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reteng 12-19-2013 12:22 PM

Need help starting my old computer -virus?
 
2 Attachment(s)
I am trying to start my old Dell Dimension 5100 computer that has Windows XP on it.

I have files on it that I do not want to lose, so I do not want to go through a recovery. It does give me that option if I hit control-f11 on startup.

Here is what I see on startup.Attachment 79060

After it goes through a sequence of 3 checks it goes into Windows startup screens until it reaches this Attachment 79061 If you can read this screen it says "This application failed to initialize (0xc0000142) Click on OK to terminate the application"

At this point the keyboard and the mouse are unresponsive and I can't do anything except turn the machine off again.

I have done a Google search for "Dell 5100 userinit.exe - Application Error" and it appears that a lot of folks had this problem and they said it was a virus.

I have one working computer that I can download a fix to, but how do I run anything on the old computer if I can't start it normally.

gregzoll 12-19-2013 12:41 PM

Look through the Malware removal guide that my brother has posted over at his site http://www.malwreteks.com. He has been doing this stuff for a long time, so has a really good comprehensive guide put together, along with some tools that he has written, to do cleanup for infections.

As for the error, it could just be that you have hardware failing, not a virus that is causing the issue. The Dell 51xx series was notorious for bad motherboards and power supplies.

reteng 12-19-2013 12:48 PM

Quote:

Originally Posted by gregzoll (Post 1280384)
Look through the Malware removal guide that my brother has posted over at his site http://www.malwreteks.com. He has been doing this stuff for a long time, so has a really good comprehensive guide put together, along with some tools that he has written, to do cleanup for infections.

As for the error, it could just be that you have hardware failing, not a virus that is causing the issue. The Dell 51xx series was notorious for bad motherboards and power supplies.

Thanks, but the link doesn't work. It is trying to redirect me to "malwareteks" but it doesn't come up.

Okay, it's working now.

AJPLeBlanc 01-07-2014 11:02 AM

If you're just after the files, get yourself a hard drive USB enclosure.
You can hook it up to another PC as an external drive, and get your files.

BigJim 01-07-2014 11:21 AM

Just before the computer boots up, start hitting the F-8 key over and over until it comes up where you can get into safe mode. arrow up and select safe mode then hit enter. Once you are in safe mode go to the control panel, click on "System", click on the tab, "hardware", click on "device manager". Do you see any yellow ? marks there, if so you have a malfunction in that hardware.

While in safe mode you may try to do a restore to see if it will restore back when the computer worked well, but it also may not. IMHO which isn't much, I think you may find you have a missing dll file but I have been wrong plenty of times before.

ddawg16 01-07-2014 11:38 AM

Another option.....

If you have another computer....pull the HD from that computer....go buy a USB to IDE/SATA interface (usually about $25...and money well spent). Connect that drive to the USB and then plug the USB connector into your other computer.

You will now be able to access all the data files on that drive.

AJPLeBlanc 01-07-2014 12:04 PM

Quote:

Originally Posted by ddawg16 (Post 1288607)
Another option.....

If you have another computer....pull the HD from that computer....go buy a USB to IDE/SATA interface (usually about $25...and money well spent). Connect that drive to the USB and then plug the USB connector into your other computer.

You will now be able to access all the data files on that drive.

Is there an echo in here?
:laughing:

ddawg16 01-07-2014 12:06 PM

Quote:

Originally Posted by AJPLeBlanc (Post 1288617)
Is there an echo in here?
:laughing:

That is what I get for skimming....sorry....and it's one of my pet peeves as well....

gregzoll 01-07-2014 03:42 PM

Sorry, http://www.malwareteks.com. I do not know why I did not notice that before. I was probably typing on my Nexus 7 tablet, which sometimes decides what you are typing, is not what it wants to display.

gregzoll 01-07-2014 03:43 PM

You could try and run ADW from bleepingcomputer.com and see what it comes up with.

Rango 02-10-2014 12:01 PM

You could get a Linux distro and run it in live mode (boot up from the CD). In will run slow unless you install it to the hard drive. But you can access all your files and save them to whatever storage you have.

You may end up dumping XP.


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