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Old 06-11-2013, 04:32 AM   #1
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Home Depot Pro Insall Service for Hardie Siding


HD Pro Installion rep (excellent rep btw) told us the only way HD will install Hardie Siding is if HD also does the painting. Does this sound like standard policy? Additionally I was told the paint will be ICI Glidden. What Glidden? What quality? Which Glidden? I have posed these same questions to te sales rep and directly to HD Corp. Awaiting answeres. FYI, in our are Hardie lists only three recommend installers. Home Depot, Lowes and some nation wide remodeling company.

Thought it might be wise to get your thoughts.

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Old 06-11-2013, 06:46 AM   #2
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Home Depot Pro Insall Service for Hardie Siding


Quote:
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HD Pro Installion rep told us the only way HD will install Hardie Siding is if...
in our are Hardie lists only three recommend installers: Home Depot, Lowes and some nation wide remodeling company.
That "recommended" is different than being qualified. Like with this website they'll pay BUCK's to be associated.

How about real lumberyards in your area? Do you have any other sources to go to?

The contract to include paint is not unreasonable... they need to know that it was done promptly and fully (and presumably to their standards). The quality of the paint brand is a minor aspect but still another example of BUCK's being paid to be associated.


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Old 06-11-2013, 06:56 AM   #3
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Home Depot Pro Insall Service for Hardie Siding


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Hardie lists only three recommend installers. Home Depot, Lowes and some nation wide remodeling company.
Where did you read this?
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Old 06-11-2013, 07:00 AM   #4
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Home Depot Pro Insall Service for Hardie Siding


A box store would be the last place I'd be getting quotes for any install job!
The times I've had to bid againt them it sure was not hard to do. There price was almost double what I would have charged.
Not sure if it's policy or not but I can see there point with the painting, I'd consider it part of the whole "system" if one or the other is done wrong, or just not done as in the case of painting any cut ends the Hardee can fail.
Then you try and go back and sue Hardee for something that had nothing to do with the product.
Any contractor or siding installer can install Hardee products. To become "A certified installer" is just a one day class that most any siding supply puts on.
I could not afford to take the whole day off and drive an hour and a half to get to the class so I just made all my guys sit down and read the install directions and I quized them to make sure they really read it.
Must of worked never once had a call back.
I've seen some of the install jobs that the box stores have done up close, because I was there to redo it when what that had done failed.
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Old 06-11-2013, 07:04 AM   #5
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Home Depot Pro Insall Service for Hardie Siding


Quote:
Originally Posted by joecaption View Post
A box store would be the last place I'd be getting quotes for any install job!
The times I've had to bid againt them it sure was not hard to do. There price was almost double what I would have charged.
Not sure if it's policy or not but I can see there point with the painting, I'd consider it part of the whole "system" if one or the other is done wrong, or just not done as in the case of painting any cut ends the Hardee can fail.
Then you try and go back and sue Hardee for something that had nothing to do with the product.
Any contractor or siding installer can install Hardee products. To become "A certified installer" is just a one day class that most any siding supply puts on.
I could not afford to take the whole day off and drive an hour and a half to get to the class so I just made all my guys sit down and read the install directions and I quized them to make sure they really read it.
Must of worked never once had a call back.
I've seen some of the install jobs that the box stores have done up close, because I was there to redo it when what that had done failed.
BIG +1

I don't know how much HD paid Hardie for that approved status but read and search around for HD and Lowes experiences.

You will change your thinking I think.
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Old 06-11-2013, 07:12 AM   #6
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Home Depot Pro Insall Service for Hardie Siding


The box stores do not have full time installers on staff.
There going to use who ever is on there list and is willing to work for what little there going to give you for a cut.
So when there's a problum there's no telling If that installer is even going to be in business or still doing work for them in the future.
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Old 06-11-2013, 07:18 AM   #7
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Home Depot Pro Insall Service for Hardie Siding


I assume it is hit or miss with a bigbox install. Around here you would be better off hiring a group of high school kids and teaching them by watching youtube videos. At least the kids would try and do a good job. I just saw a water heater install by a bigbox that was completely unacceptable. Everything you could screw up they screwed up. They cut a huge hole in the side of the house that let in water, the soldiers were an embarrassment. They did not install new shut off valves. Copper pipe strapped to concrete. Vent pipe flapping in the wind.
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Old 06-11-2013, 09:02 AM   #8
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Where did you read this?
The James Hardie website using my zip code.
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Old 06-11-2013, 09:12 AM   #9
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The James Hardie website using my zip code.
They show ZERO for my old town.
btw... that was a 3 Million person MSA.

Look for their dealers (6 here; 2 pages worth in that MSA).
Find the smaller independent shops. Go in. Talk.

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Old 06-11-2013, 02:45 PM   #10
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Home Depot Professional Installation Services has notified us that they will use any brand of paint we want. What a surprise!
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Old 06-11-2013, 04:48 PM   #11
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Home Depot Professional Installation Services, now that's funny.
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Old 06-12-2013, 08:16 AM   #12
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I wouldn't have Home Depot install a light bulb. They'd probably figure out a way to cross thread it.

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