Put my laptop down on the coffee table last weekend. When I got up I tripped over the cord and ruined my charging port. I found a local guy to repair it for $90 plus parts which I didn't think was to bad since I had a couple of other quotes for almost twice that.
Now the reason for my post; just purchased the laptop in August, the guy repairing my computer found out it would have been covered by the manufacturers warranty even though it was my fault. Unfortunately I would have had to send it in to Dell. Since the repair guy already had it I told him to just finish the repair.
He did state that Dell got a little smarter and no longer solders the charging port to the mother board. It is connected to another board that is then soldered to the mother board.
I am currently using the wife's laptop since my repair guy is still waiting for the part to be shipped out. At least I saved the $60 that the part cost.
I guess from now on I will ask if something is covered before I assume it is not.
Now the reason for my post; just purchased the laptop in August, the guy repairing my computer found out it would have been covered by the manufacturers warranty even though it was my fault. Unfortunately I would have had to send it in to Dell. Since the repair guy already had it I told him to just finish the repair.
He did state that Dell got a little smarter and no longer solders the charging port to the mother board. It is connected to another board that is then soldered to the mother board.
I am currently using the wife's laptop since my repair guy is still waiting for the part to be shipped out. At least I saved the $60 that the part cost.
I guess from now on I will ask if something is covered before I assume it is not.