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Old 02-10-2009, 06:41 PM   #31
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Demolition costs for a countertop is next to nothing. We use a contractor that goes in ahead of our install team, tears out the old top and backsplash, makes sure the plumbing valves are in good shape, then after the top is installed, returns to hook up all the plumbing.

Total cost is $250 to $300 depending on if new stop valves and traps are needed. Just a tear out and haul off costs $75.00. My point is that this is not the major cost that the granite transformation franchises make it out to be.

And a lot of people do their own demo. Good savings for an hours work.

The cost is what makes the granite transformation product a bad buy, if it is at $65 as people say. We sell several quartz brands that start at $41 per square foot (2 CM thick, not some thin material glued to particle board), heck the highest priced 3 cm quartz is only $62.00 per square foot. The edges aren't mitered, the substrate around the sink won't deteriorate like the thin stuff,and if the faucet ever leaks, there is no particle board to swell up like a toad frog.

Or pick a solid surface. We sell a lot of tops for less than $40, a lot at $30 per square foot. Why pay double for a shoddy material?

We quote against granite transformations all the time. The only chance they have of getting a job is to find someone that hasn't shopped around. But they have a large ad budget so they get their share.

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Old 02-10-2009, 07:23 PM   #32
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GT Salesperson

Last edited by JanMoneyLady; 02-11-2009 at 06:39 PM. Reason: Not worth the effort
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Old 02-10-2009, 09:32 PM   #33
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You seem like a nice lady so don't take this personal. Step up to a forum like this and expect to be challenged on what you post. And kudos for protecting your workers. As to using your product, now way in he**. Wilsonart tried this thin overlay as had others. Eventually expansion issues will bankrupt the company that tries to cut corners by gluing a hard surface to another hard surface that has different co efficient of expansion. What will the warranty be worth then?

"
I do not need scare tactics to prove our product is a great solution."

Then why tell people they save a lot of money by not doing demolition? If other products are cheaper than yours even after a small demo cost, how can you make that claim? Aren't you using "scare tactics" when you exagerate demo costs? Here is an example from your own postings.

"One of the key things about the product is that there is NO DEMOLITION. "

"In our market you cannot find a countertop material for $40 a square foot installed with demo included, edging, sink mount, plumbing etc. "

You are in Las Vegas, plenty of shops there that will do a $30 solid surface tops. Figure $300 for demo and plumbing on an average two sheet job (60 square feet) at $5.00 per foot and you have a $35.00 per square foot top installed.

You guys charge extra to put an edge on it??? And you charge for sink mounting? Do you sell many without an edge and leave the sink sitting in a box when you leave?

Here is one to track down and do damage control on.

"Funny that I saw this thread today, since I was just cursing my countertops last night (again). We went with the Granite Transformations countertops a year ago. (It's like a granite -epoxy mix or something like that, so you get the granite without having to do the maintenance). They are beautiful, and strong, but... we wish we had gone with something else. We had problems with customer service a few months ago when we needed them to take a look at and fix the sealant that was messed up. They couldn't be bothered to help us until we made *several* phone calls. Also, we have a lighter-colored countertop and it stains pretty easily. It wasn't cheap- it was definitely comparable to granite, silestone, and others, but we liked it because it was something different, and it really is beautiful. But I wish we had chosen differently now."

http://www.terismessageboard.com/showthread.php?t=54388

I have no problem with your product, just the way it is oversold. Like others have said, if it were sold as an alternative to laminate and priced in the $20 to $30 range, it would have a niche. Instead you are trying to compete with granite at $35 per square foot, quartz at $41, and solid surface at $30. Bottom line, you can market to those that haven't shopped around or just like your distinctive look.

But you can't say you are a better deal that the other products since yours is an overlay. Would anyone claim that a kitchen refaced with peel and stick veneer, leaving the old junky drawers, leaving support issues, leaving the old placement problems in the kitchen, and then try to claim the resurface is better than new cabinets? I don't think so.

I like the fact that you are upfront about owning a franchise, but your product is a tough one to defend. But, at least it can't kill anyone.
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Old 02-11-2009, 11:29 AM   #34
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GT Salesperson

My sole intent for my responses is to create an opportunity for people not informed about our product to give it a real evaluation. Check it out then make your judgement. Do not bash a product without knowing the fact of the product. This material has been installed in thousands of homes around the world. It has been used for this application for over 10 years, it is not new and untested.

People will have preferences about look, color, textures etc...that is why we have choices like concrete, granite, engineered stone. Edging options are available like other materials and are priced accordingly. I am not certain about the different states but in most states different licenses are required to do plumbing work and as such when lumping in this cost and relating it to the price per square ft is not like comparison;as well as sinks faucets, etc. When evaluating it should be like product and services. Just like any other products customers determine (worth what paid for). What is a good value for one may not be the same for another. We do not claim in our sales that we are cheaper, we offer an alternative solution. There are different prices of Natural Granite and Engineered Stone based upon quality and color. No matter what material is used there will be customers that are not fully satisfied. We hear complaints all of the time about other products as well and have in fact gone over Granite, Corian, Tile, Laminate, Caesarstone. The quality of the install and customer support is like any other business is only as good as the individual location, however this is a franchise system and there is recourse to take it to the next level if the cutomer is not getting proper service.

Our best source of business is customer referral and without a question customer service and satisfaction is our number one goal.

While we may not agree I appreciate your commments and hope that sometime in the future you will have an opportunity to visit one of the Granite Transformations locations and see for yourself the products and learn more about the process.
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Old 02-12-2009, 11:24 AM   #35
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One of the obvious benefits of Granite Transformations is that you don't have to live in a construction site for 3-6 weeks while multiple contractors traipse through your home. Not having a kitchen or bathroom for a month is just not an option for many people. Demolition causes a huge stress factor, not to mention the constant mess and hassle of having the job drag on for weeks and weeks. Most Granite Transformations projects are done in a day, or two days. Before making a decision, go to a Granite Transformations showroom, get spec info from a salesperson, and get educated!!
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Old 02-12-2009, 11:30 AM   #36
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Quote:
Originally Posted by GTJulie View Post
One of the obvious benefits of Granite Transformations is that you don't have to live in a construction site for 3-6 weeks while multiple contractors traipse through your home. Not having a kitchen or bathroom for a month is just not an option for many people. Demolition causes a huge stress factor, not to mention the constant mess and hassle of having the job drag on for weeks and weeks. Most Granite Transformations projects are done in a day, or two days. Before making a decision, go to a Granite Transformations showroom, get spec info from a salesperson, and get educated!!
?

This is no different than having real granite installed. They come in one day and create the templates. The come back when the stone is ready, pull out existing countertops and put granite in. You're not living in a construction zone for 3-6 weeks just because you decided to get real granite versus an overlay.

People complain about demolition and its really not a big deal. Laminate countertops can almost be removed in minutes and is usually a pretty clean removal.
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Old 02-12-2009, 11:44 AM   #37
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Installing ordinary slab granite definitely is a longer project time frame than Granite Transformations. Ripping out existing counters often damages cabinets, which even have to be cut to accommodate the granite. Granite Transformations does not require any of that. I've never heard of a contractor that is able to complete the demolition of the old counters and the installation of the new counters in a day.

Ask anyone that has lived through a demolition if they mind the mess, the expense of eating out, not having a kitchen, and the total inconvenience whether they would do it again. I bet they say a resounding NO!

Neither does Granite Transformations contribute to filling landfills with the debris from demolition. It's a GREEN product, which benefits everyone. Additionally, Granite Transformations has stunningly beautiful recycled glass and granite blends. It's part of the trend that everyone is following to be more responsible for the environment.
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Old 02-12-2009, 12:13 PM   #38
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Our friends had granite counter tops installed
Measured one day
Owners removed old counter top before granite arrived
Granite installed - in one day

You don't cut cabinets to make granite fit, you design the granite to cover the cabinets

The only thing that can take 3-6 weeks is if do a total kitchen renovation with new canites & special order the cabinets, then you may wait weeks for new cabinets

What makes it GREEN? What is the process & how much energy does it take? What does it take to make the stuff that holds it all together? Too many people use the term "GREEN" without fully understanding WHAT makes it green
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Old 02-12-2009, 12:17 PM   #39
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Quote:
Originally Posted by GTJulie View Post
Installing ordinary slab granite definitely is a longer project time frame than Granite Transformations. Ripping out existing counters often damages cabinets, which even have to be cut to accommodate the granite. Granite Transformations does not require any of that. I've never heard of a contractor that is able to complete the demolition of the old counters and the installation of the new counters in a day.

Ask anyone that has lived through a demolition if they mind the mess, the expense of eating out, not having a kitchen, and the total inconvenience whether they would do it again. I bet they say a resounding NO!

Neither does Granite Transformations contribute to filling landfills with the debris from demolition.
You sound like a an Amway/Quixtar salesman. We recently had our laminate counters replaced with granite. The laminate counters are screwed to the cabinets. Once you remove the screws the counters come right off. There's no mess, and its pretty easy. I took some of the counter off myself, the contractors did the rest as soon as they arrived (took them 20mins). Then they installed the granite. Its was a one day job, about 65sqf.

It really does sound like people try to sell this product by exagerating the effort involved in demolition. Give me a break.
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Old 02-12-2009, 05:50 PM   #40
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"One of the obvious benefits of Granite Transformations is that you don't have to live in a construction site for 3-6 weeks while multiple contractors traipse through your home." Like others have said, this is a blatent lie on several points. Our demo contractor arrives at 10 am, has the counter, backsplash, and plumbing removed by lunch. We come in at 1 pm, if there is no field seam, we are gone in an hour (if some scribing has to be done, 30 minutes if they just drop in place). If there is a field seam, figure an hour and a half to two hours. Usually the contractor hooks up the sink the same day, sometimes the next morning. As for multiple contractors, there is the tear out guy (cause he works cheaper, no overhead, saves money for the customer), and our installers.

"Not having a kitchen or bathroom for a month is just not an option for many people." Can they make it if the job is done in one day, or a day and a half?

"Demolition causes a huge stress factor, not to mention the constant mess and hassle of having the job drag on for weeks and weeks." Yeah, that half hour or hour just drags on forever.

Most Granite Transformations projects are done in a day, or two days. Before making a decision, go to a Granite Transformations showroom, get spec info from a salesperson, and get educated!! Educated? More like brainwashed.
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Old 02-12-2009, 06:06 PM   #41
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"Installing ordinary slab granite definitely is a longer project time frame than Granite Transformations." No it isn't. You claimed one to two days. Granite seams don't take any longer than a solid surface seam. We usually take a couple of extra men to carry large tops though.

"Ripping out existing counters often damages cabinets, which even have to be cut to accommodate the granite." No it doesn't. We have never damaged a cabinet during demo.


" I've never heard of a contractor that is able to complete the demolition of the old counters and the installation of the new counters in a day." I don't doubt this statement. It seems this lady just started in the business today or granite transformations sells their franchises like they sell their countertops.

"Ask anyone that has lived through a demolition if they mind the mess, the expense of eating out, not having a kitchen, and the total inconvenience whether they would do it again. I bet they say a resounding NO!" If the lady is at home, she could fix a sandwhich or go to Mcdonalds . Or just miss lunch.

"Neither does Granite Transformations contribute to filling landfills with the debris from demolition. It's a GREEN product, which benefits everyone. " Green? How is your resin content, which you guys are representing by weight, not volumne (sneaky!), green? You have to mine the quartz from a mountain somewhere, is that green? Or are you growing it somewhere, fess up, where are the quartz farmers?

Granite transformations has a serious problem with their corporate culture if this is how they market their product. You guys have beat the "save thousands" and "save weeks of demo time" here on this forum despite others countering your propaganda with facts. Then unhappy customers are called liars and deadbeats, with collection action threatened. And it is one after another francise owner showing up to dig the hole deeper.

Basic integrity is lacking in the sales effort, is there any guarantee that integrity will be there once problems start showing up?
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Old 02-13-2009, 08:48 AM   #42
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Ok, I stand corrected. I was mistaken that ordinary slab granite can be installed in a day or so. I didn't know that pre-existing surfaces could be removed so easily.

It's unfortunate that sarcasm and such hostility is used by some posters at this site. I would not be reduced to such a level. After all, is this forum for discussion, and not accusation? Let's keep it civilized, please?

Anyway, Granite Transformations is still a superior product to ordinary slab granite. Durability, functionality, heat, scratch, stain resistant, mold and mildew resistant with ANSI II certification, no maintenance, meaning no sealing or chemical treatments necessary, seams if required are nearly invisible, water resistant, using certified fabricators and installers, just a few reasons.

As for being GREEN, the manufacturing plant uses less energy to produce the slabs than regular granite manufacturing. Having US based manufacturing plants eliminates expensive transportation costs and sea traffic pollution. The manufacturing plant in Sebring, Florida has been featured on the Discovery Channel as an environmentally sound factory, using innovative techniques and less energy than ordinary granite manufacturing plants. Installing over the existing counters instead of overburdening landfills with undesired materials is a feature. The recycled glass & granite blends contain up to 72% post consumer recycled content, like headlights and bottles. The manufacturing process uses 65% less material than 3/4" slabs. Green? You bet.

The agglomerates are an engineered stone, composed of 93% granite and 7% polymer resin. The grit is made of quartz, granite, or glass, depending on the product line. The raw material is crushed into 9 different sizes, blended with the resin, and pigmented for colorization. The grains are selected according to size, color, and type to obtain the unique look of each blend. The blends are poured out onto fiberglass mesh backing to add durability. Then, the slabs are honed and polished to give the material the shine. The slabs are 1/4 inch thick and weigh 100lbs. Ordinary slab granite weighs 800lbs per slab.

Granite Transformations uses a supplier which has been in business for nearly 50 years, Trend USA. Fly by night? I don't think so. Originally from Vincenza, Italy, and installed in airport concourses, government buildings, business centers, the company opened franchises in New Zealand and Australia, and eventually in the United States.

Those are facts. No attacks on other products, no bull. No propaganda. Brainwashed? No. Educated? Yes.

Granite Transformations is not for everyone, certainly. Those consumers looking for a superior product backed by a lifetime warranty from a company that has a long history and a bright future will find it at Granite Transformations.
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Old 02-13-2009, 09:25 AM   #43
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WOW, nice sales pitch
So when did you start your franchise?
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Old 02-13-2009, 09:29 AM   #44
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I don't have a franchise personally. I manage the office. I do appreciate the information everyone has posted about demolition and their experiences. I am always hoping to learn more about the biz!
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Old 02-13-2009, 09:31 AM   #45
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Yeah, we f igured you were GT

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