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Old 05-24-2009, 04:52 PM   #16
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HVAC just serviced...thoughts on needed repairs


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Originally Posted by ashton View Post
Our house is about 10 years old...
Its a Comfortmaker NEPD30B15B

Is it worth ordering the capacitor and installing myself or should I just break down and get another company to come out...I found another one but they charge 90 just to come out...I should have became a hvac person....
Your probably wouldn't like the hours sometimes.

Could be little to no work for a week or more.
And then suddenly 80 hours plus a week.
And getting called out at 1 or 2 AM to fix someones heat.

Are your units currently working?

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Old 05-24-2009, 04:55 PM   #17
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HVAC just serviced...thoughts on needed repairs


Quote:
Originally Posted by ashton View Post
Our house is about 10 years old...
Its a Comfortmaker NEPD30B15B

Is it worth ordering the capacitor and installing myself or should I just break down and get another company to come out...I found another one but they charge 90 just to come out...I should have became a hvac person....
What's your symptom(s)?
Using a DVM and common tools, if you can safely test and install these comps. for a parts cost of ~$200, it's probably worth the gamble.
100% chance of fixing it by paying someone $1000 or 20% chance of fixing it yourself for $200 is a toss up.
But I think your chances are better than 20%, and with the help of this forum they are much better than 20%.
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Old 05-24-2009, 04:56 PM   #18
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HVAC just serviced...thoughts on needed repairs


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Lots of companies use a level 1-6 flat rate pricing system. For ex: 1 capacitor = level 1 which may be $200 x3. Contactor = level 2 or $300. Add a bunch of them up and voila $1600. I am sure car dealers/mechanics and other service providers do the same. Buyer beware. Damn lawy*r ripped me off. Wasn't too keen on hiring another lawyer to sue him. I'm sure something bad will happen to him sooner or later.
Around here.
Many are 100 plus for the first contactor.
Then 56 to 75 for the second.
And each of his c apacitors would then be probably 56 to 65 bucks.

We got some that are a lot higher though.
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Old 05-24-2009, 04:58 PM   #19
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HVAC just serviced...thoughts on needed repairs


I'm thinking this was just a PM service.
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Old 05-24-2009, 05:07 PM   #20
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HVAC just serviced...thoughts on needed repairs


I seriously doubt that his capacitors are weak or the motors will overheat etc. I have rarely changed a weak one, shorted, bulged yes. Not likely his units need any repairs. I would get another company to do an inspection for peace of mind and not tell them about the first guys. Always good to get a second opinion when the repairs are high. Spend $90 may be necessary.
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Old 05-24-2009, 08:13 PM   #21
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HVAC just serviced...thoughts on needed repairs


last summer it seemed like it wasn't cooling the house as well...but it was also in the high 90's to 100 in Charlotte last year.... I had them come out for a special $179 service special x 2 for the two units. So I already spent 360...The units are working fine...seems like the blower is strong and the house is cold.

I pulled the covers and checked the capacitors and they are not bulged or anything...in fact it doesnt even look like the panels were taken off outside on the fans. I am missing two caps(freon), one from each fan unit, from the low pressure lines though.were can I get some caps..He was supposed to clean them but it doesnt look like it to me....but I am no expert

Last edited by ashton; 05-24-2009 at 08:18 PM.
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Old 05-24-2009, 08:20 PM   #22
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HVAC just serviced...thoughts on needed repairs


Sounds like he just check the low side pressure.

How long was he there.
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Old 05-25-2009, 06:24 AM   #23
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HVAC just serviced...thoughts on needed repairs


maybe 30 minutes...didnt really pay attention...I wish I would have. I dont know what to do...should I have someone else come out, should I change out the capacitors myself, should I just wait and see and have someone come out in the fall....

I just feel like I am being scammed on replacing parts....but what if they do need replacing....
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Old 05-25-2009, 06:33 AM   #24
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HVAC just serviced...thoughts on needed repairs


If he was only there 30 minutes. He didn't reaaly do much, or check half of what he said he checked.
He's probably on performance pay.

And most likely, you don't need any of the things he listed.
You should call and tell the company you want to know how they can check a system in just 15 minutes.( 2 systems X 15=30 minutes)
And think you should get your money back. Since they didn't really check anything. Just wrote you a list of parts they want to sell you.

There are some companies that do this type of SCAM.
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Old 05-25-2009, 08:37 AM   #25
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HVAC just serviced...thoughts on needed repairs


Are they supposed to look at the coils in the furnace? If so this guy did not. See the picture it has the silver tape around the edges and was never cut or removed from over half of it. There is no way to have looked at the coils.

I am thinking of changing out the capacitors...5 uf 370V 50/60hz
Check the picture. It gets a little confusing looking on the web for these parts...any suggestions...
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Old 05-25-2009, 08:44 AM   #26
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HVAC just serviced...thoughts on needed repairs


here are the picsHVAC just serviced...thoughts on needed repairs-029.jpgHVAC just serviced...thoughts on needed repairs-028.jpg
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Old 05-25-2009, 08:56 AM   #27
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HVAC just serviced...thoughts on needed repairs


Was your A/C running when you took that pic.
Looks like frost on the vapor line.
If so, you want a real tech to check it out.
There are ways to check the system without looking at the coil. But, I doubt that he checked it that way either.

If you want to replace those caps fine.
Doubt that anything is wrong with them.

Some companies tell their PM techs that this week all run caps will be weak.
The next week they tell them some other part will be bad or weak on all PMs.

You've been had bad a scam, and scare tatic.

Grainger will have the caps you want.

I'd call the company out on this PM. You paid good money, and got crapped on.
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Old 05-25-2009, 09:15 AM   #28
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yes the air conditioner was running...I have never seen frost before until after it was serviced...Do you think I should call the company back to complain or just get a new co. to come out?
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Old 05-25-2009, 09:17 AM   #29
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I'd call and complain.
You could have refrigerant leaking from those access fittings that he lost the caps for.

I'd also use another comapny from now on. if that company doesn't come out and make things right for little to no cost to you.
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Old 05-25-2009, 10:48 AM   #30
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If in fact this is a scam, and all arrows point to that, this is exactly what puts the "Black Eye" on the HVAC industry.

Pro's get bent out of shape when HO consider buying their own equipment, but the real reason they are considering that avenue is not the fault of the online retailer, but really the fault of the companies that use these types of "Marketing" tactics.

i bet if you polled 10 random HO, and asked them to give their first reaction to the statement "You will need to call an HVAC contractor for service", at least 50% will tell you they get a pain in their head and stomach and know they are going to get hosed. This reaction is not necessarily the fault of contractors we consider "Hacks". Many of these companies that employ these "Marketing" tactics are high profile companies that have NATE certified technicians and huge fleets of brightly painted trucks and are the biggest ad in the yellow pages.

A distention toward more DIY is a direct effect of the behavior that has been observed within the industry from the outside. Auto repair has the same stigma.

Just my $.02

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