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Old 09-13-2009, 07:15 PM   #16
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Help, did we get ripped off?


It cost less then a buck for Domino's to make a regular medium size pizza. It still sells for over 800%.

A/C Direct, your in a part of the business that sells on high quanity low margin.
Can't compare it to a lower volume business.

If you want to though.

keep your same prices, and number of employees, and building.
Sell only 4 HVAC systems a month, and only 10 parts a month.
And nothing else.
See how long your doors are open.

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Old 09-13-2009, 07:15 PM   #17
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That may be true.. But a hot dog probably only cost the hot dog stand owner 25-30 cents & he sells it for 2.50-3.00.. My point ... A company has to turn a profit to stay in business... Do you sell your units or parts for a couple $ over cost ?? Of course not,, You couldn't stay in business.
some companies here chage 125.00 for the 1st lb & 60.00 for each additional lb

I understand that completely. I am not arguing that contractors should not be able to make a profit to support overheads. And, if you can charge $125/lb with a clear conscience, and the market will stand it, then go for it.

I was just pointing out the potential reason that 15# may have been used in two units less than 5 years old (if it was actually used).
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Old 09-13-2009, 08:35 PM   #18
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I don't know where she is located. So, $40.00 per lb may not be high..If I have to add any refrigerant . I let the cust. know the cost up front & when I bring out the scales . they ask what's that for? I tell them this is a scale & it will tell me how much refrigerant to charge u for.. I also ask them if they would like for me to check for a possible leak & what the rates are for checking for the leak... Most will tell me just to fill & see how long the charge will last.. Most will just call me back the next season & tell me just to re fill
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Old 09-13-2009, 09:02 PM   #19
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Help, did we get ripped off?


The prices she paid was probly flat rate (Labor included) it is not just a mark up of the part only and seems well within line. The $125.00 1st lb may also no charge the diognostic if the repaire is aproved. many co's around us do this.
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Old 09-13-2009, 11:10 PM   #20
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Originally Posted by Home Air Direct View Post
Interesting that no one has mentioned the 800 lb. gorilla in the room.

$40/lb R22

That contractor probably paid about $7/lb. That is a 600% markup.

He has a lot of incentive to add refrigerant.

Man you gotta nerve.

I was gonna say something harsh but it looks like you got spanked by the gang already.
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Old 09-14-2009, 12:35 AM   #21
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Man you gotta nerve.

I was gonna say something harsh but it looks like you got spanked by the gang already.
And he didn't deserve the spanking he got, nor does he deserve you passive-aggressively telling him he's got a lot of nerve. The man made a valid statement. Perhaps the refrigerant isn't overpriced at $40/lb. The hot dog and pizza comparisons are spot-on as well. The credibility of the OP's tech is in question, and the potential for additional profit by selling excessive amounts of product or padding quantities is a possibility.
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Old 09-14-2009, 04:43 AM   #22
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The credibility of the OP's tech is in question, and the potential for additional profit by selling excessive amounts of product or padding quantities is a possibility.
That tech was padding.

Hopefully, the OP can call and get some of his money back.
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Old 09-14-2009, 07:25 AM   #23
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We have posted several comments concerning refrigerant and not one have I seen an accusation of padding. If you remember Been you defended the price structure which the pricing was in excess of $40 bucks a pound.

I still feel the customer is having a bad case of buyer's remorse.

None of us were there but there have been some stretches of the truth based on the OP's statements.
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Old 09-14-2009, 07:57 AM   #24
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This entire thread once again proves why this DIY site discourages posting of questions that have to do with work being done by contractors, or questions that have to do with dealing with contractors.

I'm not seeing anything DIY related here at all. If so many people didn't already have so much time and effort invested in trying to assist the OP, I'd close the thread for not being in line with the DIY theme of the site.
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Old 09-14-2009, 12:01 PM   #25
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Originally Posted by thekctermite View Post
This entire thread once again proves why this DIY site discourages posting of questions that have to do with work being done by contractors, or questions that have to do with dealing with contractors.

I'm not seeing anything DIY related here at all. If so many people didn't already have so much time and effort invested in trying to assist the OP, I'd close the thread for not being in line with the DIY theme of the site.

I don't understand your concern. Are you saying that because the pros will post a comment concerning hvac work done by ohter pros in a DIY site goes against the intent of the forum? And do I further understand you to mean that pro hvac topics should NOT be discussed?

The DIYs are getting pro quality advice, and you say it should not deviate from that thin line into any other topis that is pro related?


If I understand you than you just want the DIY questions answered with out the pros interacting with one another in a way that would avoid bringing up any professional discussion of the hvac trade.
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Old 09-14-2009, 12:27 PM   #26
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thanks for not closing this thread kc, the pros here are always appreciated for their input. conflicts are bound to happen, but we learn from all of them, as long as they don't get insulting. if all we had were diyers here, fewer questions would get answered, for sure.

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Old 09-14-2009, 01:55 PM   #27
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Originally Posted by hvaclover View Post
We have posted several comments concerning refrigerant and not one have I seen an accusation of padding. If you remember Been you defended the price structure which the pricing was in excess of $40 bucks a pound.
I'm not saying anything about the price per pound.

I'm saying he was taken advantage of, on the amount of gas put in the system.
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Old 09-14-2009, 01:58 PM   #28
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OP.
Sorry, but its hard to give aid, after the damage is done.
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Old 09-14-2009, 02:03 PM   #29
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I'm not saying anything about the price per pound.

I'm saying he was taken advantage of, on the amount of gas put in the system.

I am only referring to the gas cost as I feel Air Direct was not being 100%
honest with his remarks.
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Old 09-14-2009, 02:11 PM   #30
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He's in a different type of market. And can't compare his end to ours.

Just a bad comparison.

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