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Old 06-27-2007, 12:16 PM   #1
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Ductless unit has dripping hose in basement

I had a contractor install two Heil ductless units on my kitchen and bedroom walls inside my house with the main unit outside. We used them for the first time yesterday and was surprised to discover water dripping steadily out of the end of a hose in the basement. The hose just ends and I'm wondering if this hose is to handle the condensation and that maybe the contractor just forgot to hook this hose up to a drain somehow in the basement. Any thoughts?


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Old 07-02-2007, 11:34 AM   #2
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That hose is most likely the condensate drain, as you guessed. Ductless split systems typically have a small rubber hose for the condensate drain (rather than PVC or copper on a larger AC unit).

You would be amazed at how frequently I see those things be neglected as far as routing them to a floor drain - even on commercial applications where the contractors are supposed to be following specific drawings and specifications.

The contractor should definitely be responsible for running that to a floor drain.

In the meantime, is the hose in an unfinished area? Is it anywhere near a floor drain? If it will not extend to a nearby drain, you could just buy some 3/4" PVC and make up a temporary (or even permanent) drain extension - just make sure you slope it to the drain, and then stick the end of the hose into it.


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Old 07-03-2007, 10:50 PM   #3
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Call the installer back

If he forgot to properly run the line to a drain or pump, or just the outside, he still has to warranty his work, it shouldn't be your responcibility.
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Old 07-20-2007, 08:17 AM   #4
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Thanks for the help. I was hoping I wasn't losing my mind in thinking that this was the correct way it was supposed to be installed! I've put up a temporary drain pipe as you suggested into the sump pump drain nearby until the contractor returns.

Thanks again!
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