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Old 01-02-2008, 12:15 PM   #1
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New drawers not shutting properly....


Bought this dresser from Restoration Hardware http://www.restorationhardware.com/r...02&navCount=36
and after a few months the drawers couldn't be pushed in. At first I thought that maybe the wood was swelling from moisture but a pro furniture fixer came out and said that the whole dresser was sagging preventing drawers from fitting through slot. It was deemed unfixable and Restoration Hardware replaced it. Now I'm afraid the same thing is happening again but just one drawer this time. Is this a carpentry or wood defect? Anyone experienced something similar? Just want more info before I call RH again. Thanks!

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Old 01-05-2008, 09:23 PM   #2
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New drawers not shutting properly....


Sounds like it may be something with the design of the piece. One thing I know for sure, for the price of any furniture from Restoration Hardware, I'd damn well expect it to work for a long time. I would be thinking refund, and looking elsewhere. If not, be sure to establish a strong, continious paper trail of this problem for future referance.

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Old 01-06-2008, 01:37 AM   #3
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New drawers not shutting properly....


1360?? Wow. Just wow. No telling what the problem is, perhaps they "restored" with green wood and it warped?

Last edited by moneymgmt; 01-06-2008 at 08:56 AM.
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Old 01-06-2008, 08:54 AM   #4
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New drawers not shutting properly....


Quote:
but a pro furniture fixer came out and said that the whole dresser was sagging preventing drawers from fitting through slot.
Are you storing anything unusally Heavy in it,..??..??
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Old 01-06-2008, 09:12 AM   #5
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New drawers not shutting properly....


Is your home humid? A humidifier in the room? A swamp cooler?
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Old 01-06-2008, 03:27 PM   #6
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New drawers not shutting properly....


Humidity should have little or no effect except on unfinished drawer parts, if any. It sounds to me like it's an overpriced, poorly constructed copy. "solid maple and maple veneer".....I'd bet the only solid is face frame, top banding, and feet and the veneer is on thin particle board. Get a refund. For that price, you should be able to find a real antique.
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Old 01-15-2008, 08:42 PM   #7
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New drawers not shutting properly....


Looks like an inset drawer...if the manufacturer did use dryers to dry their wood well .....the change in temperture is gonna do that. Id say major manufacturer defect ...send it back again .
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Old 01-16-2008, 06:59 AM   #8
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New drawers not shutting properly....


If the dresser is sagging, either it is poorly constructed, overloaded or a combination of both. I would send it back and look elsewhere.

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