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Old 01-10-2009, 01:27 PM   #16
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"Cheap is not Good and Good is not Cheap"

So true.

I just wish "Money doesn't grow on trees" wasn't also true.

The line between a good value and the perception of a good value
is very thin. It tends to break only after money has changed hands.

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Old 01-10-2009, 01:31 PM   #17
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IMO the extended warranty that Lennox offers is a very good idea. Not that it will necessarily break down but if you amortize it over 10 yrs it is not that expensive and gives you piece of mind. Us techs like it as we can do a bit better job without fighting with the customer over "costs". Check with your utility co as they sometimes have $$ rebates for buying more efficient HVAC equipment.
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Old 01-10-2009, 02:02 PM   #18
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From what I can gather, the Manual J will require taking measurments from every room of
windows, walls and determining R values as well as N,S,E & W orientation. How long does
this process take and how much $$$ will a contractor jack up this estimate to cover his
time for the Manual J and the little extra he'll probably want to hit me with for having asked
him to do the Manual J in the first place. Or am I just being pesimistic?
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Old 01-10-2009, 03:22 PM   #19
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I don't really know. One of my sales guys has it in his laptop and that makes it faster. Depends on how fast he moves. You can do it yourself with this site:Load Calculator
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Old 01-10-2009, 05:47 PM   #20
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FYI
1st off I am a independent HVAC contractor and belive in the personal service I can give. I cannot speak for Sears and have never been impressed by there service but.
Re Home Depot There contractors HVAC come out and inspect themselves and they (the installing contractor) set the price to do a proper installation. I am only speaking for myself and have done HVAC work for them and they hold you to a very high standard. If it is not done correctly and the installing contractor can not or will not correct they will hire another to correct the work and send the installing contractor the bill. They are a multi billion corp. that will protect there reputation.
Basicly you are dealing with the small contractor directly but with the added bennifit of the Home Depot also standing behind the work.
Not that I like them in the HVAC business but it is better to know the whole truth. Don't expect them to be the cheepest bid.
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Old 01-10-2009, 06:18 PM   #21
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Quote:
Originally Posted by JohnH1 View Post
FYI
1st off I am a independent HVAC contractor and belive in the personal service I can give. I cannot speak for Sears and have never been impressed by there service but.
Re Home Depot There contractors HVAC come out and inspect themselves and they (the installing contractor) set the price to do a proper installation. I am only speaking for myself and have done HVAC work for them and they hold you to a very high standard. If it is not done correctly and the installing contractor can not or will not correct they will hire another to correct the work and send the installing contractor the bill. They are a multi billion corp. that will protect there reputation.
Basicly you are dealing with the small contractor directly but with the added bennifit of the Home Depot also standing behind the work.
Not that I like them in the HVAC business but it is better to know the whole truth. Don't expect them to be the cheepest bid.
This is good to know, should i decide to go with Home Depot.

They [Home Depot] did install our carpet and I must say, we were
happy with the work performed and the price paid [HD set the carpet price]. I know HVAC is a different beast but if that same level of competence is there, it will be a plus. HD was very concerned with our impressions of the work and the workers themselves so I would hope the same is true of the HVAC contractors.
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Old 01-10-2009, 06:25 PM   #22
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The only way to know for sure is for the contractor to have references/pictures of jobs done etc. Check them out before investing a lot of $$ into another botched system.
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Old 01-10-2009, 06:40 PM   #23
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Yuri,

I thought of that but I discounted the idea, it seems to me that it would violate privacy laws for him to start
passing our peoples names, phone numbers or addresses. Pictures would be ok but can also be faked.

Give me 2 hours and I'll have a picture of you in a compromising position with Angelina Jolie.

Pictures do not mean anything without the backing of the person in that picture.
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Old 01-10-2009, 06:52 PM   #24
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Agreed
Pics and references are a very good thing to do but you are also correct anthing can be faked. The good contractors will make the effort to ask there customers if it is ok for you to call. The bottom feeders will normally only work on price and this price is only good if you sign now. Check with the BBB about any one you choose you can do it on line for free. It dosent really matter if they are a member of the BBB just if they have a good record. We are a member and the only requirment is a good record and paying them a fee to be a member.
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Old 01-10-2009, 07:26 PM   #25
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John,

I am doing that now, I pulled the BBB report as well as the Hoovers report for
the contractor Payne recommended as well as the one I had come out last week.
I also did it for the 2nd contractor AHS dispatched and the idiot that installed
the system. Everyone else came back without any blemishes except the idiot
that installed the unit, he came back a ghost. No Hoovers file, no BBB, no Google
reports, no anything. He only has a BBB now thanks to my complaint.

Since you and some others here are in this business, have some of your prior
clients approved allowing you to have potential clients call them? What is the requency
you find that clients will allow that?
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Old 01-10-2009, 07:43 PM   #26
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Some companys have a list of customers ready to give you. If I have someone request references I then will find some recent installations simmilar to theres. Then I will call and ask the customer for permition to foward there information. I have never been turned down yet. Although only maby 6 people in the last 10 years have actually asked for refrences.
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Old 01-11-2009, 10:10 AM   #27
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I like Angelina and will pose for free with her. I believe the only way to get good references is from people you know AND the name of the workers they used. I have a long list of people who ask for me and yet my company has some characters you would never want. Very hard to get decent, honest techs who are professional. Lots of them just want to make beer money and nothing else.
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Old 01-12-2009, 08:56 PM   #28
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Well Payne came out and looked at the unit today, they came
to the conclusion the compressor is shot, the suction side valve o-rings
are burnt, the liquid line is too small, the heat strip under-rated and the
bypass valve is also stuck--what ever that means.

They suggest replacing the outside unit, line set & air handler. I asked them for
a rough guestimate on price, with the Carrier Infinity Heat Pump.

I was told $9100, does that seem high? It sure seems high to me when I
have read others getting the Lennox XP19 or Trane XL16i for under 7k.

Any thoughts?
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Old 01-12-2009, 11:12 PM   #29
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Quote:
Originally Posted by Zenica View Post
Well Payne came out and looked at the unit today, they came
to the conclusion the compressor is shot, the suction side valve o-rings
are burnt, the liquid line is too small, the heat strip under-rated and the
bypass valve is also stuck--what ever that means.

They suggest replacing the outside unit, line set & air handler. I asked them for
a rough guestimate on price, with the Carrier Infinity Heat Pump.

I was told $9100, does that seem high? It sure seems high to me when I
have read others getting the Lennox XP19 or Trane XL16i for under 7k.

Any thoughts?

for that price id expect them to replace all the ductwork too and maybe repave your driveway also...sounds a bit high
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Old 01-13-2009, 09:19 AM   #30
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Ha! He took measurements to calculate how much extra new ductwork would be!
I have Trane coming out today to give me an estimate.
Can anyone here give me a ball park estimate on what is reasonable for this job?
I can answer any questions so you can get an idea of my setup if it helps.

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