When I installed my Bruce floor, I remember reading in the instructions, the method for replacing damaged planks.
Two saw cuts are made lengthwise, and then the center section is removed.
Then, the tongue edge and the groove edge are removed.
The replacement plank (the same length will have the lower edge of the grooves removed, to allow the plank to drop in.
Before, the plank is placed, the grooves will have glue applied so as to bond the plank to the adjacent tongue.
Is this the method tha was used in your case? If so, why were adjacent boards damaged?
On a new floor, no damage is acceptable!
My floor was glued down so it was a bit more difficult. They cut grooves in the plank and then had to chisel out the board in small pieces. I suppose the adjacent boards were damaged during the removal process. When walking on the replaced boards, you can really feel them 'give' near the ends.
Our original selection for this remodel project was tile. When the tile was laid down, we noticed that all the tiles were of uneven thickness and it ended up making the floor uneven. My GC fought with the manufacturer and was able to recoop some of the costs. They ended up replacing the entire floor with the prefinished wood that we have down now. But as my luck would have it, the wood floors were damaged and now I'm dealing with this problem. Should I replace the floors again? What would you guys do in this case?