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packer_rich 01-18-2012 02:59 PM

laptop DVD won't open.
Hi everyone. I'm hoping I can get some advice here. My DVD won't open on my laptop. It is a HP Pavilion and is 7 years old. I have removed the DVD from the case of the computer, and still can't see a way to open it. If I can't get it open, does any one know where i can find a replacement? Or if a replacement is not the answer,out of date etc, can i hook up an external and use that? I really only need the DVD to install my new printers software. I don't watch movies or anything like that. Thanks in advance for any help.

rossfingal 01-18-2012 03:25 PM

Look on the face of the DVD player for a small hole - needle size, paper-clip
You have it out - insert a paper-clip into the hole, probe around, and push the paper-clip in.
Should release the tray.
Best done with no power to the DVD player.


packer_rich 01-18-2012 03:42 PM

Thanks for the info. Worked just like you said. Now I'm going to power off the computer and put the drive back an and see if it will work. Thanks again

packer_rich 01-18-2012 04:25 PM

reinstalled drive and it works as normal. That means my new printer is working! Thanks again!

pyper 01-18-2012 10:09 PM

Always check the manufacturer's website for new drivers, especially for printers. :thumbsup:

Glad you got your drive working again. If it continues to be a problem, you can buy any external USB drive and attach it.

rossfingal 01-19-2012 07:11 AM

"packer rich"
You should probably get on "HP"s website and see if they have any
recommendations on cleaning your DVD player.
CD/DVD trays "lock-up" quite often.

The only reason I suggested doing this with no power to the player was -
sometimes the release is at a different depth.
Probably, not a good idea to be "probing" around with a sharp, piece of
metal inside a live DVD player! :)

I do it all the time (100's of times, over the years) -
Usually, with the computer turned off, though!

Glad you were successful! :)


Also, what "pyper" says!

packer_rich 01-19-2012 07:25 AM

Thanks guys. When i ran the install disc for the new printer it did an update for the printer drivers. Going to use the HP website today and make sure all the device drivers are updated.

fiveohthree 02-24-2012 01:45 PM

Try taking a needle and insert in a hole right below the button which you use to open the DVD ROM. It is just like how you open iPhone back cover.

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