flexible conduit.
The dirt was disturbed prior to placement because it was a garden area with bulbs. A large prefabricated platform was used as a base. It is not concrete.
I believe now that I will probably be the one to fix it. I have a very large pry bar. One side has settled. I am thinking I can lift it a little and tamp soil under it with help from my brother and friends. I am talking about raising one side 1 to 2 inches, perhaps keep it from getting worse.
Should I attempt this on my own?
Although I questioned settling during installation I do know that the senior person installing the unit is no longer working for the company.


Yes, if you had a few people to help than you can easily tip/pry up the entire thing and pack some dirt under there. Might be best to try with a flat headed shovel so as to not damage the pad but other than that, I do it all the time. It's not that big of a deal.

Sorry for budding in, Gregzoll. I just drank an energy drink!! :)

gregzoll 04-20-2012 07:49 PM

No prob Doc. I got lucky, due to my whole yard was used as a dump for materials like paving bricks, broken up sidewalk, etc. I used the pavers and some concrete sidewalk chunks to form the pad for mine. I have noticed it has sunk in the middle, but not much so I am not worried on mine. If it does sink on one side anymore, I can just call my guy up and he would help lift it, or unhook the lines if I need to.

joecaption 04-20-2012 08:31 PM

May want to concider gravel instead of just some dirt. It would be less likly to wash out later.

KeithMo 04-20-2012 08:54 PM

2 Attachment(s)
OK the pad is not as large in comparison to the unit but is rather large. The duct is very short. I will lift the far side that is away from the gas line. That is the side of the return air and the filter. I do know that he leveled the ground and removed the mulch from under the pad but it was rather soft because of the previous bulbs.
I appreciate your help, everyone!!
They will come out Monday but if they don't offer to fix it I will attempt it myself using precautions not to damage the pad. I have plenty of shovels. All of the fence is easily removeable. I have many bricks and pavers also.
Thanks so much!!:thumbsup:

Doc Holliday 04-20-2012 09:06 PM

For future reference that is called a package unit and since it's gas it's also referred to as a gas pack.

What size in tonnage is that thing?

KeithMo 04-20-2012 09:10 PM

Quote:

Originally Posted by Doc Holliday (Post 903393)
For future reference that is called a package unit and since it's gas it's also referred to as a gas pack.

What size in tonnage is that thing?

OK thanks, it says 2 1/2 ton package unit. Thanks for the info.

beenthere 04-21-2012 05:58 AM

A call to the owner or service manager to remind them that you pointed out that it could/would settle may be needed.


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