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Old 04-09-2014, 11:08 PM   #1
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Am I a bad person, ungrateful perhaps?


MSI International has these beautiful granite samples- new venetian gold - the thing is my new countertops don't really look all that much like their beautiful samples.

These new ones don't really have the "warm yellowish" look, more like a puke beige. Yes they invite you into the warehouse, but under dimly lit fluorescent lights, and I wasn't allowed to see all the slabs. .rather just told they all look alike


below is from there site and then my actual.





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Old 04-09-2014, 11:17 PM   #2
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Not sure of any question here...

Not sure of your contract.... most places you have the optiion of choozing your granite slab(s).... and sometimes your choice of how it is cut.

Sorry you did not know that granite is a natural material, and will change hue with where nature laid it down in the mine.

( On our personal residence, we waited 3 months untill a shipment came in with slabs we liked)

(You might have a year guarantee if it cracks)

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Old 04-09-2014, 11:18 PM   #3
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Here's another bait photo ...
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Old 04-09-2014, 11:19 PM   #4
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Sounds like you're not sure of a lot of things - i think it's pretty clear what the situation is
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Old 04-09-2014, 11:38 PM   #5
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Sounds like you're not sure of a lot of things - i think it's pretty clear what the situation is
Actually, I'm pretty sure of everything...( sounds to me like you are the one that was not sure of things)....and I have never had your problem.*

What was your contract.... Sounds to me you were not sure of your contract... whether you had the choice to chooze a slab, (although if you were at the warehouse sounds like you had that choice), and you were not aware that granite changes with where it is mined and consequently changes with shipment.

Furthermore, you may not be aware that colors change with monitors.

And normally, warehouses are not lit with natural house lighting.


*Actually, on our own home, we waited for the slabs we wanted, and labelled them at the yard and I got a signed receipt identifying our slabs. The yard F'd up, and delivered $4000 of custom cut counter that was not from our slabs.

*My wife noticed it on their first counter install, I pulled out my signed receipt, and the yard took it back... and two weeks later we had our choozen counters.... they even cut a 105" long counter for me without any seams. (i have no seams in my counters)

What I am sure of is that you were not sure on how to buy granite counter.

I am not sure of your question, if you are sure of your question, why don't you ask it outright. .

Maybe your question is in your thread title.... I don't think you are bad or ungratefull.... ignorent as to buying granite perhaps.

Good luck...

As a matter of fact, I see a heck of difference between your alledged two "bait" pictures... as to be expected between different slabs.
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Old 04-10-2014, 09:06 PM   #6
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i bet the sample had TIGER AGER on it. and your tops do not.

in my experience, granite retailers are shysters . not to be trusted .
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Old 04-10-2014, 09:38 PM   #7
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i bet the sample had TIGER AGER on it. and your tops do not.

in my experience, granite retailers are shysters . not to be trusted .
Agree with Fixn in a whole lot of instances.... that's why you chooze your slab..... many are "rug dealers"....

but, by the same token, it sure sounds that the OP was shown the slabs in the warehouse, and he said ok.... whatever slab.

I flip alot, and in redoing, I really don't worry about a certain hue or coloration and don't bother choozing a specific slab as I don't have time to run to the yard. In that case, I have no idea what exactly the future buyer is going to want.

One buyer likes the "warm yellow" tone... another likes the whitish "puke beige" that the HO does not like.

Disreputable to me would be delivering a product or service that ws not what you had agreed on.... not a product that did not look like a picture... relative to granite issues.
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Old 04-10-2014, 09:51 PM   #8
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Thanks for the input - fixes are in progress after a lengthy convo.
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Old 04-10-2014, 10:47 PM   #9
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Thanks for the input - fixes are in progress after a lengthy convo.
Good.... as I'm sure I don't know all the facts.... I do hope you get what you like.....

Best

Peter

PS: Honestly, I am not fond of what they put in either... but that is just personal taste, and I'm sure no designer. Good luck
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Old 04-11-2014, 08:21 AM   #10
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Hope you get whatever satisfaction you think you deserve. I, for one, would never purchase granite without personally seeing the exact slab I was buying. And not in some dim warehouse either.
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Old 04-11-2014, 09:23 AM   #11
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This makes me think of wall paper days of the past. A sample in the store looked just beautiful but who would of thought the whole wall or room would have looked like that
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Old 04-12-2014, 06:51 AM   #12
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in my case. the 3rd time buying granite. i DID pick out the exact slab. and i saw it in a well lite warehouse. i also saw the SAME stone that was on display in the showroom. i told them i had 2 concerns = i didn't want any seems. as it turned out i couldn't get that. as the main piece was just to long. they gave me a solution, i accepted, and it turned out well.
the other concern = i didn't want the edge to be a different color than the surface. the slab in the showroom was the same coloring throughout. so i was confident they could do it. as it turned out, they DIDN'T do it. the sink cutout turned out fine. but the bullnose did not. they just didn't feel like finishing it. so the edge is lighter than the surface. they came out and pretended to fix it. all they did was BS me. i tried to get my credit card to do something about it, they refused. so now i have to finish the job myself
and this was a LARGE company in auroura il called heartland granite.

a word to the wise. make sure they KNOW what you want. then BEFORE they even load it on their truck. go see it at the plant !!! or, if you cannot do that, inspect it BEFORE they unload it off the truck. if its not what you ordered, refuse it.

also be advised = the "color" of the stone can be highly impacted by the lighting on it = white LED's make the color look washed out.

and shop around. prices can vary widely.
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Old 04-12-2014, 10:09 AM   #13
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Fixin...... Yes..... Smart knowledgeable way to buy granite

Like your granite.... nicely veigned.....

and I might add that if you have distinctively veigned granite.... you can design your cuts.... such as having a distinctive veign centered on an island.(You end up paying for the inherent waste)

But you bring up something I never considered/ran into..... the lighter edge work.
I would have thought that was just a function of the rock.... is there some way to cut it, or tool it, to avoid that.???

Just curiosity/education on my part.

Best

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Old 04-12-2014, 01:44 PM   #14
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Was your granite ever sealed ?
I know their photos are, can't really tell from your photo.

Sealing makes a huge difference in coloring.
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Old 04-13-2014, 08:11 AM   #15
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Quote:
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Fixin...... Yes..... Smart knowledgeable way to buy granite
Like your granite.... nicely veigned.....


But you bring up something I never considered/ran into..... the lighter edge work.
I would have thought that was just a function of the rock.... is there some way to cut it, or tool it, to avoid that.???
thanx. we love it, cept for the edge.


no way. actually, that is the original color of the stone. some stones are kinda bland. so they put an "enhancer" on it at the plant. but since the stone is not cut, they cannot do the edge. the retailer is supposed to do this. mine did not, except for the sink cutout. tiger ager is a enhance, an enhancer is a tint.
some stones don't need it, others would never sell without it. i have seen a lot of this issue.


another tip when buying granite. look on the backside of the slab. if you see/feel a mess glued on = weaker stone = more likely to break. if you see the sides of the slab all gooped up with this glue = even weaker stone.

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