Replacement Window - Gap at top
Perhaps that is the reason the window doesn't fit? You have two options when ordering the windows and you need to specify and make sure the salesman know what dimensions you are giving him. You can either state the size you need or state the size of the actual opening. If you state the size of the actual opening, the company will automatically downsize to what they recommend.
I prefer to tell them the actual size and downsize it myself because I can tell if the opening is out of square and make the adjustments I need myself.
It sounds like you gave them the size for the window itself and they took it as the opening size and downsized it even more. Your salesman should have explained this to you, especially since you are a DIYer. You could always take it back and get a new one ordered or apply some bigger stops and use shims.
Josh Jaros Remodeling in The Woodlands, Texas
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