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Old 05-12-2017, 02:37 PM   #1
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computer shuts off by itself


People,

My new (1-1/2 yr old) pc shuts itself off after about an hour all by itself. Happening now for about a few weeks. I checked the fan and it runs OK. Not alot of dust in there either.

If I remember correctly, the windows also shut down, and when restart there is no messages asking to restore........

Any other things to check?

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Old 05-12-2017, 03:08 PM   #2
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Re: computer shuts off by itself


Also, computer is slow.

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Old 05-12-2017, 04:19 PM   #3
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Re: computer shuts off by itself


Do you get a message saying Windows did not shut down properly?

Do you have the computer set to sleep or hibernate after a time?
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Old 05-12-2017, 04:34 PM   #4
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Re: computer shuts off by itself


Yeah, depending on your computer, some manufacturers turn on the hibernate or sleep options by default, (which IMHO is really dumb).

Check all of the power settings.
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Old 05-12-2017, 05:01 PM   #5
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Re: computer shuts off by itself


I don't know about the shutting down (power/hibernate default settings sounds like a very good bet) but regarding its speed, we found with our last computer, so much of the loaded software is 'factory set' to run by default which can really bog them down. Our computer-whiz son-in-law got into the settings and shut a lot of it off and it ran much better. When he was showing me the list of stuff that was running in the background it was amazing.

If it used to run fine and is now slow, it might be as simple as a defrag or disc clean-up, you've picked up a bug or your hard drive is on its way out.
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Old 05-12-2017, 05:47 PM   #6
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Re: computer shuts off by itself


Get a solid state hard drive if you're looking for speed. I have one, an Intel 530 series 120gb model, and it takes 17 seconds from being off until it's ready for me to enter my password for Windows.
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Old 05-13-2017, 09:12 AM   #7
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Re: computer shuts off by itself


Quote:
Originally Posted by stick\shift View Post
Do you get a message saying Windows did not shut down properly?

Do you have the computer set to sleep or hibernate after a time?
Thanks, people.

I never "set" myself the computer to sleep, although, it does sleep, I think, cuz the monitor goes black after no usage for a few minutes, after which, if I move the mouse it jumps back up, so isnt this "sleep", and isnt it working the right way?

Now, just last night it stayed on all night! And, I got a restore windows small window! What the heck?? Lets see what happens today/tomorrrow. I wil advise asap.

Thanks.
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Old 05-14-2017, 08:38 AM   #8
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Re: computer shuts off by itself


Separate from the shutting down for the running slow part in addition to the other good suggestions above I would download the free version of Malwarebytes and run a scan.

Its sometimes surprising what Malwarebytes has found and quarantined.
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Old 05-14-2017, 03:38 PM   #9
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Re: computer shuts off by itself


Thanks, Craig. Can the free AVG be useful as well? I dont have it......
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Old 05-14-2017, 04:24 PM   #10
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Re: computer shuts off by itself


Wow- I just ran malwarebytes and it detected 123 threats. I quarantined them. I never knew.......
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Old 05-16-2017, 09:03 AM   #11
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Re: computer shuts off by itself


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Thanks, Craig. Can the free AVG be useful as well? I dont have it......
You need some sort of virus protection...but only one. If you have something now you do not want to double down on virus protection. Personally I use Norton simply because Comcast (Xfinity) offers it "free" as part of my package.
If you are paying for virus protection there are certainly some fairly good free options AVG being one of them.
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Old 05-16-2017, 09:07 AM   #12
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Re: computer shuts off by itself


Avast is another very good freeware anti-virus program.

But no matter which one you use every day, running malwarebytes now and then, say once every 2 weeks, detects anything that may have slipped through the cracks of your anti-virus program.
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Old 05-16-2017, 06:29 PM   #13
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Re: computer shuts off by itself


I think I get it, people- since I just ran malwarebytes, just leave it alone for now(?).

Update: no computer shutdown since running malwarebytes. 3 days now!! Thanks, people.
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Old 05-17-2017, 08:04 AM   #14
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Re: computer shuts off by itself


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Originally Posted by papereater View Post
I think I get it, people- since I just ran malwarebytes, just leave it alone for now(?).

Update: no computer shutdown since running malwarebytes. 3 days now!! Thanks, people.
Good news. But to be clear you need an active virus protection of some sort. What are you running for that?
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Old 05-18-2017, 06:26 AM   #15
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Re: computer shuts off by itself


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Originally Posted by craig11152 View Post
Good news. But to be clear you need an active virus protection of some sort. What are you running for that?
I think, for now, nothing. Still no computer shut down. (what will happen in 2 weeks?).

Maybe I shouyld just buy the premium AVG(?). I think its $75.00......

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