Hello please help if you can! My ac went out at my house. Called repair man, repair man refills Freon States problem is leak that he can not find. 5 hours later I come home from work. Ac still does not work. I recalled the repair man he says that the compressor is overheated that he shut the power off and will come back in the morning on Saturday. Am I being taken for a ride should I have to pay him more since the problem was never fixed in the first place?
he charged the unit but couldn't run it because it overheated...the cold suction line from the indoor air handler/furnace is the cooling for the compressor as it returns thru the insulated line....get your self a comfortable chair Saturday and sit right behing this guy as he explains why it is overheating? 5 hours the bill has been payed,make that know to him or call his shop before he puts his tools down.once he dives into the unit he is going to BANG you again with no fix guaran:whistling2:teed
The compressor may have overheated because of the freon leak resulted in all the freon being gone. If it was leaking so badly, he should have noted this as he was refilling your unit.
Most tech look to fix leaks by filling and then listening and then using the snoop (eg. dish detergent/water) to find the bubbling. Could be just loose fittings, but if there's a hole, it can probably be weld repaired.
Lots of good answers. The only thing is I wonder is why it took him five hours to decide he could not fix a leak. Then he charged the system without fixing the leak, AND discountced the unit. I would not have wasted the EXPENCEIVE freon. I carry nitrigtion and dye to check for leaks. The system can be charged with nitrighion, then listen for leaks or soapy water. When that does not work I use dye and a black light. Sometimes the leak can't be fixed, most of the time they can. So with that said the only thing I would wonder is why it took five hours. Seems a little long to me. Is he charging you windshield time, or is that the amount of time he was at your house? Also is he bringing out a replacement part on saturday, if not why is he comming back out? Hope this helps.
I think the OP needs to give us a little more input. I am not clear when he turned off the power and when the OP was informed the comp was overheating.
Sounds like it might be a restriction to me. If the unit was completely flat then it would seem to me you woild be able to hear the leak.
How can the repair man properly diagnose the problem if the homeowner, in your assessment, wasn't home to allow the repairman access to the home of which the repairman would need to check both the outside condenser unit AND the air handler/thermostat inside to properly service the unit?
And given that accusation, YOU are the one who made the assumption without knowing the facts by assuming that the homeowner gave the repairman the keys where in fact, nowhere in the guy's post did he say ANYTHING about giving anyone a key.
Just because you do it, don't ASSume that others do it and don't jump to conclusions.
Hello please help if you can! My ac went out at my house. Called repair man, repair man refills Freon States problem is leak that he can not find. 5 hours later I come home from work. Ac still does not work. I recalled the repair man he says that the compressor is overheated that he shut the power off and will come back in the morning on Saturday. Am I being taken for a ride should I have to pay him more since the problem was never fixed in the first place?
For that matter how do you know his wife wasn't ho,e when the work was done. He only stated he came home from work 5 hours later. or maybe he came home for an hour to be there with the repair guy then went back to finish work and came back 5 hours later. who really cares..
Just to clear up the confusion. He cam out in the morning then he left. When I returned home I had to call him back. He came out Saturday and checked the system again at this point he noticed ice on the coils in side. He took the serial number of the unit to contact the manufacturer to see if the part is under warranty which it is. I am still waiting to hear back from the repair man for the next course of action. He did not charge for comming back on Saturday which is a plus in the trust situation. However, He seems like he is not very experienced. When checking the Air flow in the house he asked which AC unit is not working (I have two one for each floor of my house) I do not know a whole lot about AC but it is pretty hard to mistake which one is working and which one isn't. Thanks for your help and I will keep you all posted on the progress.
Just to clear up the confusion. He cam out in the morning then he left. When I returned home I had to call him back. He came out Saturday and checked the system again at this point he noticed ice on the coils in side. He took the serial number of the unit to contact the manufacturer to see if the part is under warranty which it is. I am still waiting to hear back from the repair man for the next course of action. He did not charge for comming back on Saturday which is a plus in the trust situation. However, He seems like he is not very experienced. When checking the Air flow in the house he asked which AC unit is not working (I have two one for each floor of my house) I do not know a whole lot about AC but it is pretty hard to mistake which one is working and which one isn't. Thanks for your help and I will keep you all posted on the progress.
So it would have killed you to answer him? If I go on a call in a condo or apartment complex am I supposed to guess which one out of a multitude of units is the one that belongs to my customer?
I don't see many homes with separate units for the upper and lower floors but I AM going to ask the customer which one is not working. If he did me like you seem to have done, refuse to tell the tech which unit is malfunctioning, I am going to walk on you. I have too many other customers to service and I am not going to waste time reading gauges and taking temp readings just to find out which one is not performing just because you want the tech to earn his money. Here's one for you: I had a customer with a dual system. He thought he would be cute and intentionally pointed out the wrong unit to me.
Turned out the one he pointed to had an inefficient compressor .
The other unit had been carrying the load until it died from too much load.
Customer got sticker shock when he heard the price to remediate .
I collected my service call and laughed like a mad man all the way to my truck.
Still swingin' & hittin' air
My cousin has a Dairy barn & drivers w/milk routes
His drivers have keys to many of the houses & put the milk/eggs & other items in the fridge for their customers
Agreed. As I liked to mix it up with those jerks on occasion. I am proud to announce that I have been banned twice from the high and mighty at HVAC-TALK. Not to worry beenthere, I'll be back to wreak havoc at a later date. It was fun while it lasted. P.S. Say hello to Jr. Benny for me.
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