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Old 08-20-2009, 01:42 PM   #1
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Heat Pump Blower Motor question

First, I'll admit, I know very little about HVAC repair. And I'll also admit to being paranoid every now and then when dealing with issues I don't have alot of knowledge with. I'm hoping someone will tell me to relax - this is normal.

Yesterday morning, I noticed no air flow coming through the registers while our Payne heat pump was running. We've had the unit about 5.5 years (yes, just out of warranty). Checked the thermostat which read 81. We keep it on 79, so I knew there was a problem. Went outside and saw the unit had frozen. It hadn't been very long; very little ice accumulated. In fact, it all melted within 20 minutes or less.

We called a local company - well-reviewed and very reputable - that we've dealt with in the past. We've never had any trouble, except for a pushy sales pitch once. The tech came out about 3PM and spent about 1.5 hours looking at the unit. He came and told us that the blower motor was fried. They had none of these motors in stock and would have to overnight one. That seemed odd to me - seems like a pretty common part, but again - I have no clue and could be dead wrong. Away he went and said he'd call us in the AM.

He arrived here at 10AM. He spent about an hour or so installing the new motor. He came in and said let's turn her on. He did so at the thermostat and went back outside. I went to the registers - no air flow. He spent about another hour down there. Finally he came in and told us - of all the Carrier motors he's installed, this is the first one that hasn't come with a control panel. He said they should have them in stock and if so, he'll be back this afternoon. He said the motor will turn on but it'll cut out after less than a minute.

Here's my question - why did it take so long to find a missing control panel?? Wouldn't you notice this right up front? Please tell me that I'm worrying over nothing.

Thanks in advance.


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Old 08-20-2009, 06:03 PM   #2
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I would have another company out and get a second opinion or call the company you are dealing with and get the owner out to inspect.

Sounds like you have a young tech.

WIth the fan motor going out you can have a control board issue as well. Not very common but it does happen.


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