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lostintrans 10-03-2007 12:30 PM

thunder and lightning then throw out???
1 Attachment(s)
Hi there - sorry forgot pic on last one......
i hope someone can sort out this problem for me ive spoke about this problem before but did not know about one piece of crutial info - so the PC in question is totally dead - now we think there was a thunderstorm in the area since last use but i have a surge protector connected which i got with the computer
- should this not have protected it?
- now both the power supply and HD are still fine
- if a powersurge due to lightning was the issue would the powersupply not have gone first??
i have also had a close look at the motherboard and found what looks like a burnt out component which i have taken pics of, PLEASE SEE THE ATTACHED PHOTOS - is this the problem and if so, is it fixable??
any help anyone can give would be very appreciative!!

MinConst 10-03-2007 09:26 PM

Doesnt look good. It takes allot of heat to do that. Other components on the board are probably fried also.
You said you have a Surge plugged in. Do you hve your modem (phone line), router, and cable also run through the surge?

Simbabluenobi 10-04-2007 06:03 PM

Hi lostintrans
I'm not sure but possible that burnt part may be a heatsink?
Most of those good to better quality surge protectors for computers have a warranty with replacement coverage If the protector failed.
Bummer to have something like that happen.

lostintrans 10-05-2007 06:29 AM

no there is no place on the surge protector for the phone line/modem - its a BELKIN surgemaster - does anyone think that i might have any comeback on that and is the computer fixable?? the entire lot is only 16 months old!!!
i always thought that the first thing to go in case of lightning was the power supply?? is this not so??

SimonS 10-05-2007 07:20 AM

I know this isn't a great answer but try taking it into your local computer shop. They are normally pretty helpful and will give you free advice

NothingsLevel 10-06-2007 04:32 PM

The motherboard is toast. I wouldn't trust the power supply either. Both should be replaced. The motherboard cannot be repaired.

Surges don't have to damage things in an obvious way. And most surge protectors will just lessen the blow, they won't protect you 100% (a good UPS with power conditioning, OTOH, can).

If you take it to a computer shop, make sure it's NOT Best Buy/Circuit City. Take it to a real computer shop.

Good luck getting a power strip company to actually pay up on a claim.

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