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Old 01-18-2009, 10:07 AM   #16
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Condensation ring on Pella window


You'll be safer, pass'ers by will think you have a reallllly big dog and won't go near your house. My two cents with the moisture on the inside of glass is too much in the house. Kind of like in the kitchen when you are cooking for the holidays.

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Old 01-19-2009, 07:11 PM   #17
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Condensation ring on Pella window


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Originally Posted by strublesiding@optonline.n View Post
thermo pane glass is not a vacum seal. Emily how do you know so much about windows? if you dont mind me asking?
To answer your question, I have sold windows since 1992. I worked at several local lumber yards, at first at Wolohan Lumber in MI sold Crestline Windows-Crestline's line was as good as an Andersen Window, that was the crestline statement and sold Andersen back in mid 90's, sold Peachtree-sold weather shield and vetter at Windows and More. Sold Pella at Lowes for a 14 month period, big mistake lots of issues with the Pro Line Series Window, no customer service to speak of, had several customer complaining of windows rotting or soft wood under the aluminum. The rest, Kolbe & Kolbe, Caradco - which is now Jeld Wen is nothing but a problem window- Wenco-when it was wood on the inside- which is also nothing but problems -customers loved the price - just like Andersen Window is what we stated and cheaper- but after two to three years they fell apart and rotted, the customers got what they paid for, now that I look back at it and with Wenco's pro rated warranty on parts and labor what a nightmare the customers were screaming. The latest lumber yard sold Marvin as our first choice then ANdersen then Jeld Wen if we had to go low- I would always buy a competitiors window and compare it side by side then take it completely apart with the contractor I was trying too convert over to Marvin/ANdersen and you could really see the differences. I always go after Pella and Jeld Wen contractors because they are so easy to convert, because basically it's a pop can over wood rolled on, with exposed seems, corners, jambs, sashes, etc... as far as vinyl windows sold siminton, and silverline, jeld wen, sprouse, mw, dove, therma star, carefree, asw, and mi. Andersen Windows has always had the best service no matter where I sold them at, then Marvin both comapnies were the best to deal with and reps were always helpful. Siminton was the best vinyl company for quality- but silverline had the best service and warranty.
Why the question and whats your experience with window industry, have I miss stated something? Do I have the knowledge to school someone?
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Old 01-19-2009, 07:15 PM   #18
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Condensation ring on Pella window


I think the question was only asked because once in a while factory reps or sales peoples will stop by and give very biased info. I'll admit I only scanned over your last post, but seems to me you could help with window info, thanks for sharing
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Old 01-19-2009, 07:20 PM   #19
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Condensation ring on Pella window


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me thinks Emily sells Anderson
Hey tin man, are you missing a heart or brain. HMMM, let's see.... I do not work for any window company but sold more brands than you can propably think of. DR HEAT, if your a docotor why are you on this web page?
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Old 01-19-2009, 07:38 PM   #20
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Condensation ring on Pella window


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Originally Posted by EMILY P View Post
Hey tin man, are you missing a heart or brain. HMMM, let's see.... I do not work for any window company but sold more brands than you can propably think of. DR HEAT, if your a docotor why are you on this web page?
First it is you who needs a heart I did not insult only observed.

Second Dr is just for fun a silly little play don't you think? The heat part might give you a clue as to why I might post on an HVAC Forum.

Now boys and girls listen close H is for Heating V is for Ventilation thats a fun word AC is for Air Conditioning Now lets all say it together
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Old 01-20-2009, 06:09 AM   #21
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Condensation ring on Pella window


captjackny,

What you are seeing is is a classic example of center-of-glass condensation due to "collapsed glass".

In a normal window the center-of-glass is the warmest part of the entire window system, but in the case of your windows there is a slight vacuum between the lites which is causing them to collapse inward resulting in the glass being closer together at the center (possibly even touching in some cases) and in less insulating value at that point.

This is typically a manufacturing defect and it is a warranty issue.

You need to contact your window distributor asap and explain the problem to them.

Last edited by oberon; 01-20-2009 at 06:15 AM.
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Old 01-20-2009, 06:25 AM   #22
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Condensation ring on Pella window


EmilyP,

A suggestion.

Please breakdown your posts into segments rather than one long paragraph that doesn't have any breaks.

It makes reading them in this format MUCH easier, especially if reading them using a smaller monitor or a laptop screen.
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Old 01-20-2009, 09:15 AM   #23
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Condensation ring on Pella window


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EmilyP,

A suggestion.

Please breakdown your posts into segments rather than one long paragraph that doesn't have any breaks.

It makes reading them in this format MUCH easier, especially if reading them using a smaller monitor or a laptop screen.

Boy, do I agree with you.
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Old 01-20-2009, 10:17 AM   #24
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Condensation ring on Pella window


Definitely looks like a collapse between the panes. That happens a lot with big picture windows. Pella windows are so so. Emily is right, the Marvin and Anderson windows are head and shoulders above the rest. In addition, they both have good service and reps. You pay more for a quality window initially, but in the end you end up saving money, and you won't have to strain your head to look past the fogged up section in the middle of your picture window.

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Old 01-20-2009, 12:06 PM   #25
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Condensation ring on Pella window


you seem to be very knowledgeable on windows, and may have information that i am looking for on window brands. do you have an opinion on semco windows. we just got a new modular home with semco low e argon windows. double hung wood clad. i suppect they are not the top, but are they a decent window? anything to watch for while under warranty? i am not a window expert. i always thought pella was top of line.

thanks.

Last edited by gene_champ; 01-20-2009 at 01:19 PM. Reason: clairty
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Old 01-22-2009, 01:21 PM   #26
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Condensation ring on Pella window


Thanks Oberon...I think you are right about the glass collapse. I'm having Pella come next week to check it out. BTW, the glass in these picture windows of which I have 2 is made by Oldcastle Glass. Pella told me they havn't used Oldcastle for quite a while and since my windows are new (house built in 2007) I'm not sure what the deal is...where these windows sitting around for years?? Apparently Pella has switched to Cardinal.

I get you know what Pella has to say.
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Old 01-24-2009, 08:08 AM   #27
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Condensation ring on Pella window


We just renovated a 100 year old house and installed 17 vetter windows and 3 vetter French doors. The salesman for Choo Choo Building Supply, a division of VNS Corp., told us these were good windows. Of the 14 38 inch double hung windows (28 sashes) we had 15 bowed sashes. The only way the windows would close last fall was to remove the seals. Winter came and the windows shrunk. Now all but one will close. Choo/Vetter agreed to replace that ONE! When spring/summer come we don't know if our windows will work or not. Now I know I should have gone with Marvin or Anderson.
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Old 01-24-2009, 08:36 AM   #28
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Condensation ring on Pella window


I checked on the Andersen window web site FAQ's and they even have a section on the oval ring problem

"Oval in center.
An oval condensation ring on the interior glass surface is an indicator that interior and exterior panes of glass have collapsed toward each other. You need to repair o replace the window sash or door panel. Please Contact Us to submit a product issue."
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Old 01-24-2009, 08:41 AM   #29
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Condensation ring on Pella window


captjackny,

I rarely get surprised in forums, but saying that the glass in your windows was from Old Castle was certainly a surprise to me as well. As the Pella rep told you, it has been a great many years (that I am aware of as well) since Pella has used Old Castle glass.

Why your windows have Old Castle glass might make for an interesting explanation...

For the rest, Pella may suggest one of two alternatives. First they may offer to fix the collapse by drilling a hole thru the frame into the IG airspace in order to equalize pressure, or they may simply opt to replace the sash.

I am curious what they are going to do...

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Old 01-25-2009, 08:15 PM   #30
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Condensation ring on Pella window


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Originally Posted by oberon View Post
captjackny,

I rarely get surprised in forums, but saying that the glass in your windows was from Old Castle was certainly a surprise to me as well. As the Pella rep told you, it has been a great many years (that I am aware of as well) since Pella has used Old Castle glass.

Why your windows have Old Castle glass might make for an interesting explanation...

For the rest, Pella may suggest one of two alternatives. First they may offer to fix the collapse by drilling a hole thru the frame into the IG airspace in order to equalize pressure, or they may simply opt to replace the sash.


I am curious what they are going to do...
I thought Pella used cardinal Glass, for several years now.

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