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Old 02-07-2012, 04:40 PM   #31
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Lennox Heat Pump XP15


I think there must be a LOT of dope smokin going on out there. LOL. We had another poster get a for real quote of $50,000 to replace his furnace and ducts and they were not even going to use gold.
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Old 02-07-2012, 06:51 PM   #32
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Lennox Heat Pump XP15


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Originally Posted by smorgdonkey View Post
HAHA!! I just thought that I would let you guys know that the company who made me a service appointment December 22, 2011 and then did not show up or call me just sent me an invoice for the service plan.

Unreal!!
Take a few minutes and write out a letter detailing your dissatisfaction then mail it back with the service plan. Somebody doesn't have a clue how disorganized their service department is and needs to know. At least I hope it's ignorance and not apathy.
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Old 02-07-2012, 07:04 PM   #33
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Lennox Heat Pump XP15


Thanks Marty. I filled out an online comment outlining what happened and sent it to them yesterday...I didn't get a reply or call today either but I am not surprised. I think that someone might contact me in the coming days unless, as you have eluded to, that apathy is rampant.
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Old 08-13-2012, 10:43 PM   #34
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Lennox Heat Pump XP15


Hello everyone I have a question regarding this exact heat pump. Mine just died a couple of days ago and after some troubleshooting of my own I found an exploded 'run capacitor' at the back of the heat pump.

I'm having a little trouble identifying it so I can shop around for a replacement. The failure of the capacitors chassis took out the labels.

Does anyone know much about this? Perhaps what the part number is on the capacitor and where I can buy one from?

I'm located in Maple Ridge, BC

Thanks in advance
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Old 08-13-2012, 11:04 PM   #35
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Lennox Heat Pump XP15


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Originally Posted by harleyrider View Post
Find a lennox dealer who wants customers, not victims......you are a victim of a robbery. if your paying $189 a year and they can put some coil wash on a coil and rinse it off? They are rip offs.
I would call Lennox too. This dealer is a a crook.

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