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-   -   Need USB wireless adapter recommendation (http://www.diychatroom.com/f13/need-usb-wireless-adapter-recommendation-194483/)

Eagle One 01-21-2014 10:44 PM

Need USB wireless adapter recommendation
 
I am having some problems setting up a VPN network connection on my PC. A colleague of mine recommended trying a USB wireless adapter to bypass any faulty issues in my older PC. I have been looking around and see a ton of options, a lot of the cheaper ones are labeled 'mini' and others indicate bluetooth. I am not sure either of those is what I need. I have an older Gateway Desktop PC using Windows XP. I am willing to give this wireless adapter a shot but don't want to spend too much in case it doesn't work. Can someone point me towards what I need to get?

djlandkpl 01-22-2014 05:48 AM

Are you able to get a VPN connection with another device if available? Before buying a new adapter try a wired connection to your router. Does the PC maintain a nonVPN wifi connection?

Have you ever had a solid VPN connection on your PC? It's either your routers VPN settings or the VPN client on your PC.

Eagle One 01-22-2014 04:21 PM

I tried installing the VPN client on my wife's laptop and was able to make it work so the wireless seems to work. I was able to use this same VPN on my desktop PC for years but we recently moved and that is when the problems started. Got new ISP and new router. It would work intermittently for some time and for a while it would only work after I installed it. Once I disconnected, I could not get it to work. It would say 'VPN not available' or similar messages. When I looked at the network connections panel on my PC, it would say 'disabled'. When I try to 'enable' it, it won't allow it. Most recently, the trick of uninstalling it and then reinstalling it (to allow me ONE time access for a day I needed it to work) stopped working and when I try reinstalling now it just keeps saying VPN unavailable and the network connections says 'network cable unplugged' but, of course, the cable is NOT unplugged so I am stuck on this and still looking for solutions. My work IT guys gave up on it and said that XP will not be supported after April so basically told me to get a new PC. Gee, thanks for the advice....:boat:

djlandkpl 01-22-2014 04:32 PM

So everything is the same but the router and ISP is different? Did your wife's laptop work with the new ISP?

Just trying to rule it out.

Eagle One 01-22-2014 08:19 PM

Yes, the laptop works and I do receive an internet connection (wired) on my PC with this router so I don't understand why it (my pc) doesn't want to hold the VPN connection. Maybe I just need to get a new network card or whatever for this PC. It is rather old (circa 2004) but I would prefer to replace a part or two rather than get a new one.

djlandkpl 01-22-2014 08:32 PM

Hmm. Have you tried updating the driver for the NIC? Seems like the VPN client is causing a hardware conflict which is why it won't reenable.

Eagle One 01-23-2014 09:50 AM

I tried to do an 'update' on my driver hardware through the PC (I think it was in the control panel - network connections window) and it came back after searching and said I have the most updated or whatever. I am not sure that is what you are talking about here.

I even tried to use the original windows drivers CD to reinstall but it wouldn't do it.

djlandkpl 01-23-2014 09:56 AM

Quote:

Originally Posted by Eagle One
I tried to do an 'update' on my driver hardware through the PC (I think it was in the control panel - network connections window) and it came back after searching and said I have the most updated or whatever. I am not sure that is what you are talking about here. I even tried to use the original windows drivers CD to reinstall but it wouldn't do it.

Yes, that's it. If you can determine the make and model of the NIC, their website might have a newer driver that windows can't find.

Which VPN client are you using?

Eagle One 01-23-2014 12:23 PM

How would I determine the make and model of the NIC? The VPN is Cisco AnyConnect 3.1.04066

djlandkpl 01-23-2014 12:36 PM

To determine the NIC manufacturer, right click the "My Computer" icon and select properties or open System in Control panel. The System properties window will open. Click on the Hardware tab. Then click on Device Manager. Click on the + sign next to Network Adapters. You should see your NIC listed.

djlandkpl 01-23-2014 12:53 PM

I did some searching on Cisco.com. There are similar complaints but no solid answers. Turning of internet connection sharing (ICS) came up in a couple of posts.

Just thinking out loud. The VPN creates a virtual network adapter which you should see in your Network connections when the VPN is connected.
- Maybe your ethernet cable is bad and it's killing the connection and at the same time your NIC.
- Your router is not configured correctly for VPN and it's causing the intermittent connection.

Eagle One 01-23-2014 10:42 PM

Quote:

Originally Posted by djlandkpl (Post 1295536)
To determine the NIC manufacturer, right click the "My Computer" icon and select properties or open System in Control panel. The System properties window will open. Click on the Hardware tab. Then click on Device Manager. Click on the + sign next to Network Adapters. You should see your NIC listed.

Ok, I see three listed:

1394 Net Adapter
Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows
Intel (R) PRO/100 VE Network Connection

The Cisco one has a red X over the network graphic. When I double click on that, the pop up window says (under 'Device Status'):

This device is disabled. (Code 22)

Click Enable Device to enable this device.

When I try to Enable it, Windows does successfully enable it but then I get the 'network cable in unplugged' notice so I still cannot connect to the VPN.

Eagle One 01-23-2014 10:50 PM

Quote:

Originally Posted by djlandkpl (Post 1295546)
I did some searching on Cisco.com. There are similar complaints but no solid answers. Turning of internet connection sharing (ICS) came up in a couple of posts.

Just thinking out loud. The VPN creates a virtual network adapter which you should see in your Network connections when the VPN is connected.
- Maybe your ethernet cable is bad and it's killing the connection and at the same time your NIC.
- Your router is not configured correctly for VPN and it's causing the intermittent connection.

I thought of the bad cable so I tried a different one and that did not help. I can try that again with a different cable but I am not hopeful for that. Wouldn't I have problems with my internet as well if the cable was bad?

I have a Cisco ValetPlus Model M20 router. One tech guy told me that if a router is using DOCSYS 3.0 technology, it could cause network connection problems. As far as I can tell, this router is not using that. I have tried to contact Cisco multiple times over this matter but they won't help me because I can't give them some ID number for the AnyConnect software. I tried to explain to them that my workplace would have this info but I just get stonewalled by them AND my workplace IT group. :wallbash:

I appreciate your help on this....how can I check the router configuration?

Maverick Wolfe 01-24-2014 07:13 AM

My experience is cisco/linksys routers are very flaky when it comes to that stuff... Suggest you go out and buy a ZyXEL Firewall/Wireless router or even a Netgear AC series router for the best of any sort of VPN routing ect. Here's a list of options to consider:

1. ZyXEL
2. NETGEAR
3. TRENDNET

All of the Above companies make awesome gear and I enjoy their equipment as it makes it a breeze when working with them. you have awesome support from their companies and such. The other upside is the fact that you can save money by buying your own equipment instead of renting it with your provider.

djlandkpl 01-24-2014 07:15 AM

This is a link to the manual. The login instructions are on page 14 assuming your ISP didn't change anything.

http://support.linksys.com/en-us/support/valet/M20
Page 27 has the VPN settings.

DOCSIS 3.0 shouldn't affect anything. It's the newer standard for how modems communicate with the ISP.


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